The overall experience was one of poor service delivery, Small bath rooms, Slow dinning service , No major variety on the menu. Standard Breakfast buffet style served, Two onion rings received with meals for supper. WIFI was brilliant and nice pool.
This hotel is having fairly major renovations on the ground floor which has taken one of the restaurants out of service. It would appear the hotel will not be a Crowne Plaza for much longer and as such it is not quite meeting the standard expected. All of the staff were fantastic- friendly, helpful and welcoming. The rooms smelled stale although were well cleaned. They look a little tired and have very small bathrooms. Digital safe, television, iron and minibar were in room. A small gym and pool are available on the ground floor. The restaurant that is open is pretty average with an underwhelming buffet for breakfast. I suspect things will improve as it completes its renovation.
A Rose in Rosebank
Rooms are good and spacious, Washroom very well fitted
Staff is excellent and fast room service
Pool and Gym are small but OK
Restaurant is fine and Breakfast is having ample options
Near but not so close to Rosebank Mall !!!!!
I love this hotel, have stayed 3 times now. Great location in Rosebank walking distance to the mall (and safe to do so), plus a number of restaurants and coffee shops. Super comfy beds, perfect wifi, pool, spa, business centre etc. The bathrooms are a bit on the small side, but that's the worst I can say. For the price this place is really great!
Wonderful Hotel. only too short. travel with a large group and was only here two nights. The bed was very comfortible I didnt want to get up early for tour. Room clean and spacious. bathroom had all I needed for stay. Love to swim in pool, but had no time to. Food was a large vary of something for all diets and taste. will return alone and really enjoy the area. Thanks