Active Massage

Active Massage, Wanaka: Hours, Address, Active Massage Reviews: 5/5

Active Massage
5
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
Popular mentions

5.0
29 reviews
Excellent
28
Very good
0
Average
0
Poor
0
Terrible
1

An
1 contribution
Fantastic massage!
May 2021
I had my first massage with Gray yesterday and it was wonderful, one of the best that I've had in a long time! I'm a mom of two young kids and work a stressful job full time, so self care has not been at the top of my list and I was long overdue for some work around my upper back, neck, shoulders, with lingering issues around hips and lower back with the new baby. Gray was kind and thoughtful, and started digging right into my problem areas, finding sore spots and working through them over our session. Great application of pressure and relaxing strokes, very tense, tight muscles here that took quite a bit to work out. I could sense that she really cared and clearly wanted to help relieve the pain I was feeling. I walked away feeling ten pounds lighter and would definitely come back!
Written 1 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

susiq11
Troisdorf, Germany79 contributions
Effective pain relief for my husband
Mar 2020 • Couples
Active massage was an absolute great experience ! Coming in with strong neck pain and stiffness in movement ( after trying to get relief at another place in NZ before ) klaus was treated great two days in a row ! He will still be sore for a few days but is happy with the work done !!! Great job if we were closer we would be regular clients for sure !!!!! Klaus and Susi
Written 10 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Many thanks for posting your experience at Active Massage in Wanaka. I wish you and Klaus all the best and hope you have found a safe haven whilst this Covid has center stage. Gray and the team from Active Massage
Written 16 August 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Clayton L
Beijing, China5 contributions
Awesome
Dec 2019 • Couples
Fantastic massages. Both relaxing and therapudic. We both left feeling on cloud 9. Lindsey was very knowledgeable and did a really great job. Laura applied specific, strong pressure, finding and relieving tension I didn't even realize I had. Both were so welcoming to us. And the spacious rooms & prepped tables felt comfortable. Among the best massages we've enjoyed anywhere.
Written 20 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Honestly, makes me smile reading this and yes we have the "dream team" this summer with Lindsy and Laura just two of our six amazing therapists. Thank you for taking time out to "spread the word " . It is reviews like this that help the small grow mighty. Here is to a kind 2020. Warm Regards, Gray and the team at Active Massage in Wanaka
Written 30 December 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

janemA489KM
Wanaka2 contributions
A+++++ Massage
Dec 2019
I have just returned from receiving a massage with the ever-talented Lindsy. As a massage therapist myself I can't help but be somewhat fussy about my treatments, and it was one of the best I have ever received, and I've had a few! With an Advanced Clinical Massage Diploma, her all-knowing, intuitive, strong hands hit all the right spots. You will be in the best of hands with any of Grays therapists at Active Massage who will provide you with the best treatment. I am returning next week for another.
Written 13 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jane you are a star!! Thank you for this fabulous review on your treatment with Lindsy. I'll be sure to share it with her. We did score when she popped up for a chat :). Here is to a kind 2020 see you soon
Written 30 December 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Erez2018
Modiin, Israel240 contributions
Best massage in NZ
Oct 2019 • Couples
Visited as a couple after several weeks of traveling around and endless hours of driving. A good massage was the best cure - and this is what we got at Active massage by Grey and Laura. Both a very experienced and professional. The result was two happy & relaxed people , looking forward for the next massage appointment.
Written 10 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
This is wonderful to read with my morning coffee, thank you for taking time out to review your experience at Active Massage. You are helping to make the small MIGHTY. Hope you made it to the glacier. Safe travels and all the best. Gray and the team at Active Massage Wanaka
Written 11 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

IntrepidUrbanite
1 contribution
Excellent massage in the heart of Wanaka
Jul 2019 • Solo
I booked an hour long deep tissue massage with Laura Mo and it was exceptional. She zeroed in on the problem spots and sorted them out.
Written 20 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking time out to review your massage with Laura at Active Massage Wanaka. We are pleased but not surprised Laura was able to sort you . We love she is part of the Active Massage Team. All the best.
Written 2 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

