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All You Need to Know About the Pool
at JW Marriott Hotel Kuwait City

Pool & Beach (8)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... to get a decent workout in, but some updating is due. The pool area was nice, and there was even an area to go outside and...
... best parts of this hotel are the superb staff, the variety of restaurants, and the spectacular pool area,. Well done, Marriott.
... The hotel itself and the rooms are somewhat old fashioned, and the roof top pool was unfortunately located indoors.
Featured pool amenities
Indoor pool
Heated pool

Reviews that mention pool

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Donald G wrote a review Oct 2019
McLean, Virginia298 contributions128 helpful votes
This hotel appears to have been in the city for a while. With that being said, it is still a very nice place to stay. My room was large and comfortable, I got a good nights sleep each night on the bed. The executive lounge is large, and the food offerings are very good. The staff in the lounge are efficient, and the chefs there took pride in their presentations, they also were quite friendly. The staff in the breakfast restaurant were equally as effective and provided great service.

The gym was a tad cramped, and the equipment getting old. I was still able to get a decent workout in, but some updating is due. The pool area was nice, and there was even an area to go outside and get some sun if you wanted to brave the heat.

All in all I was a satisfied guest, I will stay there again when I go back.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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rzahra1 wrote a review Aug 2019
Doha, Qatar285 contributions117 helpful votes
I just spent 7 days here with My husband's Mr. Nasser Darwish , on Suit # 1414 under my name Ms. Zahra and I travel a lot for work This is the first hotel I've stayed at in years that is so enjoyable it makes you want to return specifically to this property. First of all, the hotel shuttle through Prestige had easy-to-identify staff in national dress with Hotel name’s , so they stood out amongst the throngs of solicitors outside the Cancun airport trying to offer rides. The Prestige rep had my name on a typed list, gave me a receipt, and it was billed directly to my room - easy. The registration staff was above and beyond - moving us to a better room, taking the luggage up for us, offering to fill the ice bucket, asking, "What else can I do for you?" The room was spectacular, with a nice outstanding views.
This hotel has many features that distinguish it from other distinguished staff who have seen real show always smile on their faces. Quiet and good reception & they have a really distinct and pervasive employee, for example:-
 Mr . Ayatalah – Executive Director Administrative Service
 Mr. Abunab – Front Office Manager
 Mr. Cameron and Mr. Mohd Ali “ Egyptian” on restaurant during the B/F
 Ms. Laxmi Lama - Housekeeping Staff she’s the best
 Ms. Lalita , Mr. Sagar Gautam , Mr. Bala Ram Sitaule and Ms. Marry on the VIP area the service us And they treated us like special guests.

Because is JW Marriott Hotel – Kuwait considered one of the most prestigious and finest hotels I visited
The best parts of this hotel are the superb staff, the variety of restaurants, and the spectacular pool area,. Well done, Marriott.
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Date of stay: August 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from KuwaitMarriottHotels, Public Relations Manager at JW Marriott Hotel Kuwait City
Responded 4 Sep 2019
Dear Rzahra1, Greetings from JW Marriott Kuwait City Hotel, Thank you for sharing this wonderful review. It is a pleasure to learn that your stay was wonderful and the highlights of your stay is the impeccable service provided by our staff members in addition to the warm JW Marriott welcome. We are thankful for the many positive elements mentioned, like the airport transfer, the quick check-in service, the well-appointed rooms with great views and the in-door temperature control swimming pool in addition to the excellent level of services provided. We take pride in our staff at the hotel that radiates the JW Treatment that reflects in the exceptional service provided to our guests, each time they choose to stay at JW Marriott Kuwait City Hotel. It is with comments like these we ensure that the services provided are both refined and memorable, and we are happy that we were able to deliver that. We would like to thank you for the words of encouragement and appreciation and hope to welcome you again to this unique brand. Regards, JW Marriott Kuwait City Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michael Å wrote a review Oct 2018
Vaasa, Finland16 contributions1 helpful vote
Had a 4 day stay at this perfect located hotel in Kuwait, with a walking distance to down town and the souk with all its shops and restaurants. The hotel itself and the rooms are somewhat old fashioned, and the roof top pool was unfortunately located indoors.
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Date of stay: October 2018Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Kuwait Marriott... K, General Manager at JW Marriott Hotel Kuwait City
Responded 5 Nov 2018
Dear Michael Å, Thank you for sharing this wonderful review. It is a pleasure to learn that your stay was great and the highlights of your stay is the perfect location of the hotel, with proximity to the famous landmarks of Kuwait. It is unfortunate that the swimming pool and the rooms were not to your liking, please be informed that we are undergoing a soft refurbishment to serve our guest better. It is with comments like these we ensure that the services provided is both refined and memorable, and we are happy that we were able to deliver that. We hope to welcome you again. Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmed M wrote a review Oct 2018
Cairo, Egypt123 contributions19 helpful votes
+1
Excellent staff. The room are v. good and clean. Breakfast and and all food selections are excellent. Excellent restaurants ,the pool and gym are small but good . The hotel has access private access to a near mall.

the location is v.good
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Date of stay: October 2018Trip type: Travelled solo
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Kuwait Marriott... K, General Manager at JW Marriott Hotel Kuwait City
Responded 8 Oct 2018
Dear Ahmed M, Greetings from JW Marriott Kuwait City hotel. Thank you for this wonderful review; it is a pleasure to learn you appreciate the warm JW Marriott welcome and services provided like the spacious clean room and selection of food including the breakfast buffet at the Crossroads restaurant. We are delighted that you enjoyed the culinary experience at the hotel, we take pride in offering more than delicious food and exceptional service to our guests, and with comments like these, we are certain of delivering the crafted experience. It is disappointing to learn that some facilities, like the swimming pool and the gym, were not up to your expectation, rest assured your comments were shared with the concerned department for necessary actions. We appreciate the mention about the direct access to one of the luxurious malls in Kuwait, Salhia mall. We hope to welcome you again. Kind Regards, George Aoun Cluster General Manager Marriott Hotels Kuwait
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Khaled A wrote a review Aug 2018
Jeddah, Saudi Arabia159 contributions28 helpful votes
Due to the low season i got a great deal, breakfast is very good and the complete team is very helpful. The Japanese restaurant is ok, but stay away from the steak house. It’s extremely expensive and of mediocre quality. The room was very spacious and always clean. Gym and pool are very nice, as is the sauna.
I would not hesitate to stay here again.
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Marriott Kuwait... M, General Manager at JW Marriott Hotel Kuwait City
Responded 26 Aug 2018
Dear Khaled A, It is a pleasure to read your comment about your recent stay at the JW Marriott Kuwait City hotel. Thank you for the positive feedback about the fine breakfast buffet at the Crossroads restaurant along with the Japanese restaurant. We are happy to learn you enjoyed the well- appointed clean rooms in addition to the recreational facilities like the gym, swimming pool and sauna. We regret that the steak house did not match your expectations; rest assured your feedback will be escalated to the concerned department for corrective measures. Our guests’ satisfaction is of highest priority to us, and we pride in delivering the best-personalized service to meet all your expectations. We hope to welcome you soon, Warm Regards, George Aoun Cluster General Manager Kuwait Marriott Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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