We stayed here as a family of six and enjoyed our time very much. The hosts are very nice and accommodating, the rooms are nicely set up and the living room with matterhorn views and a fireplace leaves great memories. The location the the bottom of the mountain allows to ski back directly. Nice to also have a well appointed kitchen and some basics in the fridge already upon arrival. Would certainly come back
We had a wonderful week in the penthouse. Nikki did a great job of making sure we had everything we needed - location was perfect with easy access to glacier express and e-bus stop. The apartment was generously fitted out and very well presented - we would highly recommend.
I highly recommend Chalet Altesse. My wife, my two adult children and I enjoyed a great week from December 22 to December 30 in the patio level three bedroom apartment. The views of the Matterhorn are magnificent and unobstructed. The apartment is spacious, clean, tastefully designed and very comfortable. The kitchen is modern, had everything we needed and attractive. The living room is large, is perfect for relaxing after skiing and has a nice fireplace that we really enjoyed. The bedrooms are perfectly sized, modern and comfortable.
The Chalet is in the south side of town, about a 20 minute walk to the center of town. We enjoyed the peaceful atmosphere, tucked close to the mountain. There was a lot of snow the week of our visit, so we easily skied almost to the chalet at the end of the day. It is a pretty short walk or bus ride to the lift in the morning.
Our hosts Julia and Nikki were terrific. They were responsive, had great recommendations for lunches, dinners and activities and are lovely people. They also arranged taxis for us on arrival and departure.
We also were very pleased to meet the owners of the chalet, who also own and run the acclaimed Zum See restaurant, over a delightful lunch at Zum See on Christmas Day. They are very warm and welcoming.
I can’t wait to return to Zermatt.
We've been visiting the Altesse during the summer since 2010; this was our 6th visit! The accommodation is very high quality and modern with a great kitchen, spacious bedrooms and large lounge, plus a steam and sauna in the basement. The views of the Matterhorn from the full width balcony and floor to ceiling lounge windows are stunning. It's great to sit on the balcony after a hike to relax and take in the view.
Staying at the Altesse is a great base for numerous hikes and is a nice walk into the hustle and bustle of central Zermatt.
The owners are very friendly and attentive to ensure you enjoy your stay.
We will definitely be back!
We are a family group of 4/5 and January 2019 was our third stay in Chalet Altesse.
The chalet is situated in a beautiful and quiet location at the southern end of Zermatt. The views of the Matterhorn are stunning and uninterrupted (there is no other property immediately in front of Altesse – very rare in Zermatt). Just gazing out of the windows at the mountain and sky is mesmerising – changing colours, shapes, and moods. Being next to the mountain forests, it is not unusual to see deer roaming in the snow.
It is possible to ski back to very close to the chalet in good snow conditions – it’s a beautiful run down, and we achieved this every day during our 2019 stay.
We have stayed in both the penthouse and second floor apartments – both offer clean, contemporary design, excellent bathrooms, and high quality, comfortable furnishings.
We appreciated the bread delivery service every morning which worked with typical Swiss efficiency.
Communication with the owner was effective/efficient, and the chalet manager was enthusiastic and helpful - available if needed, but always discreet. Just the way it should be, in our view.
We have booked chalets previously with property letting companies, and the experience has often been disappointing - defined by bureaucracy and disinterest. In the case of family owned Chalet Altesse, it has proved quite the opposite.