Hi There, We are so sorry that you were this disappointed with our tour, especially after such efforts to try and get a discounted trip and then a refund so a bad review wouldn’t be posted. We stand by our tour: the Mountain and Glacier scenery is spectacular, The Matukituki River is one of the most challenging and exciting shallow, braided, jet boating rivers in New Zealand. Our skipper, one of NZ’s most experienced jet boat drivers’ who ensures our passengers are able to enjoy this adventure activity safely. As our name suggests, We offer a Journey, not thrill seeking.