All You Need to Know About the Pool
at Cosy Cottage Thermal Holiday Park
Full view
Pool & Beach (45)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
US$64
US$68
Expedia.comUS$68
eDreamsUS$64
CheapTicketsUS$68
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Pool review highlights
... when in Rotorua. The hangi pit, the cleanliness, the spa pools and cold pool. Lovely receptionist. Over all enjoyable! ...
... lake a couple of mins through private accessway, thermal pools, kai steamer, clean facilities and grounds and lovely staff...
... up for that! Nice and tidy facilities kids loved the hot pools & staff member was lovely Stayed around to assist us with a...
Featured pool amenities
Heated pool
Fence Around Pool
Reviews that mention pool
Write a reviewAlways love our stays here! Definitely reccomended when in Rotorua.
The hangi pit, the cleanliness, the spa pools and cold pool.
Lovely receptionist. Over all enjoyable!
Also town is very close by, and easily accessible.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Cosy Cottage, Guest Services / Front Office at Cosy Cottage Thermal Holiday Park
Responded 29 Oct 2020
Thank you for your positive response it is a pleasure having you once again. We are glad you love the hot pools, the swimming pools and the hangi pit. We look forward to seeing you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We have stayed many times over the years and this is the first review I have made.
We have tented, stayed in many room options as well as the self contained stand alone cottages and this visit we were in a motorhome, and yet again thoroughly enjoyed our stay.
For us it is the close vicinity to the city (without traffic noise), access to the lake a couple of mins through private accessway, thermal pools, kai steamer, clean facilities and grounds and lovely staff that keeps us coming back.
Thank you again to Cosy Cottage staff, we will be back!
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Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Cosy Cottage, Guest Services / Front Office at Cosy Cottage Thermal Holiday Park
Responded 14 Oct 2020
We appreciate your valuable feedback. We are happy to know that most of our guest like to return to our camp again. We have natural hot mineral pools, Steam oven to make our guest experience more memorable. Hope to see you in the near future again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stayed here on a powered site, loved it! Although the facilities itself are not the flashiest, the cleanliness and friendly customer service made up for that! Nice and tidy facilities kids loved the hot pools & staff member was lovely Stayed around to assist us with a late checkin. We will definitely be back
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from C C, General Manager at Cosy Cottage Thermal Holiday Park
Responded 29 Aug 2020
it is so happy to see you have a good stay with us and warm comments. See you in near future again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
On the outside this place looks ok but compared to the larger more we’ll known chain campgrounds this place falls well short. It’s a good location and does have hot spa pools available, but the place is grubby and run down. It’s old and seemingly held together with good will. We stayed on a powered site. The ablutions block is disgusting, the kitchen is functional but old. The “free” wifi is pretty slow and limited to a 300mb block for your entire stay, where most places these days offer unlimited usage. Given the current global Covid19 pandemic, access to news sources was vital so we were made to beg for an additional portion of time. You would also think the in this current climate personal hygiene/cleanliness of the staff would be of the highest importance, but the reception staff don’t seem to agree, as it seems they had not showered for a week and stank of BO, which is the first impression you get as you enter the place. They were also unfriendly and unwelcoming. There is a small playground for smaller kids, but that is it. Personally I would not stay here again.
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Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Response from C C, General Manager at Cosy Cottage Thermal Holiday Park
Responded 30 Aug 2020
Sorry to hear your unpleasant stay. We always try our best to keep cleanliness and good service, which can be seen from other comments on trip advisor. Would you mind advise which holiday park is offering free unlimited wifi with fast speed? We would like to contact them to see if we can get the same contractor to improve ours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
Good place to stay and a nice location very close to the lake. You can dig your own holes near the edge of the water of the lake and reach warm water. You could walk into town but it would be a little bit of a walk. We were exploring the area and stumbled upon some geothermal pools just a short walk away. Would recommend this place again. The pools and hot tubs look a little dated. We did not use but I did notice them.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from C C, General Manager at Cosy Cottage Thermal Holiday Park
Responded 29 Aug 2020
Thanks for your review and fair comments. We do have to struggle with the hot pools. Due to hot mineral water, which may go up to 90'c before ready for guest to use, the fibre coating which we did 2 years ago with a couple of thousand dollar spending, start showing faded and wore. But no worry about th genuine, we refresh that the mineral water every day with the high temperature of the water. Welcome visit us in the near future again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC