West Coast Wildlife Centre

West Coast Wildlife Centre, Franz Josef: Hours, Address, West Coast Wildlife Centre Reviews: 3.5/5

West Coast Wildlife Centre
3.5
from NZ$32.00
8:30 AM - 8:00 PM
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 8:00 PM
Sunday
8:30 AM - 8:00 PM
About
Lonely Planet voted the West Coast Wildlife Centre in the heart of Franz Josef as one of the 12 must see things to visit in New Zealand. This is the largest kiwi hatching facility in the South Island and the "must see" indoor all weather attraction in Franz Josef – home to the official hatching facility for the world's 2 rarest kiwis – the Rowi and Haast Tokoeka. See live kiwi during the day inside our nocturnal house, discover the interactive glacier attraction and West Coast storytelling areas or go behind the scenes on the “Backstage Pass Tour” and see live kiwi chicks and meet the friendly kiwi ranger staff. Numbers are very limited on the 30 minute Backstage Pass Tour so booking are highly recommended to avoid disappointment. The best shopping in Franz Josef can be found here inside the all weather facility -and enjoy free Wi-Fi in the cafe to keep connected to family and friends. Enjoy a coffee or a snack in the cafe – or pick up a pack lunch for your day of adventure. Open from 8.30am daily – 365 days. Set aside 1-2 hours for your visit. All tickets purchased are valid for 24 hours so you can come back and see the kiwi as many times as you like within that period !.
Suggested duration
1-2 hours
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Admission tickets
from NZ$32.00
All you need to step foot in the door.
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3.5
961 reviews
Excellent
343
Very good
283
Average
163
Poor
94
Terrible
78

CCFB
Queenstown, New Zealand27 contributions
Super friendly and really informative
Apr 2021 • Friends
What a great place. Great shop, best coffees and sausage rolls. Great place to pass by or eat in. Super to hear all about the kiwi programme and see two of them! Highly recommend.
Written 10 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for the kind review and delighted that you enjoyed your coffee and our famous sausage rolls !!. Our cafe team are delighted by your feedback and it encourages us all to keep pushing the boundaries to ensure we continue to work hard to exceed our customers expectations.. Enjoy the rest of your time in beautiful Franz Josef !.
Written 16 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kiwitravelers2013
Auckland, New Zealand43 contributions
Close up Kiwi
Apr 2021
Very friendly informative staff lovely shop and cafe and an amazing experience being able to view the kiwis so close and not just through glass window. Even better we were able to do this without crowds of people enjoyed every minute
Written 10 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for taking the time to share your review and for the 5 star ⭐️ rating. The personal experience is really special -without the crowds -and the team and I are delighted that you enjoyed your visit. It’s pretty special to know that the worlds rarest kiwi -that you viewed -are all going back to live in the wild and this programme is delivering an exceptional conservation outcome.
Written 16 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lian06
63 contributions
Really worth a visit
Apr 2021 • Couples
Being a Kiwi, I’ve visited a number of parks and zoos to see our native species. This place offered the best kiwi experience I’ve had - close up to two young kiwi, full view of them foraging, eating and drinking. Also great view of Tuatara - three came out and stayed out while we were there. Local staff very helpful about what to see and where to go in the area; thoroughly recommend.
Written 9 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for rating us the best Kiwi viewing experience in NZ and the team and myself are humbled by your comments. To date we have incubated and hatched over 350 rowi kiwi and in partnership with the Department of Conservation-helped bring the worlds rarest kiwi back from the edge of extinction. Your visit has helped fund us to continue with our goals.
Written 16 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Garry
6 contributions
kiwis on display
Apr 2021
Couple of young Kiwis in the viewing area ,well laid out low light area for viewing, Another area with 5 Tuatara on display ,good interactive areas for kids
Written 9 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks so much for sharing your 5 ⭐️ review and delighted that you enjoyed your experience.
Written 16 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Danny
6 contributions
Worth it to see the Rowi
Apr 2021 • Couples
It was great to see the Rowi and they were very active and visible. However the rest of the experience leaves a lot to be desired. I didn’t care for the huge amount of space used for a display about glaciers, I came to learn about wildlife.
Written 7 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Steph H
Christchurch, New Zealand4 contributions
Digestible education!
Apr 2021 • Family
Great hour and a half with the tween and teen exploring glacial formation and kiwis. Greeted at the door by welcoming and knowledgeable staff. Great to see kiwi in a calm and unrushed setting.
Written 6 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Phillip B
Palmerston North, New Zealand170 contributions
Rowi kiwi
Apr 2021 • Couples
Got to see 2 of the Rowi kiwi which are New Zealands most endangered. Then saw the Tuatara. There is also an informative display about glaciers. Do make the effort to visit as these guys are returning kiwi to the wild.
Written 6 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Skelfy
Hamilton, New Zealand13 contributions
Fabulous experience
Mar 2021 • Friends
Took the opportunity to visit the wildlife centre and do the backstage pass - the staff were fabulous from the moment we walked in to enquire about ticket options, to the awesome lady (sorry name loss!) who took us on the tour. The tour was extremely insightful, educational and fun! We were lucky enough to see two rowi kiwi chicks up close, and met the tuatara gang! We also spied a couple of kiwis digging about in the enclosure (win win!) The team at this centre do a truly amazing job, and you can see they genuinely care for all of the animals in their care, including those released back into the wild and about educating the public on these beautiful species (I want to work here 😂!) Would highly recommended as a must do experience to anyone visiting Franz Josef ❤️
Written 3 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for the five ⭐️ review and thank you so much for placing your positive feedback.. To date the team have incubated and hatched over 350 rowi kiwi- in partnership with the Department of Conservation -which is making a real difference to the plight of the world’s rarest kiwi. Your visit and contribution has really helped and thank you sincerely for visiting our business. Enjoy the rest of your time in beautiful Franz Josef -a place of Untamed, Natural, Wilderness.” 🙏
Written 3 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Liz N
Timaru63 contributions
kiwi's
Mar 2021
great opportunity to see Kiwi up close - very friendly, helpful and knowledgeable staff well worth a visit when you are in Franz
Written 28 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks Liz for the 5 ⭐️ review and delighted that you enjoyed your visit 🙏🤩
Written 1 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Barefoot Kiwi
10 contributions
Kia ora
Mar 2021
Staff was very helpful and let me do the Backstage Pass tour a day early (due to the weather changing my plans). Very interesting tour into the efforts being made to protect the kiwi and tuatara.
Written 22 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Kia ora Robby -delighted that team were able to be flexible with your Backstage Pass Tour and we all really appreciated your support and kind words 🙏
Written 1 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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