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Serenitas Spa

Open Now: 11:00 AM - 7:00 PM
Open today: 11:00 AM - 7:00 PM
Review Highlights
A must visit while you are anywhere along the Mallorcan eastern coast

The Spa is part of the Park Hyatt Hotel and benefits from an amazing location, great views. The... read more

Reviewed 4 January 2019
YSF1307
,
London, United Kingdom
Perfect spa in Palma

One of the best massage I had since my time in Bali, very professional and the place is really... read more

Reviewed 28 May 2018
Nicolas C
,
Rolle, Switzerland
via mobile
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Traveller Overview
  • Excellent88%
  • Very good9%
  • Average3%
  • Poor0%
  • Terrible0%
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“views”(2 reviews)
About
Luxury Spa at Park Hyatt Mallorca Serenitas Spa honors our beautiful and ever-evolving island from the historic Cap Vermell. Located at Park Hyatt Mallorca with views over the Canyamel Valley, Serenitas Spa invites you to create your full-day spa...more
Open Now
Hours Today: 11:00 AM - 7:00 PM
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Suggested duration: 1-2 hours
Contact
Urbanizacion Atalaya de Canyamel, Vial A, 12 | Park Hyatt Mallorca, 07589 Canyamel, Capdepera, Majorca, Spain
Website
+34 871 81 12 37
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Reviewed 4 January 2019

The Spa is part of the Park Hyatt Hotel and benefits from an amazing location, great views. The SPA facility is a world-class facility with treatment rooms that are at the very high standards. The team is very friendly and professional. A must visit while...More

Date of experience: December 2018
Thank YSF1307
PH_Mallorca, Spa Assistant Manager at Serenitas Spa, responded to this reviewResponded 9 January 2019

Dear YSF1307, Thank you so much for your kind words. We are thrilled to know that you had a memorable experience with us. Beautiful comments like yours are our greatest satisfaction and motivation. I will congratulate all the team under your name. Thank you for...More

Reviewed 3 July 2018 via mobile

My husband and I booked the couples spa experience a few weeks prior to arrival. The treatments and the spa itself were fantastic, but we faced a few comedic issues during our stay that impacted our relaxed state. We were informed via email to arrive...More

Date of experience: July 2018
1  Thank VegasToEssex
PH_Mallorca, Spa Assistant Manager at Serenitas Spa, responded to this reviewResponded 30 July 2018

Dear B.G._Chicago, Thank you very much for your comment. We are happy you enjoy your Couple experience with us, our Therapist try to give their best at any times. We took note on the issues you experienced and we are making sure it will not...More

Reviewed 28 May 2018 via mobile

One of the best massage I had since my time in Bali, very professional and the place is really romantic!! I will definitely come back the next time I am in Palma... Thank you Coralie for the relaxing time we loved it !!

Date of experience: May 2018
1  Thank Nicolas C
PH_Mallorca, Spa Assistant Manager at Serenitas Spa, responded to this reviewResponded 30 July 2018

Dear Nicolas C, Many thanks to taking the time to share this beautiful comment about Serenitas Spa and Coralie. We are glad you had a beautiful experience with us. We are hoping to pamper you again very soon. Regards. Valentina Rizzi Spa Assistant Manager

Reviewed 4 January 2018

Excellent service. Amenities and locker room area are clean and nicely furnished. Relaxing room after massage has lounge seating, personal music choice and refreshing beverages.More

Date of experience: December 2017
2  Thank bears1219
PH_Mallorca, Manager at Serenitas Spa, responded to this reviewResponded 9 January 2018

Dear bears1219, I am always pleased to receive feedback such as yours and I am very happy that you enjoyed Serenitas Spa experience, its service, amenities and different furniture during your recent stay with us. On behalf of all the staff at Serenitas Spa, we...More

Reviewed 30 July 2017

I've been to many spa's all over the world but the Serenitas is definitely my favorite. The service was excellent, the rooms spacious and I was treated like a celebrity. The view was amazing and there's a large after service room and patio where you...More

Date of experience: April 2017
1  Thank Ina S
PH_Mallorca, Spa Manager at Serenitas Spa, responded to this reviewResponded 2 August 2017

Dear Ina S., I am always pleased to receive feedback such as yours and I am very happy that you enjoyed the Serenitas, its service, rooms and patios during your recent stay with us. On behalf of all the staff at Serenitas Spa we would...More

Reviewed 28 July 2017

Just did a tour of the spa. Was given a detailed tour but was leaving that day so did not get a chance to get any services. One thing is for sure. The spa is a reason enough to come back a second timeMore

Date of experience: July 2017
Thank Gautam V
PH_Mallorca, Spa Manager at Serenitas Spa, responded to this reviewResponded 2 August 2017

Dear Gautam V, We always set our aims high and strive to exceed our guest’s expectations and to know we have achieved this fills me with great pride and joy. Thank you for taking the time to share your feedback on TripAdvisor and we already...More

Reviewed 11 July 2017

well trained and attentive staff cater to you in a beautiful setting. we had pedicures and massages and enjoyed the facilities.More

Date of experience: July 2017
Thank njfamily9876
PH_Mallorca, Spa Manager at Serenitas Spa, responded to this reviewResponded 18 July 2017

Dear njfamily9876, Thank you very much for taking the time to write such a lovely review of your visit to Serenitas Spa. I am delighted to hear that you experienced a difference with us and that you enjoyed our facilities and our attentive staff. At...More

Reviewed 5 July 2017 via mobile

We loved the massage and the spa. The therapists Diego and Esthefania are professional and super warm welcoming. Everyone was super nice. I had a deep muscle massage. My therapist was Diego, God blesses his hands!More

Date of experience: July 2017
1  Thank MMauramm
PH_Mallorca, Spa Manager at Serenitas Spa, responded to this reviewResponded 11 July 2017

Dear MMauramm, thank you very much for sharing your experience of your recent stay at Serenitas Spa. It is always a pleasure to receive positive feedback of any of our team members. I will happily share your comments with Diego and Estefania and the rest...More

Reviewed 18 May 2017

This is a great spa...so beautiful with views in the even the treatment rooms. Lovely people working there and worth every penny. Loved it.

Date of experience: May 2017
1  Thank joanne7575
PH_Mallorca, Serenitas Spa Manager at Serenitas Spa, responded to this reviewResponded 7 June 2017

Dear joanne7575, we are really happy you have enjoyed Serenitas Spa the natural surroundings views and its professional team. We hope we can welcome you back shortly and thank you for your kind recommendation. Best regards, Patricia Fuertes, Serenitas Spa Manager

Reviewed 17 May 2017

From the entry way to the walk to the treatment rooms - so very beautiful with a Moorish styling. The treatment room had a view. I had the Serenity in the Sand Treatment and was in awe!More

Date of experience: May 2017
Thank aretha23
PH_Mallorca, Spa Manager at Serenitas Spa, responded to this reviewResponded 7 June 2017

Dear aretha23, thank you very much for choosing to stay with us at the Park Hyatt Mallorca, coming from New York, and taking the time to write this review. Needless to say we are delighted that you enjoyed our Spa being pampered with its unique...More

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