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All You Need to Know About the Rooms
at The Waterside Hotel

Room/Suite (39)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... name was Zoiey, will be definitely staying here again the room was clean and very comfortable. Thank you for an amazing stay
... At first this was confusing. I stayed in a double basic room. Can’t fault the room it was very clean and tidy. The...
The hotel was previously a Premier Inn and has retained the look and furnishings. It is being re-decorated though to get rid of th...

Reviews that mention rooms

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Jess wrote a review Mar 2020
1 contribution
I stayed here on Monday night with a friend and I must say the receptionist was amazing and so helpful, she was very nice and very polite her name was Zoiey, will be definitely staying here again the room was clean and very comfortable. Thank you for an amazing stay
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hayley Arch, Other at The Waterside Hotel
Responded 27 Jul 2020
Hi Jess Thank you for your kind review for your stay with us in March. I will pass your lovely comments onto Zoiey. We look forward to welcoming you back to The Waterside in the future. Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Graham T wrote a review Jan 2020
Oswaldtwistle, United Kingdom98 contributions26 helpful votes
+1
The hotel is round the back, the waterside pub is at the front. Parking is at the rear of the building. At first this was confusing. I stayed in a double basic room. Can’t fault the room it was very clean and tidy. The bed was large and very comfortable. The staff were friendly. The breakfast in the morning you had a choice of cooked breakfast, including full English which was served next door in the pub freshly cooked to order. You also had the continental style breakfast which you helped yourself to. Great stay and better than some of the more expensive hotels I’ve stayed at.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Passport45997162707, Manager at The Waterside Hotel
Responded 13 Jan 2020
Hi Graham Thank you for your very kind review. I will pass your lovely comments on to our team. I look forward to welcoming you back to our hotel in the future. Thanks Hayley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UkAnnie888 wrote a review Jan 2020
UK62 contributions57 helpful votes
The hotel was previously a Premier Inn and has retained the look and furnishings. It is being re-decorated though to get rid of the purple!

The bed is comfy, all you need is available and if you book in advance you will get a good deal.

Food is served in the pub next door and the menu has a fantastic selection for all diets.

Staff were all friendly and helpful.
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Date of stay: December 2019
Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Passport45997162707, Manager at The Waterside Hotel
Responded 13 Jan 2020
Hi Annie Thank you for your kind review. We are very happy that you have decided to return to our hotel and hope you will return again soon. Thanks Hayley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
veryeasilyconfused wrote a review Dec 2019
Crewe, United Kingdom236 contributions90 helpful votes
I'd love to give this place a better rating but if you separate the hotel from the restaurant for the review, you are left with a hotel in serious need of investment. To be fair it has very recently changed owners and it is obvious some changes are being made. Good points: great quality mattress and tv in room. Bad points: room very dated with chunks out of the wall and a general tired feel. Bathroom dated but mouldy all over the ceiling too which was not pleasant. If you weigh up the price we paid and how lovely the restaurant was it was ok but would wait for the refurbishment before we go again.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Passport45997162707, Manager at The Waterside Hotel
Responded 13 Jan 2020
Hello Thank you for your review. We have recently changed over to Greene King Inns. We have started the refurbishment process with a lot of the behind the scenes work and works are still continuing. I will pass your comments on to our restaurant team. I hope we will be able to welcome you back in the future. Thanks Hayley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darren A wrote a review Nov 2019
Birmingham, United Kingdom26 contributions31 helpful votes
Arrived in the afternoon after attending meetings in Greater Manchester, at first glance the hotel looks tired and in need of a refurb, in fairness there were some wet paint signs so they may have already embarked on this journey.

Having eaten in the Greene King pub on the evening, superb food and saved the hotel from a one star review, returned to my room on the second floor and whilst looking for a socket to charge my phone noticed not one but two Rentokil bait boxes at the side of the bedside cabinets! Tried to call reception to inform them I'd booked a single occupancy room and wasn't expecting any additional guests.....no phone in the room and couldn't get through from my mobile on their premium rate 03.. number.

To top it all off, after a somewhat broken sleep, keeping an eye out for Roland and his mates, you have to be of a certain age to get that one, I got suited and booted for breakfast at 6:30 back at the Waterside Inn only to find the door locked. It doesn't open until 7:00, which is not great for business travelers. No one at reception informed of this at check in or out.

Not on my list of PI's to visit again, and I've stayed at loads.
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Date of stay: November 2019Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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