We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Free excursion from hotel..Exquisite but Overpriced products!!

This trip to the island of Murano was was complimentary..We were dropped at Signoretti complex... read more

Reviewed 3 weeks ago
preeteshv
,
Austin, Texas
via mobile
Nice but way overpriced

This tour was recommended by the hotel desk. We took a private taxi ride about 15 minutes long to... read more

Reviewed 15 October 2018
Zepp12345
,
Clarenville, Canada
via mobile
Read all 148 reviews
86
All photos (86)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good18%
  • Average13%
  • Poor8%
  • Terrible11%
Travellers talk about
“beautiful glass”(15 reviews)
“gift shop”(10 reviews)
About
Local Weather
Powered by Weather Underground
Dec
-1°
Jan
Feb
Contact
Calle San Cipriano 48, 30141 Murano, Italy
Website
+39 041 527 4294
Call
Improve This Listing
Reviews (148)
Filter reviews
122 results
Traveller rating
61
21
16
9
15
Traveller type
Time of year
LanguageEnglish
More languages
61
21
16
9
15
Show reviews that mention
All reviews beautiful glass gift shop free boat ride glass factory murano island no pressure to buy extraordinary art beautiful pieces private boat marks square for sale boat taxi fair price glass blowing area glass makers st mark's square glass masters
FilterEnglish
Updating list...
1 - 10 of 122 reviews
Reviewed 3 weeks ago via mobile

This trip to the island of Murano was was complimentary..We were dropped at Signoretti complex which is more of a showroom/ gallery than production site..The craftsman creating the glasswork seemed to have intermediate expertise..The galleries had abundant artworks on display..Its good to visit once But...More

Date of experience: November 2018
Thank preeteshv
Reviewed 15 October 2018 via mobile

This tour was recommended by the hotel desk. We took a private taxi ride about 15 minutes long to get to the boat taxi, which took us to Murano. There we had a tour which included a demonstration of glass blowing. The factory has been...More

Date of experience: September 2018
Thank Zepp12345
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 19 October 2018

Dear Customer, Thank you for sharing your experience on Tripadvisor.com. I am glad to read that you have appreciated your Murano experience. As of our glass jewlry, of course it shouldn't be compared with poor imitations sold - unfortunately! - almost everywhere downtown, as we...More

Reviewed 13 October 2018 via mobile

Hotel said this glass shop offered complementary tour of their company. Then they rip you off in the store. Don’t go. Not honest.More

Date of experience: October 2018
Thank Dream423492
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 19 October 2018

Dear Visitor, I feel sorry and annoyed by your review, because we are a very serious glass factory, our clients appreciating our professionalism, our staff being properly trained to entertain our visitors with art, history and story of our beautiful city. Furthermore, our products are...More

Reviewed 28 September 2018 via mobile

Free boat trip to see the glass, but go into the town to see 100 shops ... they are very nice but after a short tour I suggest you leave and make the 15 minute walk and find the Due town area where there are...More

Date of experience: September 2018
Thank JJFlash7
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 19 October 2018

Dear Visitor, First of all, let me stress out that we are located on an exclusive corner of Murano Island, very appreciated for the panoramic view of the lagoon on the front and our tidy, spotless garden. The whole premise faces the lagoon, because the...More

Reviewed 26 September 2018

We were offered a roundtrip boat taxi to visit this glass manufacturer. As my husband has never seen the art of blowing glass we definitely took them up on their offer. He was so amazed he looked like a little boy at Christmas. It is...More

Date of experience: August 2018
1  Thank Cynthia P
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 19 October 2018

Dear Customer, Thank you for sharing your experience on Tripadvisor.com. I am very pleased to read that you greatly enjoyed your glass experience. If you contact us by email, our customer service will be pleased to provide an update on your shipment status. Kind regards....More

Reviewed 12 September 2018 via mobile

Purchase made in a 1996 month long trip to Italy. I look and admire this sculpture every day as I pass it in my home.

Date of experience: September 2018
Thank Caryl Z
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 19 October 2018

Dear Customer, Thank you for kind review, I am so pleased to learn that you are still enjoying your beautiful sculpture after so many years! Kind regards. Elisabetta

Reviewed 6 September 2018

I was also offered a free round trip ride to visit the factory set up by the Gritti Palace concierge. The boat driver kindly offered to take us to Burano and Torcello after the factory visit on the way back to Venice. Big mistake !...More

Date of experience: September 2018
Thank Huynh Hoa N
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 11 September 2018

Dear Visitor, I have been very surprised by your email below: Maurizio, the taxi driver who took you to our factory and then back to your hotel, is very reliable and professional and for this reason the most prestigious hotels in Venice and we often...More

Reviewed 31 August 2018 via mobile

We took a private boat over to the factory from our hotel and enjoyed the wind and water. Once there we had a chance to watch the glass masters at work- so impressive! We then were escorted through their shop where there are so many...More

Date of experience: July 2018
Thank buzzAtlanta2
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 11 September 2018

Dear Visitor, Thank you for your kind words so much. I gladly realize that our efforts to constantly improve our service are appreciated, as well as our glass production. I hope to have the pleasure to personally welcome you on your next visit, Sincerely yours,...More

Reviewed 30 July 2018 via mobile

We've been at the Signoretti glass factory some weeks ago and we had the chance to watch a team of glassmasters producing a collection of drinking glasses in the typical XVth Century Venetian style. It was great to see how they were able to create...More

Date of experience: May 2018
1  Thank jackebridges22
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 11 September 2018

Dear Customer, Thank you for sharing your positive experience on Tripadvisor.com. Reviews like yours are particularly appreciated, because our business policy is mainly focused on our customers' satisfaction. Looking forward to your next visit, I truly remain, Sincerely yours, Elisabetta Fusato Signoretti

Reviewed 15 July 2018 via mobile

This entire process is a scam starting with the Westin. Shame on the whole process of luring tourists who just want to have a good time exploring the wonders of Murano and Burano. We were offered a free boat ride from our hotel the Westin...More

Date of experience: July 2018
Thank Mary S
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 18 July 2018

Dear Visitor, I am very surprised by the total lack of positivity in your review below, everything seemed bad that day: the free (otherwise pretty expensive) taxi rides to Murano and Burano, the gracious and professional service offered to your family, regardless of the fact...More

View more reviews
Nearby
Nearby HotelsSee all nearby hotels
LaGare Hotel Venezia - MGallery by Sofitel
2,628 reviews
.69 km away
Hotel Vecellio
546 reviews
1.32 km away
Hotel Heureka
16 reviews
1.42 km away
Grand Hotel Dei Dogi
1,826 reviews
1.50 km away
Nearby RestaurantsSee all 33 nearby restaurants
Murano gelateria (Murano)
204 reviews
.56 km away
B Restaurant alla Vecchia Pescheria
1,620 reviews
.37 km away
La Perla Ai Bisatei
953 reviews
.62 km away
Acquastanca Osteria
438 reviews
.39 km away
Nearby AttractionsSee all 78 nearby attractions
Guarnieri Glass Factory
270 reviews
.24 km away
Fornace Gino Mazzuccato
114 reviews
.35 km away
Fornace Cam Glass Factory
57 reviews
.35 km away
Questions & Answers
Ask a question
yunesa
25 August 2015|
AnswerShow all 2 answers
Response from Stevo0511 | Reviewed this property |
If it's the one where Maestro Walter Furlan works, then yes for certain.
0
Votes
Elise809
23 May 2015|
AnswerShow all 2 answers
Response from Elise809 |
Does that mean 9-5? Do they run on Saturday and Sunday as well or just Mon-Fri?
0
Votes