Stayed here for work for a whole week,on the 5th floor.
Airport shuttle will set you back 25k but it was prompt and comfortable.
The Accor welcome evening drinks/get together was a nice touch and it was great t mingle.
Wide variety of breakfast options but I found the a la carte menus for lunch and dinner quite limited. The crepes were cold as they were left out (unheated) as opposed to being made on individual orders. I had the marmite aux crevettes several times for dinner and did not get fed up of it!
Pool is inviting but only opens from 10 to 7pm which is not ideal for us business travellers who tend to be up early and return late to the hotel.
The cleaners do a great job. TV channels are limited for Anglophones, nothing much in English.
All staff (waiting, cleaning, restaurant, reception, security etc) were approachable, helpful and welcoming. Hotel is located in the same complex as Hotel Ibis and is about 70m from the French embassy.
Hotel is also walking distance to the spa at Pullman hotel. Much cheaper to stay here and walk to the spa, will take you about 10 - 15 mins. Place de l'Independance and a large Casino supermarket are a stone's throw away.
Thinking of the environment, hotel could invest in wall mounted soap dispensers instead of the the daily use of plastic tubes for shampoo, lotion etc.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Management_Direction, Directeur général at Novotel Dakar
Responded 11 Jun 2019
Dear guest, We very much appreciate your comments regarding your stay at the Novotel Dakar. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Be sure that we took all your remarks into consideration in order to enhance our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC