Matamata isite Visitor Information Centre

Matamata isite Visitor Information Centre

Matamata isite Visitor Information Centre
4.5

Top ways to experience Matamata isite Visitor Information Centre and nearby attractions

See what travellers are saying
  • Libranace
    New Plymouth, New Zealand215 contributions
    5.0 of 5 bubbles
    Very Helpful lady at the ISite.
    Very helpful lady who advised us of the walking and tramping tracks both in town and further afield. She even drew an outline on the map for us. She advised us of the dangers of slipperiness of the local Falls in bad weather.
    Visited July 2023
    Written 2 July 2023
  • Chrisp
    5 contributions
    5.0 of 5 bubbles
    Above and beyond
    We were blown away by the amount of effort Gay and Ashley put into finding us accommodation on Labour Weekend, there was none anywhere but they managed to find some for us. In addition we were given lots of hints and tips on where to go, what to do, where to eat, the weather and so much more. We came away feeling that we had made new friends.
    Visited September 2023
    Travelled as a couple
    Written 22 October 2023
  • r0lka
    13 contributions
    5.0 of 5 bubbles
    10-star service
    Gay from iSite was of great help for us. So many tours were fully booked and she found a possibility to take part in one of the tours we were really interested in. We had to prolong the hotel by one night and cancel the hotel we planned to stay in Taupo. Not only did she book the tour for us but she also prolonged our hotel in Rotorua by one night and cancelled our hotel in Taupo, everything done on the spot. She was extremely friendly, professional und helpful. She gave us a 5-star service, if we could give her 10 stars-rating we would!! Dankeschön again for everything, Gay!
    Visited February 2024
    Travelled as a couple
    Written 23 February 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
4.5 of 5 bubbles377 reviews
Excellent
213
Very good
131
Average
26
Poor
3
Terrible
4

r0lka
wiesbaden13 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Gay from iSite was of great help for us. So many tours were fully booked and she found a possibility to take part in one of the tours we were really interested in. We had to prolong the hotel by one night and cancel the hotel we planned to stay in Taupo. Not only did she book the tour for us but she also prolonged our hotel in Rotorua by one night and cancelled our hotel in Taupo, everything done on the spot. She was extremely friendly, professional und helpful. She gave us a 5-star service, if we could give her 10 stars-rating we would!! Dankeschön again for everything, Gay!
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chrisp
5 contributions
5.0 of 5 bubbles
Sept 2023 • Couples
We were blown away by the amount of effort Gay and Ashley put into finding us accommodation on Labour Weekend, there was none anywhere but they managed to find some for us. In addition we were given lots of hints and tips on where to go, what to do, where to eat, the weather and so much more. We came away feeling that we had made new friends.
Written 22 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Libranace
New Plymouth, New Zealand215 contributions
5.0 of 5 bubbles
Jul 2023
Very helpful lady who advised us of the walking and tramping tracks both in town and further afield. She even drew an outline on the map for us. She advised us of the dangers of slipperiness of the local Falls in bad weather.
Written 3 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dianedinky
Dunfermline, UK1,353 contributions
5.0 of 5 bubbles
Feb 2023
Beautiful building from the outside, fully in the Hobbit-style and well worth a photo stop.
Inside, there is a good gift shop and the lady at the desk was very, very helpful in getting people access and transport to Hobbiton and the surrounds. Nothing was too much trouble.
Matamata itself is a quiet one-street kind of town but fine for a quick stop off for something to eat, a toilet break and a look around the I-Site for leaflets and gifts.
Written 8 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicky D
Eketahuna, New Zealand17 contributions
5.0 of 5 bubbles
May 2023 • Couples
Amazing customer service and very warm and welcoming. Heaps of great information. Love the style of the building really fits with the theme
Written 14 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Se Ping
14 contributions
5.0 of 5 bubbles
Apr 2023 • Couples
Do stop by the isite and ask for the Heritage Trail route. This loop route (an hour and a half) will take you on a tour of beautiful heritage trees - a truly awesome park (if you are into nature and trees).
After the walk, you can drop by Redoubt Restaurant for a meal/drink. Great way to end a visit to Hobbiton village.
Written 21 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Signe
1 contribution
5.0 of 5 bubbles
Mar 2023 • Friends
I lost my necklace in Matamata on my travel around in NZ and it is a very important family necklace… So thank you so much for finding it and sending it to my next stop where I could pick it up! I’m so thankful for you kindness and generosity! I didn’t even have to pay for the shipment and I recived a note with this message: “I’m so happy to be back with you”. This reminds me that there are good people in this world! ☺️
Written 5 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sheila2309
Yeovil, UK20 contributions
5.0 of 5 bubbles
Jan 2023
We went into the i-Site to enquire about how we could get to Hobbiton. The staff kindly arranged a taxi for us and found us a travelling companion to bring down the cost. Great service.
Written 2 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen F
Whangarei, New Zealand234 contributions
5.0 of 5 bubbles
Jul 2021
The i- site was a perfect introduction to Hobbiton. It had a range of books, tea towels, T shirts and hobbit ears. (A must for any 'would be hobbit')
Staff were helpful and approachable. A really brilliant building on the main street of Matamata.
Written 24 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TheBoujCrew
Tempe, AZ718 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
VISIT: end of February 2020
COMPANY: Auckland Scenic Tours
COMMUNCIATION WITH COMPANY: 5 stars
TOUR GUIDE/DRIVER: 5 stars
WORTHY OF VISITING: more than 5 stars

Hobbiton is heavily advertised and when I kept seeing it come up during my research, I thought, sure that looks pretty sweet. But, I was not prepared for how absolutely impressive this would be! From the pain-staking detail of each home, nook and cranny and the world-renowned gardens, this was another unforgettable tour that we did in New Zealand that I highly recommend people see. Words just can never do this place justice, please see my photos of this incredible place!

LORD OF THE RINGS: a high percentage of people that visit here are actually not even lord of the rings fans or never saw the movies and it still has that much awe and beauty

FOOD/SNACKS: our tour included a drink and there is a coffee shop and gift shop at the beginning of the tour

PHOTOS: be prepared to take photos the entire time and be ready for video and photos as you have to keep moving with your group
Written 31 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 294
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

MATAMATA ISITE VISITOR INFORMATION CENTRE: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Matamata isite Visitor Information Centre




All Matamata HotelsMatamata Hotel DealsLast Minute Hotels in Matamata
All things to do in Matamata
RestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire