Ashleigh S wrote a review 17 Mar

29 contributions

We could not have had a better time celebrating my husbands birthday on Harmony! We got to know our room attendant, Deron, really well and he truly treated us like family. We had a couple random requests come up and each time he delivered above and beyond. He played an exceptional part in our trip and truly made it special and unforgettable. I really hope he reads this so he knows we think of him often and so he knows the impact he made on us. Also notable - Justin Golan at the Schooner Bar on the piano. Wow! So much talent and so hilarious too. My husband was down to go hang with him every night. So much fun. From the staff at Starbucks to Windjammer to the bars and MDR - the staff was top notch and couldn’t have been taken care of better. Thank you all for making my hubby’s first cruise so memorable!…

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Voyager22566584441 wrote a review 3 Mar

1 contribution

THIEFS

The worst company possible! If I could give 0 stars I would, not to mention the most horrendous customer service I have ever experienced, I see why they have such low rating now.

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Michelle A wrote a review Feb 2025

Livingston, Texas1 contribution

Medical nightmare

My brother in law and sister were on Harmonies of the sea a week ago. My brother in law had a heart attack the morning after deparure. The medical team reacted accordingly. They administered the treatment he needed at the time but at a hefty price. My BIL has MCR which, in case you are unaware, does not pay outside the US. The ship was still in waters where the US coast guard could be called but instead went further into Mexico waters and called Mexican navy. They were forced to pay for all medical treatment before the navy would take them to Cancun to a hospital. There credit cards were wiped out. They then had to sign a promissory note to pay $9000 more in 1 month. Ryal Caribbean did not wait 30 days. They were back in US 2 days when their bank account was debited $9000. I am sure it is not just RC that does this. They made the big mistake of no travel insurance and RC wiped out their bank accounts because of it.…

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Chloe wrote a review Feb 2025

2 contributions

Amazing

Absolutely Amazing the best was grease show , the girl Cara i think was her name that sang and acted was out this world best I have seen on any cruise

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GrandTour452506 wrote a review Jan 2025

415 contributions44 helpful votes

All in all a great time on Harmony of the Seas

We did back to back cruise on Harmony of the Seas. These being our 14th and 15th cruises. The first was with family, the second just my wife and I. The ship was clean and welcoming. We have sailed on Allure of the Seas so getting around for us was old hat. Both cruises stopped in Roatan, Costa Maya and Cozumel. On the first cruise we did excursions; Zipline/Eco walk in Roatan, Chacchoben Mayan ruins in Costa Maya and VIP Dolphin swim in Cozumel (I did individual reviews for each of these) . Second cruise we just relaxed and did no excursions. We had a Boardwalk balcony cabin (9721) for both cruises. Not having to pack in between cruises was great. Our cabin Steward was awesome. He always had a smile on his face and was very prompt with taking care of our requests. I have been to the Philippines. It was fun to see his smile get bigger when he learned i had to been to places he and his family are from. On the first cruise we had My Time Dining. One thing that was a bit off of this is that it starts at 6:30. Our group likes to eat earlier but we made this work out. Our head waiter was able to ensure our table was ready and we could get in a few minutes early. Our waiter and his assistant were really awesome. They both made sure we were taken care of. The assistant knew all of our drink preferences and had them there as soon as we sat down. He was also quick on keeping drinks filled. The waiter let us know about the shows each night after dinner as well as the menu for the next night. For the second cruise my wife and I discussed the dining situation. We went to the My Time Dining hostess the first day and asked her about changing to a 5PM reservation. She was really great and made a few calls and got us set up for the earlier time. This put us on the 4th deck MDR vs 3rd. Our new waiter and assistant this week were really great too. They were both very happy, upbeat and fun. I like to drink Coke Zero. The assistant made sure I always had a can with a class of ice as soon as I sat down. My wife ordered the dessert cheese plate as an appetizer the first night and really liked it. The rest of the trip it was at our table when we sat down. Both cruises the activity staff were awesome. They made all of the trivia and games fun. They were also very upbeat. Cory the Cruise Director was awesome. I am a veteran and I could tell he really does appreciate veterans and first responders when he did the Veterans Tribute. All of the other staff we interacted with made the trip great. One odd thing; I get the soda package. you get a refillable cup to fill at the self serve Coke machines. I found that several of them were out of order the whole trip. A few of the others I tried had a bad soda water to syrup mix leading hard toward the soda water side. But it was nice I could get the cup filled at any of the bars with no trouble. Royal Caribbean is very efficient in getting things done on disembarkation. The Galveston terminal uses facial recognition VS viewing passports. We were in the last group to leave the ship . We were supposed to be called at 9:45 but at 8:50 they called all of the numbers to leave. They have also made each group smaller so you don't have a huge number of people to deal with when getting your luggage. We were done and thru customs with our luggage by 9:30. All in all a great time on Harmony of the Seas. Looking forward to our next cruise no matter where it goes.…

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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