All though the hotel seemed to be fully booked while we stayed there everything worked pretty smoothly. There was a long queue for check in but all the desks were in use and you could tell all the receptionists tried their best to serve each customer quickly and efficiently. Our pre orders were delivered to the room as promised and the view was nice from the 10th floor. Even though the room was clean and comfortable I found it a bit tired. Like the whole building, maybe in need of a little update to bring them to this decade?
The sauna and pool were well maintained and clean.
Breakfast was pretty chaotic, since there were so many guests at the same time. The bacon and the scrambled eggs were very disappointing; soggy, fatty, lacking taste.
The parking hall is very cramped, our car barely made it through the gate and it was hard to fit it anywhere.
The location is perfect for exploring the city.
We stayed in Ilves for two nights. The hotel is easy to find and in a good location. The hotel is also directly connected to Koskikeskus, which makes it easy to do some shopping.
Unfortunately, the first impression of the room was dirty. There was smudge on the table indicating that the tables are not wiped. Otherwise the room was tidy. On the second day we had to call the room service because the room was not attended to by 3pm.
The spa was great! One pool for swimming, one kiddie pool and a small space for sun bathing. It is not huge so it might get crowded during the holiday season.
Having been to other Sokos hotels, the breakfast here was disappointing. There was only one type of yoghurt, no granola, no pastry (e.g. croissants), small selection of fruits, no fish or nuts. The black sausage was a nice regional touch tough. These days I would also hope for vegan/vegetarian warm food options available for all.
I stayed over for one night and the hotel, I think mainly for business people, was good. Staff very friendly as well the breakfast was as the normal standard in Scandinavia hotels perfect. Room quite modern and clean.
I spent one night at the 17th floor, with an amazing sunset view. the one and only bad thing, is that there are important roadworks on the closer street and in the early morning time, as wake up call I had the engine of a truck.
The breakfast was average good.
The service ok. Good the cleaningless of the room.
Hotel is great condition. Elevators are quick and new. Room was new and clean and there comes warm water direct in shower. View was absolutely stunning. When we came to hotel, officer on reception was smiling and everything went quikly. Room was ready.