The location is perfect if you want to stay on the European side of Istanbul, excellent transport links, a great baklava place open until 1am just around the corner and walking distance to Galata Bridge.
The bed was comfy and everything smelled nice.
The breakfast was OK although if you're after a cooked breakfast they only have 3 items in the hot plate area and sometimes it wasn't turned on so the food was cold. The three items are scrambled eggs, chopped up frankfurter style sausages and cheese in pastry.
I felt generally that the hotel didn't have a very welcoming vibe at all. It felt like we had offended them in some way. There were two men on reception, probably doing 12 hour shifts each as they're was always one of them there. One of them was nice and friendly but the other just stood and stared at us every time we passed.
I've no idea what we did to offend, we had minimal contact with the staff and I didn't have any skin on show below my neck other than my hands and forearms and I don't have any tattoos, piercings or an unusual hair style or colour. I was treated the same in some areas of the European side of Istanbul, just stared at and only felt comfortable when wearing a headscarf. All the staring stopped as soon as I wore a headscarf. So the reception man who made us feel awkward and unwelcome was probably just behaving normally for the area but I don't feel like it's appropriate for hotel staff to behave that way where the hotel is open to international guests.
Even the email sent to ask me to write this review was addressed to my husband. The reservation was made in my name, from my booking.com account, paid for with my credit card and the email was sent to my email address.
I'm not usually bothered by sexism but it's the only reason I can think of that made me as a paying guest feel unwelcome.
If I returned to Istanbul I would stay on the Asian side. I felt totally safe and normal there. I've travelled all over the world but always expect to be treated with respect at a hotel even if the culture of the country I'm visiting generally doesn't treat people equally.
Ventilation in the room was poor, if you didn't open a window before having a shower then the humidity in the room made it impossible to get dry, even though the extractor fan in the bathroom was very loud, it didn't seem to extract much.
The room was small but that doesn't bother us. The bathroom was impractically small and there was black mould in the shower and under the sink (which you could see when sitting on the loo).
To summarise -
- excellent location for visiting everything
- very comfy bed
- tasty enough breakfast
- poor ventilation and lack of fresh air
- poor lighting and lack of natural light
- unwelcoming staff
- pokey bathroom with mould
If there are some better rooms and the staff were more welcoming I'd stay again. Breakfast time was gloomy rather than happy and positive, the building is lovely and we did appreciate the comfy bed. I feel like overall the place just needs some light and air and positivity.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC