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Akarua Ltd

Rapid 210 Cairnmuir Road RD 2 | Bannockburn, Cromwell 9384, New Zealand
+64 3-445 0897
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Review Highlights
Poor customer service.

Having tried some of their range at a restaurant the night before I was eager to do a wine tasting... read more

Reviewed 5 March 2018
Kelly J
,
Melbourne, Australia
Good range, great quality

Helpful and knowledgable cellar door person. First stop of the day and a good impression of the... read more

Reviewed 31 January 2018
Wayne K
,
Hamilton, New Zealand
Read all 27 reviews
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Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“wine club” (3 reviews)
“cellar door” (8 reviews)
“tasting room” (3 reviews)
Suggested Duration: 1-2 hours
LOCATION
Rapid 210 Cairnmuir Road RD 2 | Bannockburn, Cromwell 9384, New Zealand
CONTACT
Website
+64 3-445 0897
Write a ReviewReviews (27)
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All reviews
"wine club"
in 3 reviews
"cellar door"
in 8 reviews
"tasting room"
in 3 reviews
"wine tasting"
in 3 reviews
"bottle"
in 3 reviews
"taste"
in 6 reviews
"wineries"
in 2 reviews
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1 - 10 of 25 reviews

Reviewed 5 March 2018

Having tried some of their range at a restaurant the night before I was eager to do a wine tasting to see what else they offer. Unfortunately when my partner and I arrived at the cellar door we were met by an incredibly rude woman...More

Thank Kelly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2018

Helpful and knowledgable cellar door person. First stop of the day and a good impression of the area. You can do tastings at their Lake Hayes location but it is nice to be where the action is.

Thank Wayne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

I love their wines and we belong to the wine club through which we get a good discount however, after visiting yesterday and buying a bottle of rose for $30 I discovered that the same wine is available elsewhere for up to $10 less!! Very...More

Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariaoM9222LJ, Sales and Marketing Assistant at Akarua Ltd, responded to this reviewResponded 16 January 2018

Hi Karen, I am very sorry you have had some problems with pricing. Our cellar door manager has looked into this and it looks as though a typo was made on your receipt, however that you were indeed charged the right amount. It looks as...More

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Reviewed 3 December 2017

This was our final stop on our wine tour. The staff was completely overwhelmed so we waited for quite some time to taste the wines. The tasting room was uncomfortably hot, so we all waited outside. During our tasting, the staff seemed absent minded as...More

Thank Markus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariaoM9222LJ, Sales and Marketing Assistant at Akarua Ltd, responded to this reviewResponded 17 January 2018

Apologies for the late response here. I am extremely sorry you encountered less than perfect service when visiting us in December which was a very warm month in Central Otago particularly in the afternoons. We do have air conditioning but perhaps the amount of people...More

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Reviewed 27 February 2017

Akarua presented some good wines which we had tasted throughout Southland. Knowledgeable and friendly attentative staff.

Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016 via mobile

We visited Akarua Wines just outside Cromwell on Cairnmuir Road and we're glad that we did. The lady who led us through the tasting was very knowledgable and very pleasant. We came away with a bottle of their Siren 2013 Pinot Noir and a bottle...More

Thank 78McM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2016

We were here on a wine tour and had a great experience. We especially enjoyed the commentary of the owner. He was friendly and knowledgeable. We were able to sample several wines, including an ice wine. Our favorites were the Pinot Gris and the Pinot...More

Thank Samndjsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2016

Akarua's cellar door hosts guests at customized barrels with built in storage for the wines to be sampled. This pairs you with a winery rep (ours was Sharon—very helpful and pleasant) who gives you undivided attention while you cycle through the offerings. Akarua's wine are...More

Thank JimdagOG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah A, Director of Sales at Akarua Ltd, responded to this reviewResponded 21 June 2016

Dear Jim, Thank you so much for your kind review! Great to hear you loved our wines so much. We really appreciate your positive feedback! Thanks Again, Deborah Adams Marketing Coordinator

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Reviewed 17 June 2016 via mobile

Great welcome and a very good cellar door manager who knew his wines! Very nice wines well worth seeking out.

Thank Foxylady2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah A, Director of Sales at Akarua Ltd, responded to this reviewResponded 21 June 2016

Dear FoxyLady2012, Hope you are well. Thank you so much for your positive feedback. Always good to hear how your experience was! Thank you for taking the time to post a review. Hope you enjoyed your trip. Regards, Deborah Adams

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Reviewed 7 May 2016 via mobile

We visited Akarua as two young wine professionals touring central otago, and we were astounded by the attitude and environment created by the gentleman staffing the cellar door on our recent visit. When we arrived there was a lovely German couple tasting who obviously did...More

Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah A, Front Office Manager at Akarua Ltd, responded to this reviewResponded 26 May 2016

Dear John, I am sincerely sorry that you and your companion did not receive our usual high standard of welcome and service when you visited our cellar door. We are extremely disappointed to hear of your experience as we pride ourselves on delivering an exceptional...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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