to start with our story at this place, I should say that it was chosen as the best hotel available close to Puy du Fou, which we wanted to visit. And indeed, it was within 20-25 min of driving.
The hotel (or better say bed and breakfast) is nicely located, there's always a place to park nearby - just on the street. One can go to restaurants & cafes nearby - they were very good (you can check in my later posts).
But we had some stress at the beginning, which (luckily, ended in a very positive way).
So, to start with: we did not pay attention that being "chambres d'hotes" (bed & breakfast) they have check-in at 17.00, unlike usual 14.00 in most hotels. We've arrived in about 15.30. Nice & friendly man has opened the door & nicely told us that we should come back at 5: )
yet he did not close the door in front of us, so we have continued negotiations: ) He confirmed that we can leave our luggage, which was fine. But... we've travelled with our small dog (phlegmatic & cheerful pug), and the same man tells us that they accept dogs, but one can't leave them in the room alone (while we wanted to go seeing shows at Puy du Fou and planned to leave her in the hotel).
By that time there were already 2 gentlemen (Bertrand and Jean-Pierre) talking to us: )))) they were really trying to help & find both explanation & solution. They explained that there's no possibility to inform dog owners at booking.com about this rule, but that it is mentioned at their own site (which we certainly didn't check), but when e-mailing to them our pug was mentioned, and in their reply there was no information about this limitation... they added that it is because they had very serious issues - dogs have damaged ancient property in the castle, being alone, and their insurance has some rules... they offered to call & book cannel at Puy du Fou...I continued staying, smiling, explaining that we've chosen them because it is marked that dogs are accepted, and that they had a chance to inform us in their e-mails about extra-rules...
anyways, within few minutes one of them (looking at our phlegmatic Lala & listening to my reassurance that she has never ever spoiled or chewed anything (which is true)) suggested to take care of her, feed her & walk her out at any time: ))))
I should underline that above discussion was very fast & in extremely polite manner, with every attempt to help & offer acceptable solution: )
We were happy. Lala was happy. Puy du Fou was exchiting. Room (we've stayed at Sara Bernard), breakfast & garden were adorable: ))
It is a lovely place, where you can keep your kids busy with swimming pool & playing in the garden. Hosts are like a family. Indeed. It feels that they really care.
Just if you travel with dog, make sure that you clarify it by e-mails or phone, and check their policy. I am sure that Bertrand and Jean-Pierre will do their best, as they did with us.
By the way, if you, Bertrand and Jean-Pierre, happen to read this review: I would like to suggest you an idea - you can arrange small cannel for 1-2 dogs in your lovely & spacious garden. Thus you will have no headache with any dog risks: )))
Dear Bertrand and Jean-Pierre, thank you very much again & again for your style & attitude. We will always remember you, and if we will ever have chance to visit you, we'd be happy.
Lala, Anastasia & Alexander.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC