Overview

Visit us and discover Te Aroha's rich history when 'taking the waters' was a fashionable pastime and a cure for everything. After a day walking the hills, cycling the Hauraki Rail Trail or simply relaxing in a hot mineral pool, we can help find the accommodation that best suits you, be it backpackers, motel, country cottage or luxury villa. And we can recommend somewhere to eat, book a massage and tell you 'what's on' in town. Let us help you make your stay the very best time ever. Visit us for expert local knowledge and a FREE booking service for accommodation, activities and transport - nationwide.

5.0

24 reviews

Excellent80%
Very good20%
Average0%
Poor0%
Terrible0%

1 week ago

“Very knowledgeable and helpful”

10 Mar 2018

“Helpful”

Open Now

Hours

Hours Today: 9:30 AM - 5:00 PM

LOCATION

102 Whitaker Street, Te Aroha 3320, New Zealand

CONTACT

Website

+64 7-884 8052

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1 - 10 of 21 reviews

Reynard1

Auckland, New Zealand

20978

Reviewed 1 week ago

Very knowledgeable and helpful

We called in to the centre and found the person on duty to be very knowledgeable and helpful. All questions were answered quickly and in a helpful manner. When asking about the private thermal pools an offer was made to phone through to make a...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Bosnix42

Wagga Wagga, Australia

204

Reviewed 10 March 2018 via mobile

Helpful

Called in to seek one bit of information and left with newfound knowledge. Our lovely assistant went over and above to answer questions and give helpful hints about places we intend travelling to. Definitely worth a mention.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thanks Bosnix42 - Glad to hear we were able to help:)

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maggiegalvins

Te Aroha, New Zealand

7

Reviewed 11 February 2018

brilliant staff!

new to the area, went in with a visitor!! staff amazinglg helpful. I learnt heaps!! It covers history, local restaurant choices, walk, activities! great value!!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hi Maggie - Glad we were able to help - come back and see us again!

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peter_the_traveller4

Deal, United Kingdom

329139

Reviewed 10 January 2018

The most helpful tourist office

We've found most i site offices pretty helpful but this one sets the standard. Extremely helpful with full explanation of possible walking trails. Also she was willing to give us some historical background to Te Aroha. Superb interaction with other visitors too. Almost a highlight...More

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Thanks for your feedback, Peter. It helps us to know when we're on the right track...or not! Hope you enjoyed your time in Te Aroha:)

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Raewynn F

Gisborne, New Zealand

174

Reviewed 14 September 2017

Very helpful, obliging and capable

Offered all the available options for us in a relaxed manner and completed our booking without difficulty. Thank-you

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Thanks for your great feedback, Raewynn F:)

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janllewell

Te Aroha, New Zealand

41

Reviewed 6 September 2017

Extremely helpful. Friendly staff who helped above and beyond the call of duty

I recently called into the i-SITE office to see if they could help me with an unusual problem. I had found some baby swallows who had the nest blown away in a storm. They searched their records and made several phone calls and found somebody...More

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Hi Jan - so pleased our staff could help with rescuing the baby swallows. It's not a question we get asked every day! Thanks for your feedback:)

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karina f

Cambridge, New Zealand

39776

Reviewed 22 July 2017

Lovely space to browse and get help for local knowledge of New Zealand.

After visiting your spa pools I wandered into your i-SITE. I was instantly approached by staff who offered help immediately. I managed to pick up some brochures that i needed on different parts of New Zealand. I liked that you had a tea and coffee...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hi Karina - thanks for taking the time to write a review - we appreciate your feedback. Yes, visitors like our cosy lounge with tea and coffee available. As we are a smaller I-SITE our souvenir selection is somewhat limited, however, we do get new...More

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TheLullue

Paris, France

6

Reviewed 30 June 2017

Helpful and very kind!

We were helped instantly, with a big smile! Helped us book and sort out our next few days in this beautiful region. Warm welcome and little anecdotes, it's a sweet little place !

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hi TheLullue - thanks for your feedback:)

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travelhopes

oregon

7114

Reviewed 6 May 2017

Small office, good information

We stopped by to find some locally made items along with souvenirs in general. The young woman there that day was knowledgeable and friendly.

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Hi there travelhopes - thanks for your feedback:)

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aileen c

South Petherton, United Kingdom

122

Reviewed 26 February 2017

very helpful

We called in on an extremely wet day with an hour or two to spare to ask what we could do in the area. The lady was very helpful and suggested we could visit the spa mineral baths, she rang and asked them if there...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hi aileen c - Thanks for your feedback - so pleased we could get you into a nice hot spa on a miserable day:)

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