Would recommend doing this experience in Rotorua. The guided tour was very informative and our guide(even only being of the age of 17) he had a lot of knowledge about the Geothermal Reserve and his family history. The mud spa and spring were fun :D. The only thing to say is be prepared for the Sulphur SMELL not lovely ha ha.

We weren’t able to get to the park for a guided tour but the map we were provided for the self-walk tour had interesting information about each of the many stops along the way. Unfortunately the mud foot pool was closed due to a change in geothermal activity so we couldn’t try that but the Maori carving at the end was fun. The staff were great, very friendly and informative. Highly recommend a visit.

Hells Gate was recommended to us by a friend and we would happily pass that recommendation on to anyone visiting Rotorua! We visited on 25/10/23 and booked for 11am but were able to join the 10.30 tour. Unfortunately we didn’t get our tour guide’s name but she was incredible - had so much interesting information and kept us all engaged despite doing the walk in pouring rain! Definitely don’t let bad weather put you off visiting - the geothermal activity was especially cool to watch in the rain. I’d also recommend doing the guided tour if you can. We also did the mud bath and sulfur baths which were excellent and very relaxing after the walk. Just make sure to listen to the workers and take off your jewellery (I forgot about my nose ring and it did tarnish hahaha!)

Loved, loved, loved it! The mud pools and your were so very cool and Ian our guide was fabulous. We learned so much about the Māori culture and the baths themselves. Then we were able to try the baths - simply wonderful!

Definitely recommend this experience. It was like being on another planet. Beautiful green Trees and grass on one side and then boiling bubbling hot pools of rocks and mud on the other side. Absolutely incredible! Loved the carving with the host at the end of the walk! Loved the mud bath at the end followed by relaxing hot pools. Cannot wait to go back and do this again!

Ian, our guide for the tour of Hell's Gate, made this experience one of the best. He is so knowledgable and passionate and his Haka was very moving to watch. It was a rainy morning but that just added more atmosphere to our visit. We were showing an overseas visitor around NZ and the visit to Hell's Gate made me appreciate even more how lucky we are to live in Aotearoa.

We did the tour followed by the mud/spa experience. Absolutely loved it! Tour is really interesting, understanding how one pool contains water while another just a couple of feet away has sulphuric acid in it. After the tour we moved on to the soar, utilising their towels & bathing suits. Changing facilities were simple but clean & the “20 minute rule” really well managed when it came to the mud bath. After the mud bath the showers were close by so you could clean up before entering the spa pools. All in a all a lovely morning.

We had a great time enjoying the entire experience. The self-guided geothermal walk was delightful with just enough shaded areas to keep it comfortable on a hot day. The mud baths were unique and kinda fun! it was relaxing after that to enjoy the mineral pools AND the cold pool. (Very refreshing on the hot day we had!)

We had a great time and experience at Hell’s Gate. We booked the full expwriwnce which include Geothermal walk, mud bath, spa and wood carving. Friendly and welcoming guy at the counter. Awesome guide, Liam, who guide us theough the walk, telling us the story of different hot “pool” and explaining about Maori history. The mud bath was wonderful. The skin feel amazing for few days after but the smell may also linger a couple of days. We would greatly recommend people to viait Hell’s Gate when in Rotorua.

The baths were relaxing and very enjoyable. Definitely recommend doing the guided walk as well! So much to learn and experience. I recommend washing the clothes you wear home separately from the rest of your laundry and follow their instructions with the detergent!!