I was on a 19 day tour and this hotel was unfortunately a bit disappointing when compared to the other two I had stayed in so far for this trip. I stayed for 2 nights in a room on the 3rd floor on the street side and while the balcony was really nice, it was noisy next to the busy street. The door to the balcony also had space around it and you could see to the outside, so I was a bit worried about bugs and safety. The room was dated overall and bed was hard, which aren't big issues for me, but the washroom didn't seem to have been cleaned well, so I did have concerns about the overall cleanliness of the room and linens. In addition, the location isn't all that convenient, particularly for tourists who like to walk (ie you can walk, but it's a 20 plus min walk from many thing and you'll spend $3-4 US for a tuk tuk each way if you opt not to walk).
The one thing that was truly excellent is that you can order off the dim sum menu for your included breakfast and the dim sum was amazing...some of the best I've had. The menu, which you sometimes need to ask for, also included noodle soups, fresh juices and lattes. The breakfast buffet, without the side menu, is decent and you can get eggs fresh prepared. Overall, if you're on a budget, you're a fan of dim sum and get a great deal, then it's decent, but otherwise it's worth passing on as a tourist. As a frequent traveller and avid Tripadvisor user, I'd suggest the 4/5 rating is high.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from almondhotelsothearos, Front Office Manager at Almond Hotel Sothearos
Responded 5 Mar 2020
Dear idreamoftravel, Thank you for reviewing us on Tripadvisor. We understand your worry about bugs and safety on the balcony. As we always spot-check all arrival rooms for cleanliness, particularly bugs or insects, we always make sure that there has never had those things happen. Moreover, we make deep pesticide spray the whole property twice a week as we care about our guest's health. Once again, thank you for your feedback. Your feedback really helps us improve awareness and service. Best regards, Kiry Sour (Mr.) Font Office Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC