Hotel has best location in Ski Lachtal...just 10 metres from lifts. Rooms are equal to stars and price...average, OK. Food good, hungarian...don’t expect too many healthy dishes, but very tasty. As the ski resort and hotel especially is run and visited mainly by hungarians don’t expet “austrian” style of hospitality anywhere but we could have lived with it....except reception. Never open, at check-in no welcoming, just waitor passing you keys...no information about times of food, saunas, ski room etc. Check out was very stressing, they didn’t know anything about our booking and if I wasn’t paying attention I would loose quite a big amount because of their creative accounting. Be aware and prepare loads of time for check out.
Családi üzemeltetésű, felújított, kellemes szálloda; a szobák mérete nem túl nagy, de megfelelő. Az ellátás remek, érezhető az odafigyelés a konyhán, rengeteg helyi, házi alapanyag, ízletes fogások. Kényelmes sítároló, játszó szoba a gyerekeknek, barátságos, rugalmas személyzet. / Renovated, family business, a bit small but yet comfortable rooms; with a notable restaurant, they are using a lot of local,home made ingredients.Well equipped ski storage room, gameroom for the kids, friendly and flexible staff.
The hotel is operated by a hungarian-austrian couple and seems they are not really keen on serving the guests, rather trying to maximize their profit. I have never seen such a behaviour in Austria (however, I visited quite a few places there) like f.e. going up to your room after breakfast and the owner(!) of the hotel checks you if you have any sandwich from the buffet bar in your pocket... When we complaind about the lack of the hot water in the room (also no water pressure) the answer was, that this is normal, we'd better leave the tap open for 15-20 minutes and the hot water will arrive. This was their faily room... The food (half-board is included in the price) is not acceptible, too, worst I've had in Austria, the quality of the dinner was really bad. The wall everywhere is full of printed papers, what the guests are not allowed to do.
Worst experience in Austria. Try to avoid this hotel, if you can!