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Certificate of Excellence
Traveller Overview
  • Excellent41%
  • Very good30%
  • Average18%
  • Poor6%
  • Terrible5%
Travellers talk about
“happy valley”(64 reviews)
“chair lift”(27 reviews)
“ski area”(13 reviews)
About
With 550 hectares of lift-accessed & patrolled terrain, Whakapapa is NZ's largest ski area. The huge variety of terrain provides mellow slopes for first-timers & epic chutes, drops & bumps for the most experienced. Whakapapa's snow factory...more
Suggested duration: More than 3 hours
Contact
Ohakune Mountain Rd | Mt Ruapehu, Tongariro National Park, Whakapapa, Tongariro National Park 3951, New Zealand
Website
+64 7-892 4000
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Reviews (340)
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All reviews happy valley chair lift ski area rock garden lift passes first timers great snow whakapapa ski summer visit amazing views great facilities south island short walk chateau tongariro wings lesson beginners
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1 - 10 of 309 reviews
Reviewed 2 weeks ago

Didn't plan on snow sports during our holiday, but saw the mountain and drove up. We drove ourselves, got a day pass, and had a blast on the mountain! As we're beginners and not frequent snowboarders, snow quality/powder did not matter as much. Though I...More

Date of experience: August 2018
Thank AnnevHS
cpiotto, Manager at Whakapapa Ski Area - Mt Ruapehu, responded to this reviewResponded 2 weeks ago

Dear AnnevHS Thank you for taking the time to let us know of your recent experience at Whakapapa Ski Area. It is always pleasing to receive positive feedback about the maunga. We have just begun construction on our new gondola which will be open June...More

Reviewed 4 weeks ago

Its a very nice place and I would list it as a must do activity. Kids will also love it as the place offers a lot of fun things for them. There were people with very young kids with them. I do plan to visit...More

Date of experience: September 2018
Thank poosoni
cpiotto, Manager at Whakapapa Ski Area - Mt Ruapehu, responded to this reviewResponded 4 weeks ago

Dear Poonam, Thank you for taking the time to let us know of your recent experience at Whakapapa Ski Area. It is always great to get positive feedback from our guests. We have some big re-development going on right now and look forward to sharing...More

Reviewed 28 October 2018 via mobile

We book our vacations to go and ski. We couldn't do it, even once, as we were here for one week. When it was sunny, they closed the road up the station because it was too crowdy. We had to wait in lines for more...More

Date of experience: August 2018
Thank Richard J
cpiotto, Manager at Whakapapa Ski Area - Mt Ruapehu, responded to this reviewResponded 4 November 2018

Dear Richard J Thank you for taking the time to let us know of your recent experience at Whakapapa Ski Area. With the information you provide its hard to provide detailed feedback with respect to your visit, however, generally speaking, weekends tend to be popular...More

Reviewed 26 October 2018

Good stuff, low amount of powder and features. I would recommend Turoa instead but each to their own. Recommended for beginner to intermediate skiiers/boarders

Date of experience: October 2018
Thank SystemDC
Reviewed 14 October 2018

I would not recommend the 1 day child ski package (which is not cheap either) My four year old son was not adequately supervised during the lunch session. I was coming up on the chair lift in Happy Valley and happened to look down onto...More

Date of experience: October 2018
3  Thank lynetteputzier
OnAir813603, General Manager at Whakapapa Ski Area - Mt Ruapehu, responded to this reviewResponded 21 October 2018

Dear lynetteputzier Thank you for taking the time to provide feedback to us. Your comments are concerning and I would like to discuss these further with you. If you could kindly contact me personally on gmwhakapapa@mtruapehu.com and advise a suitable time and number to discuss,...More

Reviewed 14 October 2018 via mobile

When the weather gods are blessing you, this field is fabulous - high and wide, no tree obstacles (cf Oz), and above the clouds with crisp spring snow. Ok, some rocky outcrops and cliffs to avoid as marked, but great chair lifts and T-bars to...More

Date of experience: October 2018
Thank A5663VUpeterb
Reviewed 10 October 2018

It’s a fantastic experience for a non-skier to access the ski field via two chair lifts. Not a cheap one for a family though and the only place I’ve come across that insists a family of 5 has to be two adults and three children,...More

Date of experience: October 2018
1  Thank MrsWeasel67
cpiotto, Manager at Whakapapa Ski Area - Mt Ruapehu, responded to this reviewResponded 23 October 2018

Dear MrsWeasel67, Thank you for your feedback regarding your recent visit to Whakapapa. Sightseeing for a family would include one ride up two chairlifts and one ride down. I have passed your feedback regarding the Lift Operation team to the manager to ensure that it...More

Reviewed 3 October 2018

Great place to take the kids, family friendly, great staff and awesome skiing when the weather plays the game!

Date of experience: September 2018
Thank nzcath2017
Reviewed 30 September 2018 via mobile

Great place to take the kids to the snow, but needs better signage for people that have never visited. 1st day we caught the shuttle bus from National Park to Whakapapa, 1st bus due to leave at 9.15am. Got to carpark at 8.30am and there...More

Date of experience: September 2018
2  Thank Bundymum
OnAir813603, General Manager at Whakapapa Ski Area - Mt Ruapehu, responded to this reviewResponded 21 October 2018

Dear Bundymum Thank you for taking the time to provide feedback to us. Your comments are concerning and I would like to discuss these further with you. If you could kindly contact me personally on gmwhakapapa@mtruapehu.com and advise a suitable time and number to discuss,...More

Reviewed 26 September 2018 via mobile

For many years as a child, and then later in life as an adult on holiday, I had driven north and south along the Desert Road and looked with wonder at the snow on Mt Ruapehu. Finally, on this holiday, after staring at this beautiful...More

Date of experience: September 2018
Thank peterbmst
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Questions & Answers
Ask a question
TravelAddictToo
11 August 2018|
Answer
Response from RuapehuAlpineLifts | Property representative |
Hi TravelAddictToo, Unfortunately this summer we will no be operational as we will be working on building our new gondola. We will open for business on June 1st 2019 and look forward to seeing you then. CP
0
Votes
Charcy Z
26 July 2018|
AnswerShow all 5 answers
Response from 818petey | Reviewed this property |
Rent your stuff at edge to edge near the Chateau, less queues and get the night before otherwise you waste good skiing time
1
Vote
Chenwaihong
30 January 2018|
Answer
Response from Rhondda H | Reviewed this property |
Hi, there is snow down to The Chateau only in winter months ie; August to November unless there have been heavy falls. Hire of ski equipment is available either on the mountain or from Turangi (closest own) or Taupo... More
0
Votes