Date of stay: January 2020
Best place we have stayed at, great location with only minutes away from the Shopping Centres. Excellent customer service from Kayla at Reception who made our stay just so amazing and giving us a "Room with a View", Level 8, Room 814. So clean and you have all the comforts of home and entertainment that you can see from your room. Great Location with small shops opposite eg: Salon, Wellbeing, Barbers, Historic street homes, gardens, swimming pool, laundry facilities, dining and cafe facilities, Japanese Retaurant on the premises. Even after the Fire Alarm went on at 4 am on 2/1/20, they offered a free full breakfast for us, how excellent is that. Thank you Rutherford Hotel and Kayla for making this a most memorable trip that my husband and I have ever had and being our first visit to Nelson, would definately go back.
Room Tip: Pick a room on the right side of the hotel where the pool is, superb views await you.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Response from AlexanderSiebentritt, General Manager at Rutherford Hotel Nelson
Responded 7 Jan 2020
Dear Caroline T, thank you very much for choosing to stay with us on your recent visit to our extraordinary region. We are delighted to hear how much you enjoyed your stay with us. I will also ensure to pass on your compliments to the team, especially Kayla. Once again, thank you for your encouraging feedback and we look forward to welcoming you back again soon. Best regards from the team at Rutherford Hotel Nelson ~ A Heritage Hotel "Experience the best of N.E.L.S.O.N." Nature - Exceptional - Local - Safe - Optimistic - Neat
This response is the subjective opinion of the management representative and not of TripAdvisor LLC