We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Franz Josef Glacier Guides

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
Phone Number:
+64 3-752 0763
Website
Today
07:30 - 18:30
Closed now
See all hours
Hours:
Sun - Sat 07:30 - 18:30
Description:

The magnificent Franz Josef Glacier is widely regarded as the gen of New...

The magnificent Franz Josef Glacier is widely regarded as the gen of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability.We make a clear commitment to you that our trip is the most spectacular and rewarding available.

read more
Book In Advance
More Info
US$53.84*
and up
Franz Josef Glacier Valley Walk
More Info
US$322.30*
and up
Small-Group Franz Josef Glacier Walk

TripAdvisor Reviewer Highlights

Read all 1,285 reviews
Visitor rating
  • 851
    Excellent
  • 217
    Very good
  • 74
    Average
  • 38
    Poor
  • 40
    Terrible
Worth it!

The 8-hour bus ride from Queenstown to get to Franz Josef and see the glaciers was worth it! Our guide was very helpful and engaging. The view was amazing, breathtaking, and... read more

Review collected in partnership with this attraction

Reviewed yesterday
niccasots
,
Makati, Philippines
Add Photo Write a Review

1,285 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,220: English reviews
Makati, Philippines
1 review
Reviewed yesterday NEW

The 8-hour bus ride from Queenstown to get to Franz Josef and see the glaciers was worth it! Our guide was very helpful and engaging. The view was amazing, breathtaking, and exceeded all expectations. A trip to NZ isn't complete without a visit to Franz Josef Glacier.

Review collected in partnership with this attraction

Helpful?
Thank niccasots
Level Contributor
4 reviews
Reviewed 2 days ago NEW

We did the Heli Hike and it was one of the most incredible things I have ever done! Truly unique experience - our trip had been cancelled the day before due to the weather, as they understandably can't take risks if it's too windy etc, but we got moved to the next morning and it was totally worth sticking around... More 

Helpful?
Thank Hannah P
Ann Arbor, Michigan
2 reviews
Reviewed 2 days ago NEW

Our guide was great - since we had a younger group, he let us push the walk a little harder than normal so we could get even closer to the glacier. The glacier has receded a lot over the past decade, but still very worthwhile to see. If you're not doing a helicopter tour (to get on the glacier), this... More 

Review collected in partnership with this attraction

Helpful?
Thank Ryan T
1 review
Reviewed 3 days ago NEW

Friendly guide, amazing views and and a helicopter landing like no other. Very much enjoyed and would recommend to others.

Review collected in partnership with this attraction

Helpful?
Thank davidnI3195KO
Bengaluru, India
Level Contributor
12 reviews
6 attraction reviews
Reviewed 1 week ago

We did the Glacier Heli Hike tour in May 2017. The overall experience was great. After the initial briefing, we were given our hiking accessories (jacket, cap, gloves, crampons, carry bag). There was a short 10 min helicopter ride to the glacier, where our guide, Meagan met us and gave us an overview of our 3 hour hike (~ 4km).... More 

Helpful?
Thank arung107
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this review

Kia ora Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Wonderful to hear that you enjoyed your visit to Ka Roimata o Hine Hukatere, we look forward to welcoming you back in the near future. Ngā mihi, Rosie More 

Level Contributor
4 reviews
4 attraction reviews
Reviewed 1 week ago via mobile

This was amazing! A must do! Khan our tour guide was excellent and provided heaps of information. A lot of clothing is provided so you stay warm and don't get wet

Helpful?
Thank Christinah G
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this review

Kia ora Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. We look forward to welcoming you back the next time you visit the spectacular West Coast. Ngā mihi Rosie More 

Montreal, Canada
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Hi! My boyfriend and I were looking forward to this trip and we were a bit disapointed. First of all I thought that small groups meant 5-6 people but we were 11 in our group. So the tour was less personnalised and we couldnt always hear what our guide was saying. Also, we had a trainee guide who was doing... More 

Helpful?
4 Thank roxanne c
Montreal, Canada
1 review
Reviewed 1 week ago

Breath taking views, knowledgeable guides, numerous activities available, numerous hiking trails, restaurants over priced, night activities quite loud!!! Overall enjoyable visit, but expect to pay extra for services!!

Review collected in partnership with this attraction

Helpful?
Thank TolmiesCorner
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this review

Kia ora Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. We look forward to welcoming you back the next time you visit the spectacular West Coast. Ngā mihi Rosie More 

Level Contributor
8 reviews
5 attraction reviews
Reviewed 1 week ago via mobile

The heli hike on Franz Josef was amazing. Starting with a short helicopter ride, you are then guided on the ice in a hike that lasted around 3 hours. Crew on the ground before you leave are very thorough and helpful and made us feel very much at ease. Our guide guided us and seemed very capable in knowing where... More 

Helpful?
Thank Rach R
Rosie S, Customer Service Manager at Franz Josef Glacier Guides, responded to this review

Kia ora Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Wonderful to hear that you enjoyed your visit to Ka Roimata o Hine Hukatere, we look forward to welcoming you back in the near future. Ngā mihi, Rosie More 

Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

It was not as amazing as we expected, I was expecting some snow, that's why. Our guide, Harry, was patient, which was good since it was our first time. We got into a gap between the glacier cracks and it was pretty exciting. You should have some moderate level of fitness to do the hike though, as it goes quite... More 

Helpful?
Thank Baoyue Vanessa C

Travellers who viewed Franz Josef Glacier Guides also viewed

Franz Josef, Westland National Park (Te Wahipounamu)
Franz Josef, Westland National Park (Te Wahipounamu)
 
Fox Glacier, Westland National Park (Te Wahipounamu)
Franz Josef, Westland National Park (Te Wahipounamu)
 

Been to Franz Josef Glacier Guides? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Franz Josef Glacier Guides and other visitors
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Franz Josef Glacier Guides staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?