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Chartwell Questions & Answers

Leigh-on Sea, United Kingdom

Is the upstairs of the house accessible to someone with a mobility issue? Is there a lift ?

3 months ago Answer

16 answers

London, United Kingdom
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I saw a lift and I also saw staff helping someone with mobility issues, but not inside the house. But at least that says they are disability friendly. Why don't you give them a ring? If you are using a wheelchair, that may be difficult as the corridors are narrow in places and there are little steps here and there. It is a house which has been extended and, therefore, has odd shapes and levels. It is well worth trying to explore if possible, though. Good luck!

3 months ago
Woking, United Kingdom
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Yes, there is a lift I believe but whether it makes all parts of the house accessible to someone with mobility issues I am not sure.

3 months ago
Warrington, United Kingdom
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I recall seeing a lift but we didn't use it and so am not 100% certain which parts of the house it made accessible.

3 months ago
Twickenham, United Kingdom
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I saw the virtual (digital images) tour being used on the ground floor by a visitor who could not manage stairs

3 months ago
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I saw a lift and was there two weeks ago.. it is a three storey house and we were only allowed to the second floor which is where I saw the lift.. I would suggest calling them first.. I would also suggest choosing your day carefully because at this time of year (school holidays) the place is incredibly busy.. the rooms there are not huge and in some rooms extra display columns have been placed in the spare space for people to walk around.. a wheel chair will require a lot of three point turns..

3 months ago
London, United Kingdom
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I don't remember seeing any aids for mobility problems, but i could be wrong.....might be best to ask on their website.

3 months ago
Shropshire
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Not that I recall. The house and. to an extent, the grounds would not be easy to explore if you have a mobility issue.

3 months ago
Crawley, United Kingdom
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I don’t think so, we went up a wide wooden staircase and came down a smaller one. It’s a one way round the house tour.

3 months ago
Stockport, United Kingdom
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I don't recall seeing a lift, so as suggested best give them a call and I'm sure they'll try and help.

3 months ago
Chelmsford, United Kingdom
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I saw some wheelchairs around at ground floor/garden level and there is a virtual tour, but best to give them a call as to whether or not there is a working lift (it’s not clear from the website). The gardens slope, which may be an issue.

3 months ago
Kingston, Canada
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No lift. Unless it was behind one of the locked doors. The stairs and hallways were very narrow, so would not accommodate a wheelchair

3 months ago
Kingston, Canada
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No lift. It's pretty much as original. There are two steps to even get in the house. The doorways are narrow.

3 months ago
Greater London, United Kingdom
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took this from national trust website

The car park is 250 metres from the house with access via a sloping path and 24 shallow steps. Those visitors unable to negotiate steps should use the mobility bus, which has a tailgate lift, to visit the house.

Please note that the mobility bus is run by volunteers and although we try to provide this service everyday there may be days when it’s not running. Visitors arriving by car or minibus can organise a drive and drop to the front of the house in their own vehicles should the minibus not be running. Coaches are unable to drive and drop to the house due to the size of the entrance gates.

For fire-safety reasons it’s necessary to restrict the number of wheelchairs in the house. We welcome two manual wheelchairs in the house at once; one upstairs and one downstairs (access to top floor is by stairs only).

There is wheelchair access only to the sitting room, drawing room, hall and library on the ground floor of the house. A virtual tour is available in the sitting room for wheelchair users.

As a busy property, we recommend avoiding visiting on a Sunday. We're queitest Monday-Friday during school term time.

3 months ago
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There was a lift installed by Churchill for his personal use ( which isn’t in use now)but to be perfectly honest I didn’t see a lift for the public but I can’t be 100% on that —sorry

3 months ago
Crawley, United Kingdom
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I am not sure

I would suggest you call the chatwell office and check

I did see a few people in wheel chairs so they do cater for people in chairs but not sure on lifts

3 months ago
Huntingdon, United Kingdom
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Sorry not something that would uk 's occur to me

3 months ago
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