Walls are paperthin, smell is like a week old camambert on the desk in our room :( When I booked Restaurant and swimmimg pool was a big advantage, when we arrived we realised that the resto is closed for a while, pool has not been worked for years :(
Couple of years ago it might be an acceptable option when it was a Novotel, but today it is a big disappointment. It is not an expensive one but not worth the price at all.
On arrival we were met by the most unhelpful of staff. The lift didn't work. We were put on the second floor as far away as possible. The room was clean. However, the fittings were way overdue for renewal and extremely poor. The bathroom comprised of a separate toilet which was stained. The bathroom itself had sealant applied to the edge of the bath. The sink was highly stained. The bar staff again were extremely unhelpful and inefficient. The breakfast was for the most part ok but we had to take loads of plates and cups in order to find and that had been washed up correctly. We stayed at this hotel on 14/7/2018.
We arrived on the evening of Thursday 26th, not having booked, and asked if a room was available. The man at Reception could not have been less helpful. He took an age on the computer, and when we asked politely if he thought there might be a room for us, he snapped back very rudely, telling us he was still looking. Then we asked to see the suggested room. Oh dear. He had NEVER been asked this before; we pointed out that this was normal practice. More unpleasantness, and at that point we should have said 'Thank you and goodnight' and left, but we were both tired. We ordered dinner in the restaurant, and our bottle of wine appeared already opened (never had that happen before), so rather suspect a cheaper one had been substituted (and would rather not think what the waiter might have done to it, as the receptionist appeared in the dining room, spoke to our waiter then nodded in our direction). We were sitting next to a family with a rather naughty child who threw his food around (not complaining as we have eight grandchildren and can appreciate how difficult it can be), however at breakfast next morning, this child's discarded food was still beneath their table! Although our bedding and towels were clean, their was a general air of neglect about the whole place. Broken woodwork, damaged ceilings and the photo on their website of the two white ball lights by the swimming pool bears no relation to the filthy broken ones we observed. I am e-mailing Pippins, the parent company, separately.
Good location close to Chambord. We were welcomed at our arrival. Restaurant were closed (Saturday at 8pm in October). Room were fine for a family of four. Bed sheets and towel were of basic quality or aged. Breakfast is free for kids below 12. It costs EUR 12 for adults and is way too expressive for the quality. Looks that pastries and scrambled eggs were industrially made. Scrambled were really terrible. The picture on the website representing the hotel and swimming pool is more a piece of art than reality. All in all, it is a good location to stop for one night on the way to a visit to the caste of Chambord. We paid EUR 62 for a night for two adults and 2 kids. Which is a fair price.
Overnight stop before cycling along the Loire.
Family room good size with two single pull out beds for children. Double bed big and comfy. Air con good.
Pool small but ok. Helpful staff who provided somewhere for my husband to heave his bike.
Had dinner - children's good value, adults a little small. Beer seemed expensive at €7 for a large but then exchange rate is awful!