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Review Highlights
Underwhelming

Website for this place looked really good. under 4's area better than most soft plays but certainly... read more

Reviewed 2 weeks ago
S30472
via mobile
Cost!

Great for the kids to run about, keeps them occupied, but 60p for a bag of Pom-bears really is... read more

Reviewed 1 June 2018
b1zki7
,
Newark upon Trent, United Kingdom
via mobile
Read all 49 reviews
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Traveller Overview
  • Excellent22%
  • Very good22%
  • Average16%
  • Poor30%
  • Terrible10%
2 weeks ago
“Underwhelming”
1 Jun 2018
“Cost!”
About
Contact
6 Pentrich Road, Giltbrook, England
Website
+44 115 938 6206
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Reviews (49)
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1 - 10 of 49 reviews
Reviewed 2 weeks ago via mobile

Website for this place looked really good. under 4's area better than most soft plays but certainly not worth the exorbitant entrance fee. Food isn't fried but is still cheap and nasty. I ordered toasties which came out like cardboard and were tiny. the carrot...More

Thank S30472
Reviewed 18 August 2018

Ok so I understand 2 hour policies at play centres when it's incredibly busy, there are no free tables and there are people waiting to come in. Let me just point out before I enter this review that at no point was the place full,...More

1  Thank Charliegirl1983
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 4 weeks ago

Hi As you state on busy days within Escape we do run a 2 hr play session and you are clearly advised if this is the case before entry. Therefore giving you the choice to come in and play or come back at another time....More

Reviewed 12 June 2018

Fantastic party my son Leo and friends had brilliant time on the 10th of June. The staff was fantastic could not do enough. THANK YOU !!!!More

Thank ljwilschere44
Escape1001, Owner at Escape Play Centre, responded to this reviewResponded 12 June 2018

Thank you for your lovely feedback, and for taking the time out of your day to write something for us. We're delighted to hear Leo had such a lovely time with us, and we hope to see you all again really soon. Thanks, The Escape...More

Reviewed 5 June 2018

Thank you for a wonderful birthday party for my son Albert on 25th March 2018. He and his pals had a really lovely fun time. The team looked after us so well from booking to the end of the party. Everyone left happy.

Thank Joy W
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 6 June 2018

Thank you for your kind review Joy, we're really pleased Albert enjoyed his birthday with us and his friends. We look forward to welcoming you and your family back to Escape soon. Thanks The Escape Team

Reviewed 1 June 2018 via mobile

Great for the kids to run about, keeps them occupied, but 60p for a bag of Pom-bears really is daylight robbery! Particularly as your not aloud to bring your own food! The cafe really is comically expensive!

Thank b1zki7
Escape1001, Owner at Escape Play Centre, responded to this reviewResponded 12 June 2018

Thank you for your feedback, and we're sorry the visit may not have met all your expectations.

Reviewed 1 June 2018

My son Oscar had his 4th birthday party here on the 12th May 2018. The staff were very friendly and attentive. The two hour time slot included 90 minutes play, a free go kart ride and food. The food and table were set lovely and...More

Thank Millie10692
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 4 June 2018

Hi Thank you for your positive review following your birthday party here at Escape. It was a pleasure to host your party and we are really pleased to hear that all the children enjoyed themselves. We hope to see you again very soon. Regards The...More

Reviewed 24 May 2018 via mobile

My daughter Gracie had her 6th birthday party at Escape on 15th May and she had a great time. The party coordinator was really helpful too. Would definitely go back.

Thank asherlambert
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 24 May 2018

Thank you so much for your review, we are so pleased that you all had a great time with us. Kind regards The Escape Team

Reviewed 14 May 2018

We visited here today for our grandson's birthday party, we were 16 children and 16 adults or all ages. There were no tears, the kids loved it I didn't feel anything was over priced and we all had lovely time, I think the best way...More

Thank Richard D
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 14 May 2018

Hi Richard Thank you for your positive review, and we're pleased to hear you all had a fantastic time at Escape. We are sorry to hear the male toilets were not up to your standard and we do take customer feedback seriously, so will investigate...More

Reviewed 13 April 2018 via mobile

We went with a 6 year old and a 2 year old and they loved it! We had a 2 hr time slot and the kids never stopped the whole time only to eat and drink! Would definitely recommend. Lovely staff too!

Thank Naomi H
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 14 May 2018

Thank you for your lovely review Naomi. We look forward to welcoming you all to Escape soon.

Reviewed 6 April 2018 via mobile

Was really impressed with the soft play at escape. My two lads both enjoyed it, them being 7 and 9. My 9 year old is autistic, but was totally fine here. They have days set aside for kids with special needs, but we went on...More

Thank keithgrew
Escape1001, Manager at Escape Play Centre, responded to this reviewResponded 14 May 2018

Thank you for your positive review Keith, we're glad you and your 2 sons enjoyed their time with us. Thank you for mentioning the Inclusive Sessions we do, and hopefully you have also seen the new weekend inclusive play sessions which may be of interest...More

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Questions & Answers
Ask a question
Sammid00
26 July 2018|
AnswerShow all 3 answers
Response from Escape1001 | Property representative |
Hi there Thank you for your enquiry. Yes we encourage adults to go on the frame and play with their children. It is all built for adults and why should you miss out on all the fun...? It's the best way to keep fit! We... More
1
Vote
Esther R
5 November 2017|
Answer
Response from adyval | Reviewed this property |
I haven't a clue why they don't provide WiFi, suggest you speak to the owners
0
Votes