It always seems to be an easy procedure staying at a Premier Inn and this one is no exception. All you need in the room, helpful and polite staff and no hassle. So all good. Although the decor in the rooms is probably nearer needing refreshed than not now, at least the one we were in. If I were to make any criticism, it would be the rough towels, a product of the washing I'd guess. But in the scheme of things, no biggie.
We stayed for one night as the party we had organised at the Fairmile pub attached to this Premier Inn was on the same site. We had a very helpful reception lady who allowed us to check in early for which we were all grateful ( we had three rooms booked and she juggled one of them so we could all check in early). The room was warm, the bed very comfortable with very good duvets and bedding. The furniture is quite dark but that is a matter of personal taste. There was a tea tray provided with a limited number of tea bags (2) and two regular coffess. I expect we could have asked for decaf if we needed it. The bathroom had a shower over the bath which was fine. The only small criticism was only one large towel was provided (again I expect we could have asked for a second but I personally think if two guests are booked for a room then two towels should be provided as standard). The on site restaurant provided breakfast which was an additional charge payable on check in which we were aware of. It was a nice buffet style cooked or continental breakfast. Parking was right outside. We didn't use the wifi or upgrade as we had 4G coverage on our phones. One of our party had faulty heating in their room and an repair man came and fixed it straightaway. Overall a good stay and if we needed to stay in the same area in the future we would book in again.
Stayed for 2 nights absolutely no complaints. Great price, spotless, quiet and spacious room and friendly staff. Located about 15 mins walk from Cobham, with lovely Italian restaurant only 5 mins away. Didn't eat in the Inn but it looked nice and friends who did were happy.
Excellent accommodation, breakfast and stay overall. We were travelling to a funeral very sadly and the room was perfect. The bar was wonderful once we returned - very comfortable and relaxing after a very difficult day. Would recommend this hotel.
The hotel is in a nice location. But there didn't seen to be staff who were intested in those who were staying. The bathroom wasn't clean and in one room. Also nothing was done to stop banging and noise coming from the room upstairs.