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Traveller Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(1,681 reviews)
“cliff jumping”(524 reviews)
“sea trek”(332 reviews)
Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one of the world's most beautiful, natural aquariums. And it's all inclusive too!!! Swim and snorkel surrounded by rainbow colored fish who have made the river and inlet their...more
Suggested duration: More than 3 hours
Km 240 Carretera Chetumal Puerto Juarez | locales 1 & 2, modulo B, Solidaridad, 77780, Mexico
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Reviews (16,909)
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All reviews lazy river cliff jumping sea trek extra activities zip bike natural water park mayan cave zip line inner tubes the mexican restaurant snorkel gear food and drinks ropes course swimming with dolphins theme park rope swing photo package
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1 - 10 of 9,621 reviews
Reviewed yesterday via mobile

We paid for a dolphin experience which included swimming, snorkeling and wearing a Victoria style scuba mask and we loved every minute of it. The dolphins are provided with plenty of stimulation from the trainers and you can see they're well cared for. You are...More

Date of experience: December 2018
Thank Oeilvert
Reviewed yesterday

A 4 km inlet of natural wonders to explore in the mixing waters of underground river and the ocean. Cliff jumping, zip lining into the water, snorkeling or just floating on your tube, then off to a great quality buffet lunch. Family friendly -take all...More

Date of experience: November 2018
Thank Chris V
Reviewed 2 days ago via mobile

We booked through Expedia as that’s how we got our hotel. At our hotel, we had an Expedia guy for the week where we could schedule whatever we wanted. It was great because he would give us 20 percent off and discounts. (Background).. We booked...More

Date of experience: December 2018
Thank 16ramosa
Reviewed 2 days ago via mobile

We booked the dolphin experience through a rep at our resort. The park itself is great for those who enjoy snorkelling but you’ll have to venture over to the far side of the lagoon to see anything decent. I wouldn’t bother snorkelling is the lazy...More

Date of experience: December 2018
Thank bencL3013OP
Reviewed 2 days ago via mobile

Fabulous place, great for families with kids in any age but also for couples. Great food as well. Amazing time swimming with dolphins. 100000% recommend 😊

Date of experience: July 2018
Thank Wioleta M
Reviewed 3 days ago

For spend a full day, can do everyting you want eat, snorkel, biking, walking in the jungle, is a all inclusive park so don´t have to worry aboute nothing just have fun and do all you can, negativitie is no allowed in these place...

Date of experience: January 2018
Thank Edmundo S
Reviewed 3 days ago via mobile

The park itself has everything and more written in the other reviews. It’s a pretty amazing place. The true hidden gem is Guillermo at the bar. He makes the best Bloody Mary in North America

Date of experience: December 2018
Thank Morgan H
Reviewed 5 days ago

We spent the day there with our adult son. We enjoyed snorkeling, river floating, cliff jumping, hammock swings into the ocean and the waterslides in the "lighthouse." I would recommend to do the water slides first thing as it got very busy later in the...More

Date of experience: November 2018
Thank Navigator793606
Reviewed 5 days ago

You'll read may reviews about peoples experience here. I want to talk logistics. At the time of this writing my kids are between the ages of 6-8 years old. I wouldn't recommend Xel-Ha to people with smaller children that are not able to participate in...More

Date of experience: December 2018
2  Thank John A
Reviewed 6 days ago

We decided to spend my 60 th birthday at this place and what a dy we had! There were 15 of us and we spent the whole day here. Went on the lazy river first, was such a laugh, falling out of the rubber things...More

Date of experience: November 2018
1  Thank KimandTodd
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Questions & Answers
Ask a question
14 November 2018|
Response from Wendi C |
15 percent discount for 21 day advanced booking. I have only found one discount code, but haven’t tried it. XELHA5 USD for $5 off
12 November 2018|
AnswerShow all 2 answers
Response from Guillermo A | Property representative |
Yes, the park open even if it is raining, however, when our visitors book directly with our company, they will be allowed to reschedule the visit calling to our toll-free numbers.
11 November 2018|
Response from meljh82 | Reviewed this property |
Having been with sandals and flip flops I would advise to take water permeable, we would certainly do so if we were ever to return. Have an amazing time 😊