Date of stay: October 2019Trip type: Travelled as a couple
My husband and I stayed here for 6 nights while we explored the Amalfi coast. One thing I wish we were aware of is how easily you can walk to the hotel with your luggage from the ferry. We waited for a taxi and paid 15 euros for a one minute ride. Our mistake I guess for not further investigating.
We were blown away by the views when we entered the hotel. Not to mention the beautiful grounds. The hotel itself is very pretty, an old mansion by the sea.
The front desk staff is very friendly and helpful. Our first impression of the room was ok. Unfortunately we had many ants in our room. The next day we mentioned it to the front desk and after that we never saw one ant ever again. We had a pool view room. The sea view was sold out. I enjoyed our patio overlooking the pool and hills behind Sorrento. It was never noisy. We slept good.
A couple mornings it rained so we slept late, missing the breakfast but if you call down they will bring it to your room which was so nice! We never ate lunch or dinner at the hotel because there were just too many options nearby and we wanted to be surrounded by the culture of Sorrento instead of sitting inside the quiet hotel. The front desk staff has great suggestions for dinner and will call to make reservations. They arranged our day trip to Pompeii and Mt Vesuvius. We really enjoyed that tour, I highly recommend.
All in all I would highly recommend this hotel for the service, location can't be beat, the bar was a highlight for drinks before dinner (best old fashions ever had), and views of the sea.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DMGiovanna, Responsabile relazioni con la clientela at Imperial Hotel Tramontano
Responded 9 Dec 2019
Dear Guest, Many thanks for taking the time to review us! It's so nice to know you had 6 terrific nights at Imperial Hotel Tramontano enjoying the atmosphere and amazing views...as well as the drinks! We're a few steps away from Sorrento's city center and its main attractions so, as you have seen, it is very easy to reach the port, the train station or even the main square. We apologize for the ants and are so glad to know you enjoyed your room at its best after this little problem. We look forward to welcoming you back at Tramontano, Kind Regards from Sorrento Imperial Hotel Tramontano - Guest Relations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC