We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Legendary Black Water Rafting Co.

585 Waitomo Caves Road, Waitomo Caves 3977, New Zealand
+64 7-878 6219
Book In Advance
More Info
and up
Black Water Rafting Waitomo Caves Tour
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
The Legendary Black Water Rafting Co. Is New Zealand's first and world renowned Black Water adventure operator. With over 27 years experience we invite you to become part of our legend. Experience this mysterious, magical underground world of ancient caves, rivers and waterfalls, rock formations and breathtaking glowworms.
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“black labyrinth” (167 reviews)
“bagels” (169 reviews)
Open Now
All hours
Hours Today: 08:30 - 21:00
585 Waitomo Caves Road, Waitomo Caves 3977, New Zealand
+64 7-878 6219
Write a Review
Reviews (1,595)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 1,468 reviews

Reviewed yesterday

Booked Black Labyrinth (after doing a different glowworm cave tour) just to kill a few hours before my bus pick-up. This company came highly recommended from literally every person I asked, so I thought I should give it a go. Phil and Gee were the...More

Thank Jordan M
Reviewed 2 days ago via mobile

A Great Experience! Loved this tour, the guides are amazing, patient and funny. The waitomo caves are a must in Nz, not to be missed! The most beautiful part of the tour: when we turned off the light and saw the glow worms!!! Me and...More

Thank Semiprivate P
Reviewed 2 days ago

Firstly - the experience itself is amazing and the guides were top notch. The only reason I didn't give this five stars as that we were disappointed that our photos that were taken were really blurry. I understand that the photos aren't going to look...More

Thank Anthony C
Reviewed 4 days ago

This is a must do when in New Zealand. The Black Abyss experience is the one. Abseiling, flying fox, tubing and climbing waterfalls would be enough but there is other cool things you will experience :) Small group makes it memorable as well. Thank you...More

Thank Robert019u
Reviewed 1 week ago

We did the black abyss experience a few days ago and what an incredible adventure. It was frosty in the morning but the guides - Nick and Mika were amazing at putting the group at ease and helping us into the wetsuits. Over the course...More

Thank Adam B
Reviewed 1 week ago

My wife an I decided to visit the Waitomo Caves during our visit to Auckland and after finding that you could trek through the caves and tube the caves I booked in immediately. We were welcomed by our two guides who were both very helpful...More

Thank Anthony M
Reviewed 2 weeks ago

I did the Black Abyss Tour a few days ago now, it was a frosty cold morning and I found it initially difficult to get through putting on my wetsuit in the low temperature. That all quickly changed once we were introduced to Nikki, Justin...More

Thank jacksont92
Reviewed 2 weeks ago via mobile

This tour was just beyond cool. It was a little intimidating at first, but the guides were wonderful and made the rappelling easy, rock climbing feel like it was natural, and 55 degree water so much fun! The caves are beautiful. The tubing is relaxing....More

Thank Kate B
Reviewed 2 weeks ago

We did the Black Labyrinth adventure in the Waitomo Caves. It was a more vigorous adventure than expected, but not really more strenuous. I suppose there were some risks, but we always felt like we were in good hands. Sebastian and James were both knowledgeable,...More

Thank MikenSue726
Reviewed 2 weeks ago via mobile

This was an incredible adventure and our best activity in New Zealand. Harry our guide made it absolutely epic! He was knowledgeable and happy to answer any and all questions. He made sure that we stayed safe and was firm and comforting if we got...More

Thank Scott M
Nearby Restaurants
1,264 reviews
1.38 km away
Roselands Waitomo Caves
146 reviews
3.28 km away
Bosco Cafe
207 reviews
7.29 km away
Waitomo General Store
292 reviews
1.45 km away
Nearby Attractions
342 reviews
1.52 km away
Waitomo i-SITE Visitor Information Centre
52 reviews
1.36 km away
Spellbound Glowworm & Cave Tours
1,142 reviews
1.43 km away
Questions & AnswersAsk a question
Are there discounted rates for the tour in winter? What are the most popular times for the Abyss Tour during August?
4 April 2017|
Answer Show all 4 answers
Response from RuakuriCave | Property representative |
Some good answers here. A great way to get a discount is by joining one of the tours like Haka Tours or Kiwi Experience. Maui/britz/mighty campervans often have discount vouchers for Waitomo products, or pre purchase The... More
Sayali D
Hi, I saw the reviews about Black water Abyss and Labyrinth tours. I am 5"1'. Would there be swimming involved/needed during this tour? Thanks!
21 February 2017|
Answer Show all 8 answers
Response from RuakuriCave | Property representative |
Hi Sayali, swimming helps but is not required for either adventure, but an understanding of the environment is. You will be walking through shallow but sometimes fast moving water (which is why the recommended weight is... More
Lucy H
How high is the biggest waterfall jump on the labyrinth tour?
3 February 2017|
Answer Show all 7 answers
Response from RuakuriCave | Property representative |
5 feet is correct! Feels higher going backwards and in the dark, but remember all jumps are optional - just watch someone else do it first! Got any stupid mates? Logan