Everything was perfect!
From the Airport - Hotel till Hotel - Airpot shuttle.
Since we arrived we were treated as old friends from all staff.
Special attention to Mr. Ylmaz who works at reception desk and all waiters in the restaurant.
Rooms are clean, comfortable and with nice view from the mountains and ski tracks.
Ski lift is about 100m from the hotel and there are always some staff ready to help you with your gear.
Restaurant offers good options in a classic Turkish buffet from salad to desert.
Swimming pool area very good and relaxing after a snow sports day
We had lot of fun with very cozy and warm environment .
Yes, we were the first and only customers of the hotel. The ski slopes were not opened, not enough snow, so people were reluctant to come. Initially I was concerned, but eventually I had the best time ever. We were picked up at our time convenience. We were welcomed by the owner of the hotel Mr. Nurullah in person and the manager of the hotel Mr. Ozgur. Such an honor. We stayed in the hotel for 4 nights 5 days. It was such an amazing experience, full of great memories. Despite the closed slopes, we still managed to ski, slide on sleighs, build a snowman, swim in the warm pool,use the Turkish hamam, have a nice Balinese massage, eat tasty food and have our ritual evenings by the fireplace with cheese, fruits and wine. I can’t praise enough the whole hotel staff, I’m not giving a name, because ALL of them were amazing. Taking care of us, attending to our needs. I requested a specific music from a Turkish composer to accompany our evenings, straight away the music was on. Our second evening, we were surprised with a tasty cake from Mr Nurullah ( the owner), such a generous and warm gesture. Believe me, u don’t need snow to come to this hotel. The staff and facilities are enough to give you an outstanding stay. Thank you Ekinata and see you again
Four days skiing Sarıkamış. Everything we needed -skis/locker and chair directly from hot,. a lovely room and really great food & kind staff. Pool-warm, massage therapy/ steam/sauna and hamam. Perfect
Thanks a lot for everything, we had good moment in Sarikamis , hotel was so nice , clean , service was perfect , foods are also so delicuos, swiming pool had very beautiful view me and my boyfriend want to back in march again
I am not surprised by the earlier bad reviews, but this is worth another look. This hotel is under new management, and is being restored to its former glory. This was my wife, son, and my first stay in Sarikamis. We ended up here through a friend of a friend. The hotel was empty as it was midweek and just the beginning of the season. But we understand it is fully booked for New Years, and deservingly so. It was five stars in just about every aspect: decor, food, service, overall layout. It's just next to the chair lift, and has a well-staffed ski rental facility. There is still much work to be done. Some floors still need new carpet, the gym and pool area need better locker rooms, and the some of the staff is still very new and not completely trained up, but these are truly minor in the context of the overall experience.