We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Share
Review Highlights
Tongariro Alpine Crossing Shuttle Service with benefits

Scheduled the simple shuttle service for the Tongariro Alpine Crossing with ROAM. Their staff was... read more

Reviewed 2 May 2018
David P
,
Durango, Colorado
Service above and beyond

My partner and I recently did the Tongariro Alpine Crossing, and were transported there by ROAM... read more

Reviewed 29 January 2018
Adam D
via mobile
Read all 15 reviews
2
All photos (2)
Full view
Traveller Overview
  • Excellent81%
  • Very good13%
  • Average0%
  • Poor0%
  • Terrible6%
1 May 2018
“Tongariro Alpine Crossing Shuttle Service with benefits”
28 Jan 2018
“Service above and beyond”
About
Tongariro Alpine Crossing shuttles: *Return transport *Closest to Crossing, *Safety Conscious - NO-ONE is left behind at end of day, late pickup and free turn around options if needed, *Multiple pickup times, pickups from all Whakapapa accommodation...more
Suggested duration: More than 3 hours
Contact
Tongariro National Park 3951, New Zealand
Website
+64 21 588 734
Call
Top Selling Tours & Activities in and around Tongariro National Park
from US$34.80
More Info
from US$24.40
More Info
from US$115.00
More Info
Reviews (15)
Filter reviews
11 results
Traveller rating
8
2
0
0
1
Traveller type
Time of year
LanguageEnglish
More languages
8
2
0
0
1
See what travellers are saying:
FilterEnglish
Updating list...
1 - 10 of 11 reviews
Reviewed 2 May 2018

Scheduled the simple shuttle service for the Tongariro Alpine Crossing with ROAM. Their staff was very knowledgeable, helpful and the service worked exactly as described. It was well worth the expense and made our day so much easier.

Thank David P
Reviewed 29 January 2018 via mobile

My partner and I recently did the Tongariro Alpine Crossing, and were transported there by ROAM. The driver there was very friendly, but it was the return service which went above and beyond. On the way down from the mountain we were hit with a...More

1  Thank Adam D
Reviewed 27 November 2017 via mobile

The primary concern of this company appears to be the safety of those on the route rather than profit. We pre-booked, but due to wether conditions we could not do the crossing on our chosen day, nor the next. We believe that the decision of...More

Thank Grembo
Reviewed 20 November 2017

They are on time and can easily get more buses if it's a busy day either going or coming from Tongariro Crossing (you may have to wait 10 minutes but they let you know). Good communication, good briefing before the walk with important information. Safe...More

Thank Robyn M
Reviewed 11 November 2017 via mobile

Excellent service. We finished the Tangariro crossing 25mins later than the last bus service, we called them to let them know and someone was already on their way back to get us. Really friendly and understanding staff.

Thank AnoosaGirl
Reviewed 31 October 2017

I was picked up by this lovely lady (Jenny I think her name was) from the village and she gave me a lot of information on the walks and hikes - as I was a complete newb. Her husband Terry was also very friendly and...More

Thank 110moiras
Reviewed 29 April 2017

The service provided by these drivers is second to none!!! They stand by their 'leave no-one behind' guarantee which gives huge piece of mind!! Informative about the walking tracks, weather etc. Highly recommend.

Thank Cathrine M
Reviewed 2 April 2017

We finished walking the Northern Circuit walk in Tongariro National Park we used Roam to drive us back to Whakapapa Village. While it was pricey for the very short trip, the driver spoke very passionately and knowledgeably about his country. He recommended many good attractions...More

Thank Emily V
Reviewed 9 February 2017

Efficient service organised through the Whakaapa Holiday Park. We were collected from reception. They were offering buses at 5.45, 7 and 8 am at the time of our trip. It takes 20 minutes getting to the start of the Tongariro Alpine Crossing. A helpful safety...More

Thank GoLiveYoung
Reviewed 8 February 2017

If you are planning a trip for the tongaririo crossing, remember to check beforehand what the weather is like before making a booking with ROAM. Me and my partner took a trip to the National Park the night before we our planned crossing trip and...More

Thank emilyk2765
Terry S, Manager at ROAM Aotearoa, responded to this reviewResponded 24 February 2017

Our apologies for the delay in getting you refund to you. This was due to a technical error at our end which has now been corrected. Please be assured that we will always refund customers if we can not run due to poor weather conditions.

View more reviews
Nearby
Nearby HotelsSee all 3 nearby hotels
Chateau Tongariro Hotel
1,969 reviews
.44 km away
Skotel Alpine Resort
499 reviews
.52 km away
The Park Hotel
412 reviews
12.52 km away
Adventure Lodge & Motel
606 reviews
12.68 km away
Nearby RestaurantsSee all 6 nearby restaurants
Ruapehu Restaurant
250 reviews
.45 km away
Ruapehu Lounge Bar
102 reviews
.46 km away
Pihanga Cafe & T Bar
196 reviews
.40 km away
Tussock
108 reviews
.64 km away
Nearby AttractionsSee all 33 nearby attractions
Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)
377 reviews
.26 km away
Tama Lakes
53 reviews
.45 km away
Silica Rapids Track
38 reviews
.08 km away
Taranaki Falls
123 reviews
.45 km away
Questions & Answers
Ask a question
KevPon
26 January 2018|
AnswerShow all 2 answers
Response from Terry S | Property representative |
Hi there, There is free all day parking just 50 meters down the road from the Holiday Park office. Otherwise if you are staying for two nights you can leave your car in the campground. I hope that helps - if not please let... More
1
Vote