Date of stay: October 2020
Really enjoyed my stay at this central hotel, close to Termini Station. Staff very friendly, efficient and helpful in these challenging times. Room was comfortable and cleaned daily. Breakfast was good and served to you in your seat rather than buffet due to Coronavirus, waiting on staff were excellent too. Would highly recommend staying here if you want a mid-priced hotel close to transport links and walk-able to the main sites!
Room Tip: Ask for a high floor room for nice views and quiet locale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 9 Nov 2020
Dear GuatemalaGringo, Thank you for your feedback. We are delighted that you really enjoyed your stay and that you were impressed with the hotels' standard of service, despite the challenging times we are experiencing. We greatly appreciate your recommendation and hope to see you again on a next visit to Rome. Kind regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
This response is the subjective opinion of the management representative and not of TripAdvisor LLC