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Wanaka i-SITE Visitor Information Centre

Open Now: 8:30 AM - 5:30 PM
Open today: 8:30 AM - 5:30 PM
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Review Highlights
Adam

Wow absolutely help full we were blown away by the service we got the information we had was... read more

Reviewed 2 days ago
AdamD1860
via mobile
I-Site Is Great Source of Activities in the Wanaka Area

We booked a mountain biking trip through them and they were very well connected to get the owner of... read more

Reviewed 3 weeks ago
haymacVancouver
,
vancouver
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Traveller Overview
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Lake Wanaka i-SITE is your one-stop travel shop for enquiries and bookings for your entire trip. We are a team of friendly and knowledgeable travel experts. Our aim is to provide impartial, comprehensive information on activities, transport, and...more
Open Now
Hours Today: 8:30 AM - 5:30 PM
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Suggested duration: < 1 hour
Contact
103 Ardmore Street, Wanaka 9305, New Zealand
Website
+64 3-443 1233
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All reviewsdoubtful soundinformative staffsource of informationinformation deskbook accommodationgreat advicefranz josef glacierthese guysrocky mountainfew hourssouth islandnew zealandisitesiteshilmotelvisitors
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1 - 10 of 176 reviews
Reviewed 2 days ago via mobile

Wow absolutely help full we were blown away by the service we got the information we had was amazing great place for information

Thank AdamD1860
Reviewed 3 weeks ago

We booked a mountain biking trip through them and they were very well connected to get the owner of the business at very last minute to get us on their trip. Very helpfulMore

Thank haymacVancouver
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thanks for the review! We have great relationships with the businesses both in Wanaka and further afield through NZ so it's amazing what we can make happen. I hope you had a great ride, that's one of my favorite ways to experience Wanaka. See you...More

Reviewed 25 June 2018

This was source of information during our road trip from Queenstown to Fox Glacier. We had a stop pit at Wanaka; went to this place for info. The staff was very professional and helpful; provided info about things to do in Wanaka Thanks a lot...More

1  Thank TravlQ
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 26 June 2018

Thanks for the feedback. I hope you had a great trip through New Zealand and glad to hear that my team were helpful to you. See you next time

Reviewed 22 June 2018

We arrived at a time when a lot of companies seem to be closed, but the staff were very helpful in finding activities of interest to us that were running and nothing was too much trouble. Would highly recommend them.More

Thank AussiesQld
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 24 June 2018

Thanks for taking the time to pop this review on for us and for the recommendation. I'm glad my team were able to help you, they are pretty good at finding the right activity or adventure for people. I hope you enjoyed your time in...More

Reviewed 14 June 2018

the staff were great, and each time we visited we were treated like long lost friends. They assisted us with a lot of bookings.More

Thank judyjones2018
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thank you JudyJones for the feedback! I'm happy to hear the team were so helpful to you. They are an awesome bunch and make it a pleasure coming to work each time. I hope you enjoyed the rest of your travels and we see you...More

Reviewed 17 May 2018

I went to the i-Site in Wanaka because I only had cash and wanted to book Heli hiking at Franz Josef glacier, as well as kayaking in Abel Tasman National Park. Ling Wei was incredibly friendly and booked my heli hiking, helped me decide which...More

Thank AbriielleK
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thanks so much for the review! Sounds like you had a great trip lined up after leaving Wanaka?! I'm happy Ling-Wei was able to help so much, she is a great asset to the team. I hope you had a great time up there.

Reviewed 12 May 2018

5 minutes before close but the ladies at this I-Site were still happy to help us with enthusiasm when we have some questions about Wanaka area. Heaps of brochures with TV screens on the walls. Location is really strategic, next to row of shops, restaurant...More

1  Thank santo t
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Thanks for the feedback Santo, our outlook it's too shabby at all! I hope you enjoyed your time in Wanaka.

Reviewed 25 April 2018

Good information centre with plenty of leaflets on activities in the area. Good map of Wanaka but not to say scale. We'd asked the way to the Wanaka Tree and had at first been pointed in the wrong direction, no matter as we had a...More

1  Thank Allgoodthyngs
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 27 April 2018

Thanks for the feedback, I'm glad you managed to find the Tree. Did you get a good picture? Strange that you feel we gave you the wrong directions as we answer this question many, many times a day and haven't had this feedback before.Perhaps there...More

Reviewed 13 April 2018

We stopped here to ask for directions and ideas for places to visit during our stay at Wanaka. Friendly staff who provided helpful information.

Thank moonlotus18
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 16 April 2018

Thanks for the review. I'm glad the team here were able to help and I hope you enjoyed your time in Wanaka

Reviewed 31 March 2018

offered to book the sound tours for us for the next week. Offered to book the wine tours as well. We've stopped at most I-sites traveling the entire west coast by car, and this was the most helpful.

2  Thank Paprika25
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Questions & Answers
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Tim E
25 April 2018|
Answer
Response from Wanakai-SITE | Property representative |
Hi, We have three great helicopter companies in Wanaka offering options to get up into the mountains. There are two based at the Wanaka airport, Wanaka Helicopters and Alpine Helicopters. Their flights generally include... More
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1tassie1
17 January 2015|
AnswerShow all 3 answers
Response from Wanakai-SITE | Property representative |
HI there, if you wanted to you can walk to Puzzling World from town, this would take around 30min. Then a taxi to the airport would allow you to go to National toy & Transport as well as Warbirds and Wheels. You would be... More
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