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Rivers Restaurant Cruises & Boat Charters - CLOSED

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Traveller Overview
  • Excellent34%
  • Very good12%
  • Average6%
  • Poor7%
  • Terrible41%
18 May 2016
“Pretty Happy”
24 Mar 2016
“relax and enjoy a cruise”
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Marina Mirage 74 Sea World Dr | Marina Mirage, Main Beach, Gold Coast, Queensland 4217, Australia
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Reviews (88)
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1 - 10 of 88 reviews
Reviewed 19 May 2016

Well Organised and enjoyed the autumn sun, nice day out with friendly staff and will be back again soon, don't miss out on this heaps to choose from , but do this one definately

Date of experience: May 2016
Thank Rapid S
Reviewed 25 March 2016

We went on the midday tour and for nearly 2 hours had a wonderful afternoon on the water. Saw Surfers Paradise from another angle and saw sights you probably would not otherwise get to see. We sat upstairs and enjoyed the trip. Lunch was ok...More

Date of experience: March 2016
1  Thank cjt694
Reviewed 22 July 2015

Tasty fresh food continuously topped up, great tasting seafood though some people would prefer a greater range but it was fresh and good, lovely desert platter better than expected, t friendly staff and the entertainer was brilliant throughout the cruise. We would definitely recommend going...More

Date of experience: July 2015
1  Thank Crunchyapple_13
Reviewed 4 May 2015

The entertainment started early with a youthful magician showing masterful skills as he traveled from table to table as guests arrived. The lunch was preceded with garlic bread and a good selection of beer, wine and spirits were available at reasonable prices. The buffet was...More

Date of experience: December 2014
1  Thank Glenn L
Reviewed 18 March 2015

The cruise operates on the river on the other side of Gold Coast (away from the sea), the waters are tranquil and the return journey around sunset is quite romantic. Nice food and drink options on the cruise. Overall enjoyable and a worthwhile experience if...More

Date of experience: February 2015
Reviewed 3 March 2015

$70 for seafood extender mornay and cheap seafood. Poor entertainment very awkward. They are cashing in on the unexpected, older people and vouchers they sell on red baloon type sites. Avoid this if you don't want to get sick from bad food and your brain...More

Date of experience: March 2015
2  Thank Samuel N
Natasha R, Marketing Manager at Rivers Restaurant Cruises & Boat Charters, responded to this reviewResponded 27 March 2015

Whilst we appreciate all our guests’ feedback, we feel this review is a little unfair. We have had absolutely no complaints nor one other customer advise us of a sickness due to our “bad food”. We work extremely hard to offer an International and Seafood...More

Reviewed 21 February 2015

Unfortunately I was one of the very unlucky people to do the new years eve cruise 2 YEARS AGO. Boat did not even leave the dock. Still waiting on my refund rivers!!! What a complete utterly disgusting company you should be ashamed of yourselves!More

Date of experience: March 2014
7  Thank maria g
Natasha R, Marketing Manager at Rivers Restaurant Cruises & Boat Charters, responded to this reviewResponded 27 March 2015

I am sorry to hear you had a negative experience with Rivers Cruises. The business has changed owners since 2012. We would love for you to experience one of our new Dinner Cruise and shows or Sunday Lunch Jazz cruises. We have heavily invested in...More

Reviewed 13 February 2015

Feedback to the tour operators on this site (read the other Trip Advisor reviews) has been answered point by point, but the tour has issues nevertheless. They will tell you to head for the helipad to get on the cruise, but there are 2 ramps...More

Date of experience: February 2015
2  Thank 325jt
Natasha R, Marketing Manager at Rivers Restaurant Cruises & Boat Charters, responded to this reviewResponded 27 March 2015

I agree with your comments regarding finding the vessel, it can be very difficult if you are not familiar with the two marinas. Many guests head to Mariners Cove rather than Marina Mirage. We have addressed the lack of signage with the Marina's Owner many...More

Reviewed 4 February 2015

My partner and I celebrated our anniversary onboard Rivers lunch cruise. The staff were attentive and friendly. The entertainment was fantastic, jazz band played perfect mood setting music and they had hilarious magicians entertaining guests as they boarded. Would have liked to see more of...More

Date of experience: January 2015
2  Thank ChrisS5877
Natasha R, Marketing Manager at Rivers Restaurant Cruises & Boat Charters, responded to this reviewResponded 27 March 2015

Thank you for your feedback. We are glad to hear you enjoyed your cruise and we will certainly pass on your compliments to the magicians. We will review your comments regarding the food and wine in our next management meeting to see where we can...More

Reviewed 27 December 2014

I had the displeasure of boarding this boat for the overpriced Xmas Dinner Cruise. Passengers waited over 45 minutes before being served their first course. Some passengers were fortunate enough to receive the prawn cocktails....others had to swallow pieces of old avacado in what appeared...More

Date of experience: December 2014
2  Thank Charmaine B
Laura J, Sales Rep at Rivers Restaurant Cruises & Boat Charters, responded to this reviewResponded 30 December 2014

I am sorry to hear you did not enjoy your Christmas Dinner Cruise. The feedback we have received has been exceptional from both our Christmas lunch and Christmas dinner cruise guests however we do understand that you were not happy. I have addressed all you...More

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