Stayed here recently on trip from Ireland with my sons rugby team. Check in was very quick and efficient. Rooms were lovely - we have a twin room and balcony with lovely views down to the sea. The room was spotless with everything you would need. The only downside was the bar - if you can call it that. Being with a group, we all naturally congregated in the bar - but they definitely weren't in the business of selling drink!! The barman was in no hurry to serve us - was actually a bit put out that we were even there! They knew we would be around for the weekend and instead of being organised, they were hoping we'd go elsewhere - I would have been happy to but having the kids with us it was impossible to go to any pub at night with them. Other than that - the food was ok - definitely the best part was the location. The pool was not available when we were there but other than that the kids enjoyed their time there - which is what it was all about!
We only had a brief stay over in Biarritz so we're very pleased at the central location of the Hotel. the staff were helpful and provided us with some ideas of what to see to make the most of our visit. We were able to easily walk to all the shops and down to the sea. Our room was clean and tidy.
Great stay and location. Front desk was very helpful in providing recommendations and arranged a taxi for us. Rooms were very clean. Family Suite was great for us. Great Value price wise. Biarritz is a fabulous place to visit.
We chose Residence Biarritz Ocean Hotel for a few primary reasons. First of all location. The hotel is is located in central Biarritz. Very close to everything. Secondly the hotel was supposed to have family rooms. We booked a family suite with garden view. Upon arrival we were greeted with super friendly staff and the reception area gave a nice first impression.
However the room/apartment was not to our expectations. Calling it a family suite is extremely exaggerated. The main bedroom was nice and spacious but the second bedroom was only approximately 3 square metres with only a narrow bunk bed. If you plan a family stay here, the extra bedroom actually isn't usable for children older than 12.
The room/apartment had no air condition and with summer daytime temperatures above 30 centigrades, the nights were almost unbearable.
The kitchenette and living room area was ok but with broken floor tiles and rather worn/dirty painted fibreglass wallpaper.
The balcony with garden view was nice. However not so quiet as the impression you get from reading their website. Actually there is a main street passing very close to the hotel with a lot of traffic noise. This wasn't a problem except during the night when we had to sleep with open balcony door and bedroom window because of the lack of air conditioning. Motorcycles accelerating woke us several times every night.
The breakfast was simple and nice but a bit too expensive. At €10 p/p I really did expect a bit more than a cup of coffee, a croissant and a glass of orange juice.
The Residence is located within easy walking distance of beach, bars and restaurants. However, the property is on a steep hill and Biarritz is hilly in general. This presented challenges to my one legged friend but the receptionist was helpful in arranging taxis when needed. Breakfast is an option but clearly provided on an exception basis - we got the impression that they ordered it in if you did opt for it. This is not a problem as the rooms have self catering facilities and there are plenty of cafes nearby. The room/apartment was spacious and comfortable with a veranda. Customers were advised to keep noise down after 10.00pm. To be fair we were probably the noisiest residents but we did notice we could hear people in other rooms in the morning - so no real problem but shhhh late at night. This was our annual trip to seek out new beers(try La Tireuse) in places beginning with B - this was an ideal base.