Let me start by saying first and foremost… Colin is a great guy and I absolutely loved his company. So this review isn’t personally towards my good fella. I will say tho, that if you’re gonna spend $230-$300+ each and it’s a group of you…you’ll be better off staying somewhere for your comfort. It’s a great lil town, so if you have a freedom van or camper, it’ll be perfect! Our entire wedding party complained about these deluxe en-suites and the cabin for the bride & groom. First off, there’s no microwaves in none of the rooms so we had to eat our kfc chicken, mashed potatoes and gravy, and other food cold. All the fridges were broken and blowing out super hot air. So no cold water or drinks. These were our major two issues. The hot water kept going out while I was filling the bath up and that wasn’t cool at all. Water pressure is already very low and take forever. That’s not a worry at all tho. Our bride told us that we had the leave the toilet door open when we used it in the cabin because the door was jammed and it locked her friend in there for 20 minutes 🤦🏾 Also no working wifi at all in that area that day because if weather and it’s satellite… or no mobile data service AT ALL. That’s not a biggie because it gives you opportunity to just relax, connect with your partner/spouse and disconnect from the internet
I booked a bunk room at Mt Potts lodge, costing $110 for the night. During the night a high pitched piercing beep began to sound and lasted all night. It wasn’t the smoke detector, but an old system that was connected to underfloor heating. The room was super warm so I knew it was on as I didn’t have the heater running. There was no possibility to turn it off and after earplugs and pillows over my head didn’t work I even considered going to sleep in my car, but it was damn cold. The following morning I reported it to staff and said how I didn’t sleep and that I wanted some kind of compensation after showing her the fault. She heard the sound and commented that she had heard it before from the room I was in... She said she was not capable of making the decision to give me some type of refund. I asked for someone who could. She messaged another person and he came and looked. He said it wasn’t her fault (the staff member) after I said I want compensation for the worst night ever due to almost no sleep. It didn’t sound when he was there and he said it was the smoke detector, even though I had removed the battery earlier so knew it wasn’t. I was then told neither of them had the ability to compensate and that I would have to talk to the owner, who is very rarely there. I left my details and was told I would get a call or email. I specifically mentioned I would like to sort it out within a week. No call or email from anyone after 10 days. Very dissatisfied and a terrible way to treat customers given the circumstances. Nice location but pity the owner and staff who operate the tourism side of the station don’t show more care for customers. I will never stay there again and recommend people choose elsewhere.
After a long, rattly drive we came to this place and it had a great feel. A cabin-style setup made it feel like you're visiting a private mountain lodge with animals greeting you from enclosures all along the driveway. Tall trees gave some shelter without blocking the incredible view of the mountains.
We parked our campervan on the grass near the main building with our bedroom window facing the mountains only to be rewarded with the most stunning sunrise-colours on the hills.
The lodge has a pool table, although it had seen better days we still really enjoyed a couple of free games before retiring. Staff were friendly, welcoming and even helped set up our caravan at the site. We were the only van there so had choice, but there is enough space to spread out.
We had power to our van so cooked up a storm but realised we didnt have vegies. The chef was kind enough to just cook up some roast vegies which they even brought out to our van to complete our meal.
They had ducks, goats and even deer up in the mountain which you could go check out. It's also a short drive to Mount Somers (LOTR location) which was so beautiful and peaceful (commercial tours are not allowed here so no large buses of mobs). We loved the entire feel of the place as it's not touristy and super quiet.
If there was any feedback it would be that the toilets could do with a little spruce up, but they're by all means bad. Also, the park is on a little slope so might need to play around with positioning a caravan if you want it perfectly level. Also a bigger wine selection would be fab - although I think we may have come at a time when they were low on reds. Being remote they can't get access to supplies as easily.
There is only satellite wifi here as it's too remote for 4G so buying internet access is expensive. Best to go without the internet for this one and just enjoy the remoteness of this awesome place.
Very friendly staff. Room is spacious and very clean. Located very close to Mt Sunday. Although a bit (about 20km) off road, it’s definitely worth the effort. Breath taking scenery along the way. Food at the restaurant is also very good.
We had a great time at Mt Potts but they need to improve several things.
First of all they don't provide any food service. Thankfully I was reading a comment on trip advisor regarding the fact that they didn't have a restaurant open. I call the place and they confirmed that their chef left for holidays. I was very surprised as it is meant to be their highest season.
We were told that there is a kitchen for us to use. It is outside under a shed and could be cleaned a bit more. The bin in the kitchen hasn't been emptied for a while and hasn't been emptied whilst we were there (2 nights). So possums came at night looking for food and spread rubbish everywhere.
Rooms are nice and basic but for the price you can expect to have a least some kind of food offering and a cleaner kitchen.