CPMH2010
Auckland Central, New Zealand27 contributions
Relaxing and healing
May 2019 • Couples
I had a deep tissue massage from the lovely Jane and it exceeded my expectations. Right from the start she took an interest in my wellbeing and the massage she provided was professional and top notch! After a few days of hiking and cycling I was in need of a good rub down and that is what I got. I found Jane to be intuitive in her massage and she has the gift of healing hands, finding all the tight sore spots. Her manner was compassionate and holistic which was an added bonus. Thank you. Regards Claire :)
Written 21 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wonderful to read about your experience with Jane . Agreed, her compassion and healing hands are a gift some of us are lucky enough to experience. We love having Jane part of the Active Massage Wanaka team . Thanks so much for taking time out to review your Deep tissue massage . You are helping to make the small, mighty.
Written 22 May 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Raquel H
6 contributions
Unprofessional experience, left injured
Feb 2019 • Solo
I was a massage-virgin, and my partner thought he'd treat me to a deep tissue massage (I'm athletic with typical muscle tension from hiking and swimming). From the initial booking with Gray, she said "I like to get people in and out to the next person"- First red flag ignored. We arrived and she immediately let us know she was running late for appointments, having a rushed energy about her- Second red flag ignored. We went into the room together to a used massage bed that she stripped and re-covered infront of me while I stood awkwardly watching. Then once I was undressed, Gray proceeded to tell me how annoyed she was about her payment system being down that day, and how her ":younger employees" didn't know how to operate it manually. Cool, her frustrated vibe was a really relaxing experience already right? I had told her at least 3 times that this was my first massage of any kind and that I didn't know how it worked (exact words). At no point did she explain pressure levels, ask what my preference might be, any communication at all. I assumed she was a professional and knew what she was doing. Wrong. The entire physical process of the massage was rushed and led to a very painful digging into my back (fast fwd-this is where the nerve got compressed). She was rushing to the point that when she went to squeeze lotion on her hands, she missed and hit the floor instead. I take accountability for not saying anything because I wasn't sure what intensity level was normal, and assumed she'd ask, I trusted her. Never happened. I wasn't the professional in the room. In hindsight, I should have walked out, but this was my first experience. Keep in mind, I'm thin and have a bony back with apparently no "padding" as the ER doctor later told me, Yes, this led to the ER. Also saying that Gray should have taken one look at me and assessed accordingly. End of massage came, 5 minutes earlier than scheduled, and I was in PAIN. My partner was outside waiting for me and asked how it went. It was his gift to me so I smiled and politely said "good.." Thanked her and left, thinking maybe I'm just sensitive. 5 minutes later I asked my partner "God, am I supposed to be in this much pain??" And proceeded to spend the next 2 hours laying in the back of the car. 5 days later, I couldn't understand what was happening to my back, and I called her from work to ask why. The first of a few phone calls where I just wanted a possible reason, instead hearing her unrelenting defensiveness "It wasn't anything I did, you came in with back pain". Um no I absolutely did not, I work out 4 times a week, and was at my peak fitness before that massage. I have never suffered any type of back injury in 30 years, thanks. I went to the doctor, initially thinking it was deeply bruised tissue. After 2 weeks (unable to work without the deepest, heaviest, shooting aches and pains, no sleep) It became clear to the doctor that Tramadol wasn't even working. Fast fwd to a physio telling me that the masseuse had clearly gone too rough and pinched a nerve. I knew nothing of nerve related injuries, but was told that this can happen from a careless massage. 4 weeks later, I wanted to die. They sent me for an MRI, confirming this, along with trauma to the tissue. I was also communicating and asking advice from another very nice masseuse in Wanaka from a different company who a friend put me in contact with, who was disgusted that Gray was only trying to cover her own butt. I'm sure her response to this will be lies of trying to help afterwards, but it didn't happen. In fact, one time that she called me back she received another phone call in her office, and picked that up saying "I'll call you back in 2 minutes-laughs-not even 2 minutes" and then rushed me off the phone to call them back. This was in February, it was 6 weeks of the worst pain of my life, while I'm on a working holiday visa and was essentially bed-ridden. When you compress a nerve, it refers pain everywhere, stiffens all the surrounding muscles, inflames, and for 2 of the weeks my neck muscles stiffened to the point of not being able to turn my head. This was all confirmed by an MD, ER doctor, MRI, Physio. I'm sure she has the ability to give a great massage, but she didn't evaluate my individual body on the table and assess what level of massage was safe. Zero communication was detrimental. Bad mood was unprofessional. Distracted nature was dangerous. She refunded my partner (the paid time was spent listening to her complain instead of taking a minute to ask about the pressure or my body) but that didn't account for the large amounts of time and money I spent on doctors, medications, driving into Wanaka consistently (I lived 45 minutes from Wanaka), my boss driving me to my MRI, etc. The pain and time lost on our trip to NZ has no price. I couldn't work, couldn't hike, couldn't sleep, lived on pain killers in the house. I'm finally feeling much better but have chronic pain from it even now.
If you are unfamiliar with deep tissue worst case scenerios caused by careless massage therapists, research it first. 24 years of experience or not, it was a nightmare with lasting results that could have been prevented. Be careful with your body and don't assume people cannot hurt you. If I could have rated less than Zero, I would have.
Written 30 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Though our record of the events do not align, disappointment can not be argued. Thank you for the insights gained. May you have the support needed for a full recovery. Regards,
Written 3 May 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Rush
Los Angeles, CA2 contributions
Excellent massage and therapist
Apr 2019 • Friends
After a long hike Active massage staff gave excellent massage. Staff very friendly and knowledgeable.
I highly recommend this place!
Written 5 April 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wonderful!! You are helping to make the small mighty !! Thank you for taking the time to review Active Massage.
Written 3 May 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Angela C
2 contributions
AMAZING!!! Wish we didn't live so far away!
Mar 2019 • Solo
Holy crap, Laura Mo was amazing, she gave my partner a deep tissue/mixed massage, he is constantly having back issues and after this massage he has never felt so good. He has had so many massages in the past but this one was by far the best!! If only we didn't live in another country we'd be back in no time! If you feel like exploring Laura please come to Melb Aus 😁
Written 21 March 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We do love having Laura onboard!! Thank you for taking the time to write a review. Pleased as punch you were able to find us.
Written 3 May 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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