This seemed super easy. I've hiked the Tongariro before in 2016, but we had two cars. So this was my first time using a shuttle service. We booked it the day before. I was a little nervous because rules had changed since 2016 and I wasn't sure if the process would be difficult. We really hadn't planned this part much except that we wanted to do it. We pulled up to the parking lot, checked in, were told where to park and where to grab our shuttle. It seemed all the shuttle services kind of worked together so we walked over, got on a shuttle, and were taken to our trailhead. Super easy, no stress!

Easy to organise and book. There are actually lots of shuttles, so even though we had a booked time, we arrived a bit earier and got on a shuttle a bit earlier. We were lucky to get great weather and had an amazing walk.

We used National Park Shuttles one way to Ketetahi to start of the TAC. Booking was easy and efficient, as was the process on the day. We booked on the 7:00am departure and were on the track walking by 7:15!

The shuttle was right on time The driver/guide team were very knowledgeable about the trail, had great advice and tips. They were VERY safety focussed, ensuring everyone knew what to expect. I was impressed that they told us if anyone could not complete the trail, they can turn back to the beginning and call them, they’ll pick you up.

Easy instructions to follow to get to the car park, good communication. Shuttle operated on time. We even got a Maori blessing on the bus on the way to our hike, which helped us start off on the right foot.

Best way to do the Tongariro alpine pass so you only have to walk one way. Buses leave promptly and check in is easy. Had crazy Tracey as driver who gave a hunour filled chat about the hike and some useful tips on how to descend

Very smooth transfer and on time. Our driver also gave us some great facts about the area on the way there too. We also had to rearrange the shuttle very last minute due to weather being bad on our proposed date and this was so efficiently managed by the National Park Shuttles team. Would definitely recommend and would certainly use again if back.

Very efficient and friendly service. Well sign posted directions to the carpark with friendly staff greeting you on arrival and great driver. Parking location feels very secure and its great to be able to walk straight across the road at the end of the track to your car.