Cue Bar
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3.0
1 review
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Lady Cheryl
Valley Stream, NY815 contributions
I accompanied three friends to a bar for drinks and appetizers. Our IDs were checked, and we seated ourselves. After a while, we ordered our own drinks directly at the bar. We scanned the menu, and once our drinks were ready, we retrieved them from the bar. Our waitress finally appeared. She was friendly but seldom seen until we placed additional drink orders. Ww had to summondher always. We ordered food, which arrived promptly and tasted good. We were asked to placed our credit card on the bar. When ready to leave, to our surprise, the bill included gratuity for six people. I questioned the waitress about this, and she simply stated, "That's the bill." We hadn't seen the bill before it was presented. We asked to speak to the manager, but on a Saturday night, he dismissed our concerns, saying he couldn't address the tip it is what they charged. I believe many people may be overcharged, so it's essential to scrutinize hefty gratuity bills without proper explanations. This establishment should be inspected by the Better Business Bureau for consistently charging gratuity for six people when groups can be four or less.
Written 5 November 2023
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