I usually don’t write reviews but I couldn’t have missed this one. The outstanding hospitality of the Sukhvilas has pushed me to tell how good I felt. Every person in the staff is unique. I didn’t know we would be visiting not just a hotel but a complete honeymoon packaged resort with professionals to click photos, to show us around the jungles, to show us the property as we owned it for the days we were there, the best quality food and lots more.
We stayed 2 nights at the Royal Tent with pool and frankly speaking it didn’t feel less than a room at all, in fact it was better as the roof had the tent feeling and from the outside it looked like a tent but was actually a room with walls. I was double minded about booking this room in the month of July not being sure how the air conditioners would work in this heat but trust me it was so chilled that we had to turn of one the units as it had 6 tons of chilling in the room by 2 separate units. Being the monsoon, I also thought there would be a issue of bugs and snakes, but trust we came across none. The pool was very well kept and felt fully safe anytime of the day except we didn’t swim in the day to avoid tanning but as the evening would come in we just wouldn’t leave the pool. It wasn’t anything less than a beach side honeymoon vacation.
After the first two nights we shifted to the Luxury Villa with Pool, honestly it was so big that we had to make a time table to go chill at every corner to enjoy the villa to the fullest. The pool of course was larger and felt better as the area around it was much more, specially for the pictures. The best thing I loved about the villa was that the living and dinning was separate from the bedroom as it’s at home, and since it was the Covid time going on and breakfast was better served in the room, we would be sleeping in the bed while the food was being laid at the table and we would get a knock once it was all laid out. And because of this we didn’t really miss going to the Resturant or the coffee shop for the breakfast and anyways we would’ve hated walking in the heat to get our meals. The pantry in the villa was the best for me as I was carrying loads of beer and champagne and it was so cool to have a big refrigerator which would chill it all at once unlike the mini bar fridge.
Now about the property, we understand we couldn’t expect much in this though times of the pandemic, which is the spa, the pool and the gym was shut keeping in mind the norms of the government. But honestly we didn’t feel the need of any because of the extremely good service we received by the staff and all thanks to Mr. Abhimanyu Singh Lodha, the General Manager of the hotel for having us treated beyond our expectations. The property was so well kept even in this time that we didn’t feel anything was missing. The lawns were nicely manicured as was so soothing to look at, that we wished we could stay there forever. Usually I’m the kind who misses home after a few days but this property didn’t let me miss home even once. Also on special request, the hotel arranged a private candle light dinner for us on one of the nights which is the most memorable parts of our stay. Hats of the Chef Rahul for the amazing seven course he prepared for us, which was by far the best meal of our stay.
If anyone of you want your pictures to be clicked in the property and want a professional service, look out for Shushant.
If you are an adventurous guy, look out for Tadbir and Zeeshan and plan out a cycling trip to the jungle behind the property with them.
If you want an exceptional house keeping at lightning speed make sure to request the hotel to have Rohit and Abhimanyu at you service. They did a better job than they were told to do.
If you want the best breakfast layout in the room please request for Vaibhavi only. The in room coffee she made beats every good coffee shop hands down.
If you want some personalizations at the Resturant please look for Maan and Prateek. They will be more than happy to do anything.
Since these were the names I remembered hence I mentioned them but every person in the staff did more than their ability to make this trip the most memorable for us and I’m sure they would do it for all the others also.
This was by far the best honeymoon anyone could’ve had in the lockdown. And not once did it feel we could’ve planned to a better place than this.
Resturant food suggestion:
Siswan Forest Green Risotto
All the Pizzas
Ratatouille filled crepes
The lamb pappardelle pasta
Coconut crème brûlée (must have)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from General Manager - Sukhvilas, Owner at The Oberoi Sukhvilas Spa Resort, New Chandigarh
Responded 17 Jul 2020
Dear Mr. Sandhu, Greetings from The Oberoi Sukhvilās Spa Resort. I wish to express my sincere gratitude for the wonderful review you have written about the hotel and delighted that you were thoroughly impressed with the services and facilities offered at the hotel. Thank you for kind words of appreciation for all the team members. Your feedback has been shared with the entire team and they are delighted to know that their good work has been recognized and appreciated. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. At Oberoi Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do. We are constantly guided by the principles of our founder, Rai Bahadur M.S. Oberoi. He believed that even if a hotel is built of gold, people will not stay there until you can provide warm and gracious service. Our team has embodied that spirit. As hoteliers, we endeavour each day to exceed the expectations of our guests and create a sense of personalised and memorable experience. Your praise of the team means a lot to me and all of us. I thank you once again for your compliments and trust in Oberoi hotels. My team and I look forward to welcome you back to the hotel in the not too distant future. Once again, my team joins me in congratulating you and Mrs. Sandhu and wish you both the very best for many years of happiness and togetherness. Warm Regards, Abhimanyu Singh Lodha General Manager The Oberoi Sukhvilās Spa Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC