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All You Need to Know About the Rooms
at Rutherford Hotel Nelson

Room/Suite (41)
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
Great pre Xmas stay. Wonderful views from the room. Good for our family of five with room in close proximity. Could walk...
... very cold and do not give a very welcoming impression. The room service (from Oceano) is served as very small portions...
... Everything is neat and tidy, just not modern or new. Our room was comfortable and spacious plus the staff were friendly....
Most popular question about the rooms
Hi, has Room 603 been blessed after the murder of Yanyan Meng in there in April last year please?
Answer from alec w
Jan 2020 |
Only the Hotel can answer that question!

Reviews that mention rooms

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Dougal Dino’s wrote a review Dec 2021
Mount Maunganui, New Zealand18 contributions30 helpful votes
Great pre Xmas stay. Wonderful views from the room. Good for our family of five with room in close proximity. Could walk to town centre, markets and local restaurants. Good sized rooms. Great to have a pool. Nice lobby and friendly helpful staff.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Lots of parking onsite.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Alexander Siebentritt, General Manager at Rutherford Hotel Nelson
Responded 5 days ago
Dear dougaldinos, Thank you very much for taking the time to share your experience with us. We are delighted to hear how much you enjoyed your stay with us and we will ensure to share your encouraging comments with the team here at the hotel. We look forward to welcoming you back again soon. Best regards from the team at Rutherford Hotel Nelson ~ A Heritage Hotel. "Experience the best of N.E.L.S.O.N." Nature - Exceptional - Local - Safe - Optimistic - Neat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
traveltohere wrote a review May 2021
Auckland, New Zealand39 contributions22 helpful votes
I have been coming here since 11 years and unfortunately there are less good things to say each time.

The reception staff are very cold and do not give a very welcoming impression.

The room service (from Oceano) is served as very small portions considering the high price. Even after three courses you are left feeling hungry. The quality of the food is okay.

I once forgot to sign my breakfast card and the reception staff made me come all the way back down to the lobby to sign it. This is not only unnecessary but very unprofessional given the amount of paperwork you already complete at checkin.

The Japanese restaurant (Miyazu) has sadly closed down due to the pandemic. This was a great restaurant. There is however still plenty of signage advertising Miyazu. Hopefully this will be removed soon.

The hotel is in need of a renovation and is slowly becoming tired and old.

Many years ago the hotel once sold us a room at short notice. We later found out that this room was actually reserved for the crew of an airline who were just running very late. Not believing this we asked reception staff later that evening and indeed the crew had to be sent to another hotel when they finally arrived.

On the plus side the hotel is in a great central location and within short walking distance of many food and shopping options. The rooms are light and offer good views.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Emma W wrote a review Jan 2021
Auckland, New Zealand330 contributions182 helpful votes
This hotel is interesting because it is dated but in a classic way. Everything is neat and tidy, just not modern or new. Our room was comfortable and spacious plus the staff were friendly. Very convenient location to park up and explore central Nelson on foot.

Disliked · I paid for the room on check in but had to pay $5 for parking on check out, which was slightly irritating. The hotel also charges credit card fees. The shower set up means water gets onto the bathroom floor.
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Date of stay: January 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Response from Alexander Siebentritt, Other at Rutherford Hotel Nelson
Responded 20 Jan 2021
Dear Emma W, Thank you very much for choosing to stay with us and for taking the time to leave us your review. We are delighted to learn that you enjoyed your stay with us and that our team was able to make your stay memorable. We will ensure to share your encouraging feedback with the team. Also thank you very much for feedback on areas of improvement, this is very important to us an we are reviewing opportunities to ensure for a better guest experience. Unfortunately the 1.5% additional cost to credit card transactions is a result of high fees charged to us from our financial service providers and is something we decided to pass on to those deciding to use credit cards. If paying with cash or eftpos this cost does not apply. We decided to add this cost to credit card transaction only in order to be more transparent and not include the associated cost charged by our financial service providers as a fixed position in our pricing structure for all guests. We look forward to welcoming you back again soon. Best regards from the team at Rutherford Hotel Nelson ~ A Heritage Hotel. "Experience the best of N.E.L.S.O.N." Nature - Exceptional - Local - Safe - Optimistic - Neat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Codie Vincent wrote a review Dec 2020
Auckland Central, New Zealand13 contributions
This hotel is a scam!

Don't come here, avoid at all cost.

I booked a accessable room for two nights, I left after the first.

The hotel is not 4 stars, it's more like 2 stars.

The carpet makes my wheelchair sink - clearly not wheelchair accessible.o

The bathroom is small and has tilted floors that make it a mission to use.

The staff didn't even refund me for my nights stay - for the amount of money they charged me - this is definitely a scam.

Like I said, avoid this hotel at all cost, they'll do anything to steal from you.

Google and TripAdvisor should be sued they even allow these morons on their platform.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Ulfilas wrote a review Oct 2020
3 contributions2 helpful votes
Staying in a corner suite, the space was comfortable, tidy and great to have a microwave, hob, and fridge.

Unfortunately the noise from the street below makes for a less-than-restful experience. This might be improved by having double glazing on the windows. As it is, the windows let in cold air from outside
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Date of stay: October 2020Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Alexander Siebentritt, Other at Rutherford Hotel Nelson
Responded 27 Dec 2020
Dear UlfilasNZ, Thank you for taking the time to leave us your feedback. We are happy to hear that you generally enjoyed your experience with us. We will take your comments into consideration when planning our next refurbishment. We look forward to welcoming you back again soon to our extraordinary region. Best regards from the team at Rutherford Hotel Nelson ~ A Heritage Hotel. "Experience the best of N.E.L.S.O.N." Nature - Exceptional - Local - Safe - Optimistic - Neat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from alec w
Jan 2020 |
Only the Hotel can answer that question!
0 votes
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