I took this half day tour because I had limited time. It turned out to be a very informative and pleasant tour. Our guide, Trent, is of Māori heritage and proved to be extremely knowledgeable about Rotorua and Māori /New Zealand culture & history. He was also punctual, patient, and had a modern minibus (with good air conditioning, which proved valuable on the warm day). We visited principally the Te Puia, which combines a Māori cultural institute with geothermal geysers and a Kiwi conservation center and a gift shop. We also visited the grounds of the Tudor-style Rotorua Museum and the Blue and Green Lakes.
It was a perfect outing for me , and I enjoyed lots of interesting conversations with Trent. I am sure that the full day tour would be even better and I highly recommend this company.