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All You Need to Know About the Rooms
at Comwell Hvide Hus Aalborg

Room/Suite (55)
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Guests1 room, 2 adults, 0 children
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US$165
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Room review highlights
Nice, big room on twelfth floor. Excellent views, clean and good bed. Super service in the reception, BUT parking is a huge...
... the noise from the nearby large road go right into the room. Don’t plan on sleeping good if you are using this hotel. ...
... are no cups or glasses there neither... 🤷‍♂️ If you get a room facing the front, you will hear some traffic noise. On the...
Most popular question about the rooms
Hi I'm due to stay here in a few weeks for 3 weeks so I'm hoping to bring my playstation 4. Is their any way of connecting a hdmi cable yo the tv in the room
Answer from Nikolaj H
Jul 2016 |
Dear Amy F, We will be able to connecting your playstation. Please contact the reception during your stay and our technician wi...
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Reviews that mention rooms

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JensPetterStrommen wrote a review Aug 2020
Tonsberg, Norway542 contributions75 helpful votes
Nice, big room on twelfth floor. Excellent views, clean and good bed. Super service in the reception, BUT parking is a huge problem. Even worst is the covid 19 efforts in the breakfast restaurant. Plastic bags ment as gloves were laid out by the buffet, and of course disinfectant fluid. The problem was lack of information on how to use the "gloves". Some used them, put in their pockets and used again. Some had one on the hand the held the plate with, and none on the hand they used to help themselves to food with. Quite busy and it took long time for the staff to clear and clean tables. No information about which tables were ready for new guests and witch were not. No information about how to act in elevator que, how many in the lift for each ride. That lead to several disturbing situations, some wanted to ride alone, others didn't bother.
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Date of stay: July 2020
Room Tip: Choose a lower floor, looong wait for elevators most of the time..
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Anette Piilgaard, Gæsteservice/reception at Comwell Hvide Hus Aalborg
Responded 8 Aug 2020
Dear Jens Petter Thank you so much for staying at Comwell Hvide Hus Aalborg - and thank you for taking your time to send os some feed back. Lovely that you liked our rooms and service, so nice to hear. Sorry that our parking was not working at it´s best, I understand the inconvenience. I am sorry that you didn't feel safe at breakfast, we have implemented all the new rules regarding the COVID-19 from the Danish health department, but it seams like we still have some work to do. Thank you for taking your time to review your stay, it means a lot to us. Have a lovely Sunday Best regards Anette Piilgaard Comwell Hvide Hus Aalborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peter wrote a review Jul 2020
2 contributions2 helpful votes
Recommend finding another place to stay for the following reasons:

1. Noise. The windows are not sound proof making the noise from the nearby large road go right into the room. Don’t plan on sleeping good if you are using this hotel.

2. Sleep comfort. The beds are bad but the pillows are terrible and worn out. They even run a “pillow program” where you can choose your own pillow. Reality is that they don’t. Asked for other pillows but they either didn’t have them or didn’t replace the bad ones for other reasons.

3. Breakfast buffet. It’s a Corona nightmare and it is in no way protecting the guests from infecting each other. Sure, there is hand sanitizer and gloves but bread baskets and fruits and in big bowls that guests can cough into.

4. Elevators. This hotel has a design flaw. It needs to triple the elevator capacity, but it hasn’t. This means that sometimes you wait for 15 minutes for an elevator that has room (no kidding). Imagine how annoying this is at breakfast and check out rush hours. Sure, you can take the stairs (if you can find them - it’s a maze) but it’s a 16 story hotel and with luggage this is not an option.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from Anette Piilgaard, Gæsteservice/reception at Comwell Hvide Hus Aalborg
Responded 8 Aug 2020
Dear Guest Thank you for taking your time to review your stay - also on Tripadvisor. We have been in contact and I think we been thru you stay, again, I am sorry you didn't enjoy your night. Have a lovely summer Best regards Anette Piilgaard Comwell Hvide Hus Aalborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leon wrote a review Jul 2020
Oslo, Norway321 contributions345 helpful votes
Central, modern, quite ok

This is a good option if you want to live quite central but not in the city center. You got the center of Aalborg a 10 minutes walk away. The interior of the hotel is nice, but parts of the exterior needs tending to. You will notice this too easily when you use the elevator with glass walls.

Some nitty gritty:

No fridge, no coffee making facilities, no ventilation. 😖
Good double bed, not too hard. 👍
Good sized bathrooms, but cold tiles, no heating
Good working free wifi.
Good sized television with also Swedish and Norwegian channels 🏆
Breakfast so and so... 😞
Bicycles for lend! 👍
Service minded staff. 👍
Parking outside @ dkk 85,-./day

There's a pot of coffee and a mug of water in the reception area, but they are always empty. Irritating. Just as well, since there are no cups or glasses there neither... 🤷‍♂️

If you get a room facing the front, you will hear some traffic noise. On the other side there is a park, so not much noise except construction and stuff that happens everywhere. And you can't close the window, because the lack of ventilation. 😴

There's a restaurant on the premises too but I did not try it. Regarding breakfast - they were seriously understaffed so they kept running out of things, and lots of tables needed cleaning. Maybe time to staff up after Corona? Also few choices, few healthy choices, very little fruits, smoothies, yogurts etc. Only scrambled eggs. 👎

-Leon 😎
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Anette Piilgaard, Gæsteservice/reception at Comwell Hvide Hus Aalborg
Responded 8 Aug 2020
Dear Leon Thank you so much for visiting Comwell Hvide Hus Aalborg - and thank you for your review and feed back. We always appreciate the opinion of our guests, thank you for your time. We hope one day to se you back again here at Comwell Aalborg. Thank you for your time and have a lovely Sunday. Best regards Anette Piilgaard Comwell Hvide Hus Aalborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nordboen wrote a review Dec 2019
Copenhagen, Denmark411 contributions132 helpful votes
I stayed one night for a business visit. The hotel is really easy to get to from the station. The room I had was nicely renovated and there was a really great view of the city. Meeting facilities were just fien with a nice selection of accessible drinks and snacks. Staff was really friendly, dinner was excellent, bartenders really knowlegeable and hospitable. Only minor hazzle was when they forgot the sandwich I ordered the first day after 6 hours of travel while I was almost the only guest in the bar. Pretty annoying but that was the only minus of the stay
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Date of stay: November 2019Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from anpi2017, Receptionschef at Comwell Hvide Hus Aalborg
Responded 6 Dec 2019
Dear Nordboen Thank you so much for your kind review of your stay at Comwell Hvide Hus Aalborg - I am very sorry about the forgotten sandwich, that is not good enough. We hope to see you back again some day. Have a lovely Christmas Best regards Anette Piilgaard Comwell Hvide Hus Aalborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rick J wrote a review Nov 2019
1 contribution
Got to the hotel. A private party spilled into reception and I had to speak so loud the girl at reception accused me of being rude (I was not). They gave us a top floor room but did not tell us the party had moved to the floor above us... and is still going strong at 1:40 am and getting louder. I traveled 4,000 miles to be at family baptism. I guess I won't be making it as church starts at 9:00 am. It the morning I expect to be offered a free drink. No amount of compensation can make up for this sabotage of a once in a lifetime family event.
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Date of stay: November 2019
Room Tip: Try another hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from anpi2017, Receptionschef at Comwell Hvide Hus Aalborg
Responded 24 Nov 2019
Good morning Rick Thank you for takting your time to review our Hotel. I am sorry that you were disturbed by noise at the Hotel, it is not alright that events we are hosting in the Hotel are disturbing other guests, and I am truly sorry for your experience. As you are still staying at the Hotel I hope to catch you before you check out, and I do hope you made it to the baptism. Best regards Anette Piilgaard Comwell Hvide Hus Aalborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Nikolaj H
Jul 2016 |
Dear Amy F, We will be able to connecting your playstation. Please contact the reception during your stay and our technician will assist you with this. Have a great day. Best Regards Nikolaj Hedal Receptionmanager
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