Hanmer Springs Thermal Pools & Spa

Hanmer Springs Thermal Pools & Spa

Hanmer Springs Thermal Pools & Spa
4.5
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM
About
Welcome to Hanmer Springs Thermal Pools & Spa The best place to escape, Hanmer Springs Thermal Pools & Spa is an easy drive, just 90 minutes north of Christchurch. The best place to indulge, with a range of pools including relaxing rock pools, soothing sulphur pools, an array of water jets and bubbles - at a range of temperatures. Plus a luxurious day spa with a range of treatments, private pools, sauna and steam rooms. The best place to act like a kid, with an activity pool, lap pool, lazy river, water slides, garden picnic areas and the Tea Kiosk Café & Grill. Quite simply – the best place.
Suggested duration
More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Top ways to experience Hanmer Springs Thermal Pools & Spa and nearby attractions

The area
See what travellers are saying
  • Duncan
    Greenock, United Kingdom38 contributions
    Very relaxing
    Spent two hours in the Thermal pools. Staff are very friendly and the changing facilities are clean and modern. The pools were not too busy as it was before the start of summer school holidays. Nice restaurant within the complex.
    Visited December 2022
    Travelled as a couple
    Written 13 December 2022
  • KevBen
    Christchurch, New Zealand10 contributions
    The main reason to visit Hanmer
    Many changes since my last visit and pools were very busy. Long queue to get in at 10.30 but didn't seem crowded once inside with many secluded pools. Hydroslide, Super Bowl and Conical Thrill rides were very popular and included in the admission price
    Visited December 2022
    Written 30 December 2022
  • CarolynWellingtonNZ
    Lower Hutt, New Zealand140 contributions
    24 pools of varying temperatures
    A lovely time can be had here as you can bring toddlers and children as well as adults. I find two hours is plenty to spend here not including the time at the cafe. It is easier to wear togs under a track suit. Don't forget a sunhat as you won't be diving under water. More likely for adults to sit sedately in the sun. No shade. I found it expensive, but I think there is a day pass, and it is cheaper for seniors.
    Visited September 2022
    Written 8 January 2023
  • Sassygg
    Melbourne, Australia50 contributions
    Great place with some room for improvement
    The pools and slides were fantastic, but a couple of things could make things even better. There could be a bit more shade over pools- eg there is none above the large cold pool, and little above the kids pool. Sone pools have only incidental shade and no shade sails, which I think is good in summer (and the areas under were often crowded). I thought there would be some lanes for swimming- instead the whole later pool is for playing. There are various bits of quite sharp paving and carpet on the slide stair, which are hard to walk on after a while. Sometimes there was no attendant visible on one slide, we got on the raft wrong and came off during the ride as is wasn’t clear exactly how to get on (Super Bowl). The showers were odd- just a bit too hot to be comfortable, with no way of adjusting temp. They run for about 2 mins without being able to stop, just short of time for a full shower, so needed to start again. Then you can’t stop it to put a towel on, and need to just walk out naked and wet to get out of the shower, or stand there til the shower finishes itself. Just having a shorter time, like usual, would be better, and the temp needs to be properly controlled. They did have shampoo and conditioner provided, which was nice, but a fully functioning shower would be better.
    Visited January 2023
    Travelled with family
    Written 19 January 2023
  • Christine T
    Auckland, New Zealand85 contributions
    Fabulous place to suit everyone
    Hamner Springs is worth every cent.Good pools with different temperatures. I loved the adults only pool.The rest of the family loved the Hydro slides The food selection was great.Life guards were doing their job.We spent the whole day there.
    Visited January 2023
    Travelled with family
    Written 26 January 2023
  • Paull A
    Mount Maunganui, New Zealand33 contributions
    Great Day at the Hamner Pools
    We had an awesome day at the Hamner Springs pools. They were in superb condition and gave us so many options with thecrange of pools, was awesome! Whilst it rained a little, certainly did not stop us on the slides, or in the pools either. Can't wait to come again.
    Visited January 2023
    Travelled with family
    Written 31 January 2023
  • Smurph
    27 contributions
    Chilled out fun in the sun
    Nice area to relax in the hot pools, and have a little fun with the slides. Wasnt too busy when we went, so easy go find a spot to leave our bags by the pools. Loved the togs drier, but when busy there needs to be more than one. Clean facilities.
    Visited February 2023
    Travelled with family
    Written 15 April 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
3,912 reviews
Excellent
2,193
Very good
1,229
Average
333
Poor
91
Terrible
66

NorthStar42954253505
1 contribution
Oct 2023 • Family
Warning tourists with children. The place and the pools are lovely. Most of the staff are really nice, except for an employee named Marles who doesn't like children. She followed our son to most of the pools he went into, scared him and called him stupid because he didn't understand English. We had to leave the pools earlier than planned even though we had a long drive just to get to the complex and paid full price for the stay. Because he was afraid of her and it was hard for him to sleep at night when he remembered how she looked at him. She does not like children and should be kept away from🙏
Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal51590012894
6 contributions
Sep 2023 • Family
Lovely pools, friendly staff. Was a bit slow at the tills to pay for entry but not too bad. There was on 2 hydroslides open as they were renovating the other, it wasn’t too busy so we didn’t have to wait in line. Family bathroom could use an update but definitely had an enjoyable time. Looking forward to seeing the new slides next time.
Written 23 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Thank you for the review! The new slides are both up and running now and have been gaining brilliant feedback. Come and try them out.
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Denise M
Sydney, Australia8 contributions
So Many pools & heats sources , some adult pools , & many pools and things to do with the children ,worth the visit take your time , staff knowledge about pools benefits..
Written 6 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Thank you for the review Denise, we are glad your family enjoyed your trip! Also thrilled that you found our staff helpful, they work very hard to provide a flawless visitor experience.
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BDC11111
Christchurch, New Zealand5 contributions
Aug 2023 • Family
Our family really enjoyed our time at the hot pools , friendly service, food alittle expensive from the Cafe , our family had a great time thanks
Written 28 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Thank you for the review, we are thrilled that the family had a great time! We look forward to seeing you again!
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kate
Christchurch25 contributions
Sep 2023 • Couples
Pros:
- Lots of pools with different temperatures to move between so easy to spend long hours here
- Awesome ambiance and vibes, everyone seems to be having a good time
- Friendly and awesome staff at the Spa
- Relaxing and enjoyable experience
- The amenities you get for using The Spa are well worth the cost, it is much better value to have a private pool or massage package then pay just for entry
- Pools feel very clean

Cons:
- Rip off entry price gouging by making everyone pay for hydro slides now
- Also rip off pricing by having some pools and hydro slides closed while changing the same entry fee
- When it’s raining or cold all of the pools except for the hexagonal ones are not very enjoyable temperature
- Long queues on weekends to get in with only 2/3 slow tills which can be painful as large groups of stag do’s and students pay individually to get in
- Rude isite/camera staff
- Changing rooms feel dated and small and are hard to find room in during the weekend
Written 19 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Hi Kate! Thank you for the feedback. We are thrilled you enjoyed out various amenities and that you took advantage of our private pools/steam and saunas. We do not actually charge anything for slides usage as it is included with all entry tickets. We do apologise that our entrance can get busy during peak times. Much like many popular tourist spots, we appreciate the popularity and can only do what we can to ensure queuing is kept to a minimum.
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Oliver
Christchurch, New Zealand15 contributions
I'm not really sure why they charge a ridiculous amount with the hydroslide included even though half of them are closed at the moment.

The older lady at the information kiosk was probably the single rudest person I've ever met, she advised us that they don't do discounted entry in a condescending tone and then followed it up with the discount is only after our spa treatment or AA membership.. of which we have both.

She also decided to do demeaning maths for us, so she really should be at Harvard
Written 16 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Hi Oliver, I am sorry that your experience was not a positive one. Thank you for the feedback. This has been forwarded to our operations manager. Should you wish to get in touch to discuss the matter further, please call 03 315 0027.
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vicki A
Tom Price, Australia265 contributions
It's an 1 1/2 hrs drive from Christchurch but so worth it if you like hot pools. Next time I would stay overnight. Plenty of choice of different Temperatures. Good set up with clean changing rooms, good drinking water, Cafe on site.
Written 27 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Thank you for the review Vicki! If you are wanting to stay overnight in the future, have a look at our package deals which include accommodation and pools passes!
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sasha & Troy
Christchurch, New Zealand28 contributions
They are nice and hot if your like me and go straight to the hottest. Hard to get any time to relax in the pools without strangers surrounding. Still a nice place to visit for a couple hours.
Written 1 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Thank you for the review Sasha! We do have some quieter days if you are all about the peace and quiet,. Feel free to call our team if you are wanting to find out how busy we are on any given day :)
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wasabi
Sydney, Australia144 contributions
Apr 2023 • Family
Out of all the hotspring in NZ, I my opinion, this is the best in terms of cleanliness, safety, size and price.
Location: The hotspring is located in Hanmer Spring, about 1.2 - 2 hour from Christchurch.
There is no site parking but plenty of free off Street parking.
Facilities: Sulfur Pool, Haxagon Pool (for family), Adult Pools, River Pools, Two Slides, Lazy River and private Pools. There is a cafe serving pizza and snack. Male and female toilet with shower facilities. Family change room. There are also paid lockers.
Towels and swimsuit can be rented.
Lots of lifeguard around.
People do take your towel so make sure you use locker.
Written 30 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reservations T
Thank you for the glowing review, Dominic!
Written 25 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Malcolm W
11 contributions
Very enjoyable, especially for Europeans unused to natural hot springs. Excellent facilities, though unfortunately two of the slides are closed for maintenance. Not too expensive, though lockers and towels are charged.
Written 12 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 3,745
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

HANMER SPRINGS THERMAL POOLS & SPA: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Hanmer Springs Thermal Pools & Spa