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ROAM Aotearoa

Tongariro National Park 3951, New Zealand
+64 21 588 734
Review Highlights
Good information

The primary concern of this company appears to be the safety of those on the route rather than... read more

Reviewed 2 weeks ago
Grenoble, France
via mobile
Easy shuttle service

They are on time and can easily get more buses if it's a busy day either going or coming from... read more

Reviewed 3 weeks ago
New Zealand
Read all 11 reviews
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Tongariro Alpine Crossing shuttles: *Return transport *Closest to Crossing, *Safety Conscious - NO-ONE is left behind at end of day, late pickup and free turn around options if needed, *Multiple pickup times, pickups from all Whakapapa accommodation providers.
  • Excellent73%
  • Very good18%
  • Average0%
  • Poor0%
  • Terrible9%
Travellers talk about
“driver” (2 reviews)
“walks” (2 reviews)
Suggested Duration: More than 3 hours
Tongariro National Park 3951, New Zealand
+64 21 588 734
Write a ReviewReviews (11)
Traveller rating
Traveller type
Time of year
Reviewed 2 weeks ago via mobile

The primary concern of this company appears to be the safety of those on the route rather than profit. We pre-booked, but due to wether conditions we could not do the crossing on our chosen day, nor the next. We believe that the decision of...More

Thank Grembo
Reviewed 3 weeks ago

They are on time and can easily get more buses if it's a busy day either going or coming from Tongariro Crossing (you may have to wait 10 minutes but they let you know). Good communication, good briefing before the walk with important information. Safe...More

Thank Kinuck
Reviewed 4 weeks ago via mobile

Excellent service. We finished the Tangariro crossing 25mins later than the last bus service, we called them to let them know and someone was already on their way back to get us. Really friendly and understanding staff.

Thank AnoosaGirl
Reviewed 31 October 2017

I was picked up by this lovely lady (Jenny I think her name was) from the village and she gave me a lot of information on the walks and hikes - as I was a complete newb. Her husband Terry was also very friendly and...More

Thank 110moiras
Reviewed 29 April 2017

The service provided by these drivers is second to none!!! They stand by their 'leave no-one behind' guarantee which gives huge piece of mind!! Informative about the walking tracks, weather etc. Highly recommend.

Thank Cathrine M
Reviewed 2 April 2017

We finished walking the Northern Circuit walk in Tongariro National Park we used Roam to drive us back to Whakapapa Village. While it was pricey for the very short trip, the driver spoke very passionately and knowledgeably about his country. He recommended many good attractions...More

Thank Emily V
Reviewed 9 February 2017

Efficient service organised through the Whakaapa Holiday Park. We were collected from reception. They were offering buses at 5.45, 7 and 8 am at the time of our trip. It takes 20 minutes getting to the start of the Tongariro Alpine Crossing. A helpful safety...More

Thank GoLiveYoung
Reviewed 8 February 2017

If you are planning a trip for the tongaririo crossing, remember to check beforehand what the weather is like before making a booking with ROAM. Me and my partner took a trip to the National Park the night before we our planned crossing trip and...More

Thank emily k
Terry S, Manager at ROAM Aotearoa, responded to this reviewResponded 24 February 2017

Our apologies for the delay in getting you refund to you. This was due to a technical error at our end which has now been corrected. Please be assured that we will always refund customers if we can not run due to poor weather conditions.

Reviewed 29 January 2017

If you intend to walk the Tongario Crossing and you are staying in the Whakapapa Village, then ROAM (among other operators) is the means to get to the start point. They unfortunately offer only fixed times of 7 and 8 AM - I would have...More

Thank Meike V
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Nearby Attractions
Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)
331 reviews
.26 km away
Tama Lakes
40 reviews
.45 km away
Silica Rapids Track
27 reviews
.08 km away
Taranaki Falls
91 reviews
.45 km away
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