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Open today: 4:30 AM - 8:30 PM
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Review Highlights
Make your own mind up!

I used the Escape Lounge a couple of weeks ago about 5.30am. I nearly didn't book it due to some of... read more

Reviewed 1 week ago
Bladette1981
,
Sheffield, United Kingdom
Okay

Comparing this to virgin holidays V room and I’d say it’s not as good if you’re travelling with... read more

Reviewed 1 week ago
Sal72
,
UK
via mobile
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114
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Traveller Overview
  • Excellent26%
  • Very good32%
  • Average14%
  • Poor13%
  • Terrible15%
Travellers talk about
“pastries”(44 reviews)
“value for money”(31 reviews)
“soft drinks”(22 reviews)
About
Escape the hustle and bustle of the airport terminal and enjoy the calming atmosphere of the Escape Lounge. Whether travelling for business or pleasure, there's simply no better way to get your journey off to a flying start. Relax The Escape Lounge...more
Open Now
Hours Today: 4:30 AM - 8:30 PM
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Suggested duration: 2-3 hours
Contact
| Terminal 1, Ringway M90 1QX, England
Website
Reviews (590)
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LanguageEnglish
154
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Show reviews that mention
All reviewspastriesvalue for moneysoft drinksfree wifisaladchoice of foodquichelong haul flightstart your holidayhot and cold foodfruitcookiesnewspapers and magazinesrelaxing atmospheredeparture loungemain airportreception staff
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1 - 10 of 589 reviews
Reviewed 5 days ago via mobile

I remember when this lounge was opened it was the pride of Manchester Airport. These days it’s looking tired and grubby. There are a number of issues that don’t need to be happening:- - dirty plates and cups left uncleared for a long time -...More

Thank Yatesrelates
Reviewed 1 week ago via mobile

I arrived at the reception desk and was told that the lounge was full and they were only letting people in who had made a booking. I didn't get the chance to tell the lady I HAD a booking before she moved on to the...More

1  Thank WendyA1957
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 4 days ago

Dear Guest, Thank you for taking the time to leave feedback for us. We are very sorry that your experience in the lounge was not what you expected and certainly not to the high standards we strive. Staff are aware of the high levels of...More

Reviewed 1 week ago

I used the Escape Lounge a couple of weeks ago about 5.30am. I nearly didn't book it due to some of the reviews, although I am glad I did! Yes the toilets are outside the main door but it isn't that far! and Yes there...More

4  Thank Bladette1981
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 4 days ago

Dear Guest, Thank you so much for taking the time to leave feedback with us. We are delighted that you enjoyed the lounge and hope your onward travel was much more relaxing as a result. We do look forward to seeing you again on a...More

Reviewed 1 week ago via mobile

Comparing this to virgin holidays V room and I’d say it’s not as good if you’re travelling with kids. We travelled mid afternoon, so I wanted the kids to have a hot meal in case we didn’t make our destination in time for dinner. Nice...More

Thank Sal72
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 4 days ago

Dear Guest, Thank you for taking the time to leave a review we us. We are glad to see you had a pleasant stay in the lounge. In regards to tables, the lounges are currently undergoing renovations that will cater for more seating areas and...More

Reviewed 1 week ago via mobile

After checking in we made our way to the Escape lounge smooth check in,plenty of seats and tables available.Breakfast was finishing but still plenty of choice.Wine was nice, not a great choice of beer though.The waiter service was quick also clearing plates etc away.

Thank John D
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 4 days ago

Dear Guest, Thank you for taking the time to leave us feedback. We are delighted you enjoyed your stay in the lounge and we look forward to welcoming you on a future trip. Kind Regards, Amy.

Reviewed 1 week ago via mobile

Don’t waste your money booking this sh#t Can’t believed we paid for this we were greeted then taken to a very small low table in the corner .then the waitress said sorry sir you can’t wear a vest.i clearly pointed out that two woman were...More

2  Thank Stanelite
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 4 days ago

Dear Guest, Thank you for leaving your feedback with us. We are sorry that your experience in the lounge was not a good one. In order to maintain standards within the lounge, we do operate a dress code. The dress code is stated in the...More

A TripAdvisor Member
56
Reviewed 1 week ago via mobile

We were greeted once again by the friendly staff and offered a dining table or lounge seat and was told we could change at any time so we chose the dining table. We enjoyed a love breakfast with a relatively large variety of items to...More

Thank A TripAdvisor Member
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 1 week ago

Dear guest, Thank-you for taking the time to write a review. We are very pleased to hear our staff were very friendly and welcoming on arrival. In addition, we will always do our very best to resolve any issues involving seating arrangements. At peak times,...More

Reviewed 1 week ago via mobile

Arrived 10 minutes after opening on Tuesday 31st July, no queue and very quiet. Plenty of hot breakfast options as well as pastries, and managed to get through a few beers! Absolutely no complaints.

Thank Bradley S
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 1 week ago

Dear guest, Thank-you for taking the time to write a review. We are very happy to hear you enjoyed your stay in the lounge. We will look forward to welcoming you back on a future journey. Kind regards, Escape Team

Reviewed 2 weeks ago

I've used this lounge twice the first time, on our way to South Africa, it was clean fresh, good selection of food and drinks, my wife enjoyed the bubbly. a really nice relaxing time, we thought this was good value for money and a relaxing...More

1  Thank John H
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to leave feedback with us. We are very sorry to hear that the lounge did not live up to your expectations on your second visit. In regards to reservations, unfortunately we do have to do this in...More

Reviewed 2 weeks ago via mobile

We arrived much later than originally booked due the airport not opening our gate until later than we expected. We was greeted by a lovely smiling face which we found out her name was Caroline who was great, she is an asset to your team....More

3  Thank Jodie1978
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for taking the time to leave a review. We are delighted that you enjoyed your time in the lounge and your kind comments will be passed on to the staff member in question. We look forward to seeing you in the...More

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Questions & Answers
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Jude D
13 August 2018|
AnswerShow all 2 answers
Response from John D | Reviewed this property |
Think you can only stay for your allocated time.
1
Vote
Ashleigh B
13 August 2018|
Answer
Response from 973SimonR973 | Reviewed this property |
Hi I’m afraid not, but you can purchase fizz from the bar. Simon
0
Votes