Comfortable hotel with a refreshing pool, well above the hot and crowded valley. The food is hearty and the service good. The reception printed my boarding passes quickly and efficiently. The WiFi works well and (important for crowded Andorra) there is parking. Getting there will take you 15 or 20 minutes but the view is worth it.
We loved our stay, and thought the resort offered great value for money - one exception: terrible WiFi conditions. The staff told us they were aware of this, and that they would take measures to improve the situation. However, we were not on business, and so we decided to not let it bother us too much. And this is a three-star hotel, a little worse for wear, but which nevertheless strives to deliver four star service. All our request were met (e.g. when the breakfast buffet did not offer any eggs, they whipped them up no time-no charge), they offered good advice on hiking trips and were always accommodating and friendly.
One thing: we stayed during the festival of the nearest village. IKt was VERY load. Even 600 meters above the village, and at some horizontal distance to, loud and generally bad music kept us awake until 5am! Make sure to avoid this hillbilly-event.
However, to judge the hotel for the loudness of villagers far below would be unfair. The location was very quiet and secluded and generally tranquil (until when in the night, at 1pm the music form the village soared).
In conclusion, nice food, friednly staff, great pool and view, easily accessible and clearly marked road and ample parking. Go!
On hour long-distance walk of the high route of Andorra we got lost and therefore by coicidence encountered this hotel. Nice hotel with good price quality ratio. Good view, good restaurant, nice rooms, good and free wifi, swimming pool, nice people.
I don't often give anything in life five stars, and despite Hotel Coma Bella not being a luxurious all inclusive spa resort, they were fully deserving of this.
The location is perhaps a bit out of the way, as it's a 25 minute drive to Andorra's capital, Andorra la Vella, and 10 minutes to the closest town, Sant Julia de Loria, down some interesting hairpin roads. However, it is perfect for peace and quiet and being so far up from the town you get an AMAZING view from your room of the mountains. Gorgeous.
The hotel itself is perhaps a bit dated, but is kept extremely clean and the rooms are spacious and really comfortable with big beds and full amenities. They have a bar with TV and restaurant on site as well. Outside, there's a heated pool (necessary as it's quite chilly there even in summer!) as well as petanque and table tennis.
We ate at the restaurant as it was included in our rate (which by the way was £54 for both of us to stay AND a three course meal, AND breakfast; unbelievable!). The food was absolutely amazing; a particular standout was the charcoal ribs which I would really recommend.
Now on to the staff. They are some of the most helpful people I have ever come across in a hotel. Our holiday was primarily in France and whilst my French skills get me by, my Spanish skills are non existent. Although the English levels amongst some of the staff could be described as similar they tried their hardest and we made each other understood. One standout star was Pedro, who worked in the bar and restaurant. He did everything he could to help us and was extremely friendly. As I mentioned before, breakfast was included in our rate, though as we had to leave early the next morning we told him we wouldn't need it. Nonsense he said, and he went away, coming back 10 minutes later with a mini picnic for us to take the next day, with a ham and cheese baguette (SO good), fruit and water. Pedro went beyond what we expected and I hope the staff at the hotel recognise him for this.
We went in the off season in summer so it might lose a bit of its charm when busier in the winter. I can only vouch for our experience with the peace and quiet and say it's THE place to stay in southern Andorra, and they really are very deserving of the business.
I remember one morning thinking it would be nicer to stay up there. The local tourist office provided a great little magazine of hotels and places to stay. Soon I was driving up the mountain. The views were beautiful and the reason why you would stay here. The room was basic as expected and clean. I will always remember sitting in the back garden and the beautiful smell of the pine trees. Like the water the air is pure, clean and healthy. The pool was small but you can just stare at the wonderful view of forests full of pine trees. Truly beautiful, especially in winter. I love to stop off here on my long drive from Fareham to Torredembarra. Andorra is a beautiful small country.