Traveller Overview

5.0 321 reviews

Excellent88%
Very good11%
Average1%
Poor0%
Terrible0%

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“water taxi”(118 reviews)

“hot water beach”(152 reviews)

“eco tour”(18 reviews)

About

We have different elements to our business. We offer a straight drop off and pick up service to and from Hot Water Beach, for walkers,walking the Tarawera Trail or for campers,camping at Hot Water Beach Lake Tarawera. We offer Cultural and...more

Open Now

Hours Today: 9:00 AM - 4:00 PM

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Contact

Tarawera Road, Lake Tarawera 3076, New Zealand

Website

+64 7-362 8080

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Reviews (321)

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1 - 10 of 316 reviews

Roam45145261856

Pukekohe, New Zealand

1

Reviewed 4 weeks ago

Wonderful friendly and helpful service

I had booked the wrong return date for our trip but the staff at Totally Tarawera were more than happy to accommodate my mix up. They were very friendly on the trip and it was a great conclusion to our weekend. Very strongly recommend them...More

Review collected in partnership with this attraction

Thank Roam45145261856

Thanks for your review. Totally understand about booking the wrong date. Sometimes I don't even know what day it is. We have a new website being finished off now that will make booking and viewing our products a lot easier and clearer for the viewer....More

M M

Dunedin

1

Reviewed 4 weeks ago

Above and beyond

Super-helpful, friendly service returning from Hot Water Beach. Thanks team, will happily recommend.

Review collected in partnership with this attraction

Thank M M

Awesome! Good for the team to get your great feedback. We try out best, so good when we can make it work well. Look forward to you coming back. Regards, Captain Dave

johanmorreau

2

Reviewed 4 weeks ago

Water Taxi transfer back to Landing

Easy to book Easy to find site for getting on boatFriendly relaxed staffBeautiful old but well kept and safe boat Great Lake and mountain (Tarawera) views on the way homeMore

Review collected in partnership with this attraction

Thank johanmorreau

Thanks for your review. Pleased it was easy to book. Hopefully will be even easier when our new website goes live in a couple of weeks time. Glad you enjoyed riding on "Sophia" our beautiful larger boat. it is a great boat to travel on...More

Duncan S

1

Reviewed 31 October 2018

Great service

Tracy was a fantastic help in providing information and suggested walks / hikes around tarawera and the water taxi service from hot water beach couldn’t have been easier. Didn’t even need to get our feet wet.More

Review collected in partnership with this attraction

Thank Duncan S

Thanks for taking the time to review us. I am pleased you thought Tracy was fantastic. We are a family business and Tracy being my daughter I take much credit for that!!! We love our area and our tribal lands so it our privilege to...More

JulieM7946

42

Reviewed 31 October 2018 via mobile

Professional, friendly and caring

We were impressed by the level of service to a wide range of customers. Can highly recommend. Book in advance.More

Thank JulieM7946

Thanks for your review. It is awesome that you appreciated our service and your recommendation. Yes it is important to book in advance as we have many different tours or Tarawera Trail pickups and dropoffs. We always try to make it work for you though....More

stevenhgunderson

2

Reviewed 31 October 2018

trail run on Tarawera trail

The water taxi experience was wonderful. The taxi left promptly and we were dropped off at the trailhead quickly. The taxi driver provided us great tips about the trail, and was extremely courteous.More

Review collected in partnership with this attraction

Thank stevenhgunderson

Thanks for your review. The trail seems popular for runners especially with the beautiful scenery and changing contours. And of course not too far from town. February 9th will be a big day on the Tarawera Trail with up to 1000 runners competing in the...More

Richard N

Toowoomba, Australia

296

Reviewed 16 October 2018

Cultural and Geological Experience

Mt Tarawera is an active volcano which erupted in 1886 destroying much of the surrounding area including the geographic formation known as the Pink and White Terraces. Our tour included a boat tour across to the hot water beach and a comprehensive explanation of events...More

Thank Richard N

What more can I say. You did such a brilliant job of describing our Ancestral Footprints package. We enjoyed having you guys and having the chance to share with you our tribal story in such a personal way. The journey that takes you from our...More

John W

London, United Kingdom

25

Reviewed 8 October 2018

Enjoyable Shuttle Across the lake

Our tramping club group was efficiently taken from Hot Water Beach to Tarawera Outlet. Booking and all dealings with Totally Tarawera were efficient, friendly, knowledgeable and helpful. Having walked the Tarawera Trail and camped at Hot Water Beach, the boat trip enabled us to then...More

Review collected in partnership with this attraction

1 Thank John W

Love having you guys on board. That is a really great combination walk with the Tarawera Trail, camping at Hot Water Beach and walking out the Eastern Okataina Walkway. Pleased our part in it made the whole occasion a success. Kind regards, Captain Dave

Angela Chris D

Hamilton, Waikato, New Zealand

113

Reviewed 7 October 2018

Great day walk

We had a group of 18 (Tokoroa tramping club) catch the 9am water taxi to hot water beach from the Tarawera Landing. Very nice comfortable boat ride with stunning views out over the lake in the morning fog. Allow 4-5 hours for a leisurely walk...More

Thank Angela Chris D

Awesome that you enjoyed the boat ride and walk so much. We keep getting rave reviews about the Tarawera Trail and our ride on the lake of course. It is fun to se so many groups walking it. Regards, Captain Dave

Irmi C

Brisbane, Australia

3822

Reviewed 13 September 2018

Lovely trip to Hot Water Beach

We took today the water taxi to Hot Water Beach. Friendly Wayne explained a lot of the history and the lake on the way over. When we arrived at the bay we found that we were the only people there which was fantastic. Sat in...More

Thank Irmi C

Thank you for taking the time to give us a great review. Lake Tarawera and Hot Water Beach are magic this time of the year when it is a little quieter and you pretty much have it to yourself. You both looked like you had...More

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Questions & Answers

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Paige D

Hey, how do you get from rotatura information point(where all the buses go) to this totally tarawera? Or Is there a coach that can take you? Paige x

14 July 2017|

AnswerShow all 2 answers

I had my own car so just ask at rotorua information centre

KiwiCanadian305

Can we hike this in a round day hike with out taking the boat back

5 March 2017|

AnswerShow all 7 answers

Hi KiwiCanadian305, As others have said, by rights you can but it depends on your level of fitness. We have had some that have completed both ways within 7 hours and we have had others that thought they could walk back out... More