Date of stay: February 2020
The hotel is just a couple of minutes walk from the Gard du Nord, which was great for coming off the Eurostar and it's beside the Metro. The area around was just ok, we didn't spend much time there. There are lots of people loitering around the entrances so beware of pickpockets.
Found the metro links to the cities main attractions very good. The staff we met were friendly. The room was a good size and very clean, however, I wasn't happy that I had booked a Queen bed and instead had two singles pushed together. It was very uncomfortable to sleep in for 3 nights.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DIRECTION HOTEL HOR EUROPE, Directeur général at Hôtel Hor Europe
Responded 3 weeks ago
Dear Sinead O , We thank you for highlighting all of the different aspects of your experience following your recent stay with us. Please be assured that your kind words have been relayed to our team. We are glad to read that our exceptional location provided you the opportunity to truly enjoy the city of lights. We apologize that you have stayed in a two single bed room. Next time do not hesitate to inform us at the reception. We would have done everything to resolve your situation. Your comfort and well-being during your stay are our top priority. I would appreciate having the opportunity to discuss about the inconvenience you faced, can you please contact me directly per mail on email@example.com We hope to have the pleasure of a return visit. Sincerely yours, David Legay Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC