we stayed in oriella hotel for one week . our room was very good . big enough and comfortable . and the owner bahadir was a great person who helped me a lot to surprise my girlfriend . very good breakfast . and daily cleaning. really recommended .
Location of the hotel is very good, Very near to Taksim square.
but the room service was so poor, it just involved arranging beds and it's not even everyday service. they didn't change the towels for 3 days or take out garbage.
room's temperature was so hot, we asked them to cool down the room a little bit but they didn't.
I advise you not to go to this hotel. Accommodation in this place for 4 nights was a total nightmare.
Apparently the location is good but in fact a 5 minute walk up the Taksim square was a big challenge because the hotel is located in an unsafe area and terrible neighborhood on a narrow and steep alley. Neighbors were weird and noisy and also were gazing at us along the way.
After arrival showed us a dirty old room in the opposite building with outdated furniture (that was not part of the hotel) and trying to convince us to stay there. Receptionist lady was not honest and polite at all and after facing our anger and opposition we were given a room on the 6th floor.
The room was big enough but dirty. Every day room service was just involved arranging beds and they didn’t even take out garbage.
Breakfast was awful too insofar as the breads were moldy.
Spent 5 nights at this nice hotel where we felt at home.
The hotel room was clean comfortable and convenienly spacious with TV , wardrobe, safe refrigerator, boiler and coffee and tea.
The breakfast was good enough
The hotel staff speak excellent English especially the lady at the reception who was very helpful at all times.
Overally it was a good experience
We booked a deluxe room for three person which was clean and comfortable
The breakfast is considerably fine and the staff are kinda friendly.
The problem was they dont clean the rooms frequently and i think that was the only problem we faced through out our 6days trip.the location is amazing and saves you alot of time for transportation